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5.0 out of 5

"This is a hidden gem! I loved the ocean view room! Will be staying here again! " More

By a verified traveler on Fri 23 Apr 2021

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Hotel Description

5-star beachfront aparthotel near Maroma Beach

Beachfront retreat

Within a 5-minute walk of the aparthotel, you'll find Maroma Beach and Paradise Beach. El Manglar Golf Course and Virgen Beach are also within half a mile (1 km).

Luxury amenities

A private beach, 2 restaurants, and an outdoor pool are all featured at this luxury aparthotel. Take the beach shuttle and relax with sun loungers and beach umbrellas. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Private pools, free WiFi

Boasting private pools, the 38 apartments also offer free WiFi and free minibar items. LCD TVs come with cable channels, and other amenities include balconies and microwaves.

Pool View Suite

Bed Count room.options.bedSize. Maximum Occupancy 2 Max

Ocean View Suite

Bed Count room.options.bedSize. Maximum Occupancy 2 Max

Ocean Front Suite

Bed Count room.options.bedSize. Maximum Occupancy 2 Max

Senses Riviera Maya By Artisan-all Inclusive-adults Only ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Senses Riviera Maya By Artisan-all Inclusive-adults Only

Everyone (1) Couples (1)
5 out of 5
This is a hidden gem! I loved the ocean view room! Will be staying here again!

Posted by on Apr 23, 2021

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Comment from Hotel Management

May 4, 2021 by GM

Thank you so much for your great comments. We hope to welcome you once again in the future. Warm regards

5 out of 5

Nice hotel but very hard to find

Plus: New, large rooms, great pool, excellent breakfast, nice view of sea, and quiet. Minus: Almost impossible to find. Not listed in maps. The new name addition of senses is not on any sign. Small sign that says artisan hotel. Overall, i would definitely stay there again for quiet and privacy. This,is not the place for you if you want all you can eat and drink or crowds.

Posted by , from Houston Tx on Jul 28, 2016

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Property Features

Simply walk outside to feel the sun on your face at the white sand beach. For a convenient ride to the sand and surf, hop on the aparthotel's beach shuttle (surcharge). Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Senses Riviera Maya By Artisan-all Inclusive-adults Only like an outdoor pool and a spa tub. Free breakfast is served. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury aparthotel also offers a rooftop terrace and a garden. Free self parking is available. Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

  • 1 building
  • 38 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2015
  • Breakfast available (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, and beach shuttle
  • Parking: Free self parking

Room Amenities

Senses Riviera Maya By Artisan-all Inclusive-adults Only offers 38 air-conditioned accommodations with private pools and free minibar items. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Microwaves and espresso makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Private pool
  • Private balcony
  • Stocked minibar (free)
  • In-room dining
  • LCD television
  • Cable channels
  • Microwave
  • Espresso maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast. Additionally, cooked-to-order breakfast is available daily for a fee.

Cavamar - Overlooking the ocean and pool, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

The Blend - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

CavaBar - Onsite cocktail bar. Open select days.

Room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach.

  • Golfing nearby

Spa Services

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Senses Riviera Maya By Artisan-all Inclusive-adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Senses Riviera Maya By Artisan-all Inclusive-adults Only

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 130 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Artisan Senses Hotels Collection Riviera Maya Hotel
  • Artisan Senses Hotels Collection Riviera Maya Playa del Carmen
  • Artisan Playa Paraíso Hotel Playa del Carmen
  • Artisan Playa Paraíso Hotel
  • Artisan Playa Paraíso Playa del Carmen
  • Artisan Senses Hotels Collection Riviera Maya
  • Artisan Playa Paraíso
  • Senses Riviera Maya By Artisan all Inclusive adults Only

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.