Featured Image Lobby Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Area Living Area Terrace/Patio Terrace/Patio Balcony Bathroom Bathroom Bathroom Deep Soaking Bathtub Outdoor Pool Outdoor Pool Infinity Pool Gym Spa Treatment Room Treatment Room Treatment Room Massage Massage Spa Treatment Golf Restaurant Buffet Couples Dining Hotel Bar Hotel Interior Hotel Front Outdoor Dining Outdoor Dining Outdoor Dining Outdoor Wedding Area Outdoor Banquet Area Lake Dock Exterior detail City View
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Room type

Luxury Villa, 1 King Bed, Private Pool

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Sanctuary Pool Villa

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Spa Pool Villa 1 King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Golf View Residence

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Sanctuary Two Bedroom Pool Villa

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Ocean Club 2 Bedroom Pool Villa

Max Occupancy: 4 guests (up to 3 children, 3 infants)

3 Bedroom Ocean Front Pool Villa

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Get an overview of this hotelLuxury Playa del Carmen retreat with private beach

Located in Playa del Carmen (Mayakoba), Banyan Tree Mayakoba is convenient to El Camaleon Golf Club and Gran Coral Golf.

This 5-star resort is within the vicinity of Tres Rios Ecopark and Guadalupe Church.

Make yourself at home in one of the 117 air-conditioned rooms featuring private pools and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of 24-hour room service. When you are in need of a refreshing drink, visit a bar/lounge or one of 2 poolside bars, or 2 swim-up bars.

Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and a computer station. Planning an event in Playa del Carmen? This resort has 5622 square feet (522 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotel Amenities

Hotel Amenities

Reflecting the banyan tree's symbolism of shade and shelter for weary travelers, Banyan Tree Mayakoba seeks to provide rest to its guests in an environment of luxurious touches and elegance. Guests can enjoy nature up close on the property's PGA Championship golf course, cool off in one of the 2 outdoor swimming pools, with poolside bars, and enjoy a treatment at the full-service spa.

Guests can unwind with a drink at one of the resort's 2 swim-up bars. A computer station is located on site and high-speed wired and wireless Internet access is complimentary. This luxury resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness facility. Onsite valet and self parking are complimentary.

Banyan Tree Mayakoba is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 117 
  • Number of floors - 1 
  • ATM/banking 
  • Bar/lounge 
  • Number of poolside bars - 2 
  • Number of swim-up bars - 2 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Free beach shuttle 
  • Gift shops or newsstand 
  • Hair salon 
  • Computer station 
  • Number of outdoor pools - 2 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 
  • 24-hour front desk 
  • Laundry facilities 
  • Luggage storage 
  • Concierge services 
  • Area shuttle (surcharge) 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Free valet parking 
  • Rooftop terrace 
  • Terrace 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Conference center 
  • Outdoor tennis court 
  • Beach umbrellas 
  • Beach sun loungers 
  • Beach towels 
  • Number of restaurants - 4 
  • 24-hour business center 
  • Conference space size (feet) - 5622 
  • Number of meeting rooms - 4 
  • Golf course on site 
  • Year Built 2009 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Wedding services 
  • Pool umbrellas 
  • Conference space size (meters) - 522 
  • Garden 
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Family Friendly Amenities

  • Outdoor pools  
  • Indoor pool  
  • Children's pool  
  • Separate living room  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Outdoor tennis court  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Separate dining area  
  • Cribs/infant beds (complimentary)  
  • DVD player  
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Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Pay movies 
  • DVD player 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Furnished balcony or patio 
  • Access via exterior corridors 
  • Free newspaper 
  • Air conditioning 
  • Climate control 
  • Phone 
  • Coffee/tea maker 
  • Minibar (stocked, some free items) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Iron/ironing board 
  • Desk 
  • Rollaway/extra beds available 
  • Blackout drapes/curtains 
  • Separate dining area 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Separate living room 
  • In-room safe (laptop compatible) 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • HDTV 
  • Room service (24 hours) 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Private pool 
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Where to Eat

An assortment of dining experiences to suit a variety of tastes is available. From champagne breakfasts to a private, poolside barbecue, Banyan Tree Mayakoba offers a gamut of options for even the most discerning of diners.

Featured cuisines include authentic Thai, fresh seafood, and contemporary Mexican fare.

Late-night dining is available through 24-hour room service.

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Nearby Things to Do

Guests can play rounds at the 18-hole championship golf course, El Camaleon, designed by architect and legend Greg Norman. Home to the Latin America PGA Tour Event, this golf course also features a croquet course, which is complimentary to guests. Equipment available at the El Camaleon Pro Shop.

Each villa receives 2 complimentary bicycles for the duration of the stay. Bicycles are intended for use within the resort and the Mayakoba complex.

The Mayakoba Nature Trail is 3 miles long and designed to allow people to walk, job, or ride a bike while enjoy it. The trail is located right outside of the lobby. The trail offers rest areas and bird towers.

Guests receive complimentary access to and use of the tennis facility. The facility offers 4 courts and 1 paddle court. Reservations required.

Archery classes are available for 45 minutes per session, with a maximum of 4 participants. Classes take place near the driving range of the El Camaleon golf course. Please consult the property following booking for information related to cost and scheduling.

Guests can enjoy a kayak tour during their stay. Tours start at the dock of El Camaleon and run through a section of the Mayakoba water canals. This guided tour lasts approximately 90 minutes, including instructional time, with a max participant limit of 10. Please consult the property following booking for information related to cost and scheduling.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Windsurfing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Snorkeling nearby 
  • Free bicycles on site 
  • Parasailing nearby 
  • Ecotours on site 
  • Golf lessons on site 
  • Golfing on site 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Sailing on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Boat tours on site 
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Spa Services

Banyan Tree Spa, an award-winning facility founded on the Asian philosophy of wellness, offers an intimate atmosphere designed to blend romance, serenity, and exotic sensuality. Featuring therapists trained at its own Banyan Tree Spa Academy, founded in 2001 in Phuket, this spa boasts 18 treatment rooms and a wide variety of services.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Sports massage 
  • Number of treatment rooms 16 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MXN 50 USD per person (approximately)
  • Airport shuttle fee: MXN 319 USD per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Banyan Tree Mayakoba is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
  • The property is a member of Preferred Hotels & Resorts.
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Advance Purchase/Non-Refundable

Book a stay at least 60 days in advance in a qualifying rate category now - November 30, 2015 for travel October 05, 2015 - December 21, 2016, and receive the following:

  • 25% off the room rate, reflected in the rate paid at time of booking
  • Water, juice, and soft drinks from the minibar
    Rate also includes the following benefits available to all guests:
  • Free wireless Internet access
  • Free parking
  • Use of 2 bicycles
Must book a qualifying category at least 60 days prior to travel to receive benefits. Rate is non-refundable. Discount is reflected in the rate paid at time of booking. Details are provided at check-in. Blackout dates: November 5 - 7, 12 - 14, and 26 - 28, 2015; and December 20, 2015 - January 4, 2016. Other restrictions may apply.

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