85% Based on 6762 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

A luxury stay in Playa del Carmen awaits you at Azul Beach Resort The Fives Playa Del Carmen, by Karisma. You'll be 4.4 km (2.7 mi) from El Camaleon Golf Club and 2.5 km (1.5 mi) from Grand Coral Golf Riviera Maya. Highlights at this all-inclusive resort include 12 restaurants, 7 outdoor swimming pools, and a full-service spa.

All 524 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and iPod docks. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. Living rooms, dining areas, and DVD players are also available.

A relaxing day at VASSA SPA can include beachside massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, SEA OLIVE, is open for lunch and dinner. With 3 poolside bars and 10 bars/lounges to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 outdoor tennis courts and nightclub. Business travelers can take advantage of a 24-hour business center and a meeting room. Other amenities include free WiFi in public areas, a 24-hour fitness center, and a spa tub. Full breakfast is available for free. There's also free valet parking, along with the convenience of a shopping center shuttle.

With a stay at this 4.5-star Playa del Carmen resort, you'll be 17.2 km (10.7 mi) from Xcaret Eco Theme Park.

One Bedroom Resort Residence

Bed Count 1 King Bed Maximum Occupancy 4 Max
$378 per night

One Bedroom Jacuzzi Resort Residence

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Resort Residence

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom Resort Residence

Bed Count 3 King Beds Maximum Occupancy 8 Max

Two Bedroom Penthouse Resort Residence

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom Penthouse Resort Residence

Bed Count 3 King Beds Maximum Occupancy 8 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend out of 6762 reviews

Excellent 4293
Good 1405
Average 541
Poor 259
Terrible 264
Value <span>4.0</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

About the Azul Beach Resort The Fives Playa Del Carmen, by Karisma

Location Predio El Limonar Fraccion 2, Playa del Carmen, QROO 77710

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Azul Beach Resort The Fives Playa Del Carmen, by Karisma is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Azul Beach Resort The Fives Playa Del Carmen, by Karisma you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available. There are 12 restaurants on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen resort.

  • 524 guestrooms or units
  • 3 levels
  • 12 dining venues
  • 3 bars by the pool
  • 10 bars or lounges
  • Full breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 7
  • Free WiFi
  • Children's pool
  • Supervised childcare/activities (free)
  • Separate living room
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (51.6 km / 32.1 mi)
  • Property shuttles: Shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Azul Beach Resort The Fives Playa Del Carmen, by Karisma offers 524 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Accommodations offer separate living rooms. Beds feature premium bedding. LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Living room
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

SEA OLIVE - Overlooking the ocean, this restaurant serves lunch and dinner.

TSUKI - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only.

FLAVOURS - This family restaurant serves breakfast, lunch, and dinner.

AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Oriola Beach Club Grill - This beachfront bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Personal motorized watercraft on site
  • Scuba diving nearby

Spa Services

VASSA SPA has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Hotel Names

  • Azul Fives
  • Azul Fives Hotel
  • Azul Fives Hotel Karisma Playa del Carmen
  • Azul Fives Karisma
  • Azul Fives Karisma Playa del Carmen
  • Fives Hotel
  • Hotel Azul Fives
  • Karisma Azul Fives
  • Azul Fives By Karisma Hotel Playa Del Carmen
  • Azul Fives Hotel Karisma All Inclusive Playa del Carmen
  • Azul Fives Hotel Karisma All Inclusive
  • Azul Beach Resort Fives Playa Carmen Karisma
  • Azul Beach Resort Fives Karisma
  • Azul Beach Fives Playa Carmen Karisma
  • Azul Beach Fives Karisma
  • Azul Beach Resort The Fives Playa Del Carmen by Karisma
  • Azul Fives Hotel By Karisma
  • Azul Fives Hotel By Karisma All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Honeymoon or Anniversary Promotion

Book a minimum 5-night stay in a "Suite" room type and receive a romantic candlelit dinner on the beach, a free massage when you purchase 1 massage, bottle of sparkling wine upon arrival, 1-night stay during your next anniversary trip, free WiFi, 15% off spa services, decorated room with rose petals, aromatherapy, and candles after private dinner, flower arrangement upon arrival, and a gourmet breakfast.


Guests must present their official marriage certificate at check-in; date of travel must be either 30 days prior to the marriage date or 30 days after the marriage date (same conditions apply to anniversary dates). If the official marriage certificate is not presented at check-in, the hotel reserves the right to amend the room rate. Full details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.