Featured Image Lobby Reception Reception Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Terrace/Patio Terrace/Patio Balcony Balcony Balcony Balcony In-Room Safe Jetted Tub Jetted Tub Jetted Tub Bathroom Shower Childrens Pool Childrens Pool Childrens Pool Childrens Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Gym Gym Gym Spa Spa Hair Salon Treatment Room Treatment Room Massage Boating Boating Boating Bicycling Bicycling Property Amenity Property Amenity Property Amenity Childrens Area Dining Breakfast Area Restaurant Restaurant Restaurant Buffet Poolside Bar Hotel Interior Property Grounds Hotel Entrance Hotel Entrance Beach Beach Garden Sundeck Lake Exterior Exterior Exterior Exterior Lake View Lake View
1/71 Featured Image
Show more photos
Room type

Deluxe Room, Terrace (Zoo Experience)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Bungalow, Balcony (Zoo experience)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelBeachfront resort with relaxing spa services

Located in Xpu-Ha, Bel Air Collection Resort & Animal Sanctuary Riviera Maya is in a regional park and convenient to Xpu-ha Beach and Ecopark Kantun Chi.

This beach resort is within close proximity of Taj Mahal Cenote and CEDAM Museum.

Make yourself at home in one of the 144 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Pamper yourself with onsite massages and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a poolside bar, a swim-up bar, or one of 2 bars/lounges.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Bel Air Collection Resort & Animal Sanctuary Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Bel Air Collection Resort & Animal Sanctuary Riviera Maya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Bel Air Collection Resort & Animal Sanctuary Riviera Maya like a complimentary children's club, an outdoor pool, and a children's pool.

Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a swim-up bar, and a poolside bar. High-speed wireless Internet access is complimentary. This beach resort also offers a fitness center and a garden. Onsite self parking is complimentary.

Bel Air Collection Resort & Animal Sanctuary Riviera Maya has designated areas for smoking.

  • Children's pool 
  • Outdoor pool 
  • ATM/banking 
  • Concierge services 
  • Hair salon 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Multilingual staff 
  • 24-hour front desk 
  • Total number of rooms - 144 
  • Number of bars/lounges - 2 
  • Fitness facilities 
  • Free beach shuttle 
  • Gift shops or newsstand 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Luggage storage 
  • Designated smoking areas 
  • Laundry facilities 
  • Number of floors - 2 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • On private beach 
  • Beach umbrellas 
  • Beach sun loungers 
  • Beach towels 
  • Free self parking 
  • Number of restaurants - 3 
  • Spa services on site 
  • Swim-up bar 
  • Pool umbrellas 
  • Free WiFi 
  • One meeting room 
  • Garden 
  • Snack bar/deli 
  • Year Built 1998 
  • Number of buildings/towers - 9 
  • Wedding services 
Show all hotel amenities

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  
Show more

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Room service (24 hours) 
  • Coffee/tea maker 
  • Air conditioning 
  • Balcony 
  • Ceiling fan 
  • Hair dryer 
  • Jetted bathtub 
  • Minibar 
  • In-room safe 
  • Iron/ironing board 
  • Phone 
  • Private bathroom 
  • Designer toiletries 
  • Free toiletries 
  • Separate bathtub and shower 
  • Television 
  • Climate control 
  • Daily housekeeping 
  • In-room massage available 
  • Free cribs/infant beds 
  • Cable TV service 
  • Free WiFi 
Show all room amenities

Where to Eat

Bel Air Collection Resort & Animal Sanctuary Riviera Maya has 3 restaurants on site.

24-hour room service is available.

Show dining options

Nearby Things to Do

A private beach and complimentary bicycles are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Snorkeling nearby 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Playground on site 
Show recreation options

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Massages on beach 
  • Facial treatments 
  • Minimum age to access spa is 3 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Mud bath in spa 
  • Massages 
Show spa details

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 2

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Noise-free rooms not guaranteed

No elevators

Show all policies

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: MXN Varia el Costo per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?