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5.0 out of 5

"Everything about this hotel was a dream from the moment my boyfriend and I checked in! " More

By a verified traveler on Tue 08 Sep 2020

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Hotel Description

3.5-star beachfront hotel near Tulum Beach

On the beach

With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 2 miles (3 km) of Sian Ka'an Biosphere Reserve. Also, Tulum National Park is within 3 miles (5 km) and Playa Paraiso is within 6 miles (10 km).

Fun at the beach

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Dine at the beachfront restaurant and relax with beach umbrellas. Families will appreciate the children's pool, onsite laundry facilities, and babysitting.

Junior Suite, Terrace, Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Suite, Terrace, Beachfront

Bed Count 2 King Beds Maximum Occupancy 3 Max

Suite, Terrace, Beachfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Bungalow, Terrace, Beachfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Alma Tulum ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Alma Tulum

Everyone (2) Couples (1)
5 out of 5

Posted by on Apr 29, 2021

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Comment from Hotel Management

May 9, 2021 by Alma Tulum

Dear guest, It makes us very happy to know that you have found yourself well in our structure, we appreciate it very much.We always try to do our best to make you feel at home and from the beautiful review we understand that we have succeeded in the intent. We are waiting for you here in the Caribbean to continue pampering you. See you soon greetings from all the Alma staff.

5 out of 5
Everything about this hotel was a dream from the moment my boyfriend and I checked in!

Posted by , from New York on Sep 8, 2020

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Comment from Hotel Management

Sep 11, 2020 by alma tulum

Dear Chanel, Many thanks for found the time to leave this wonderful review, we really appreciate this. It's very important for us to know that we didi a good job and that you will have always a good memory about us. We hope to see you soon. Best regards Alma Staff

5 out of 5
We had a great stay at Alma Tulum. The room was surprisingly kid friendly and the staff were very lovely. Usually a breakfast included is only a continental breakfast but we were pleasantly surprised when we got a choice of eggs as well as a plate of fruit, sweet bread basket, juice and coffee. It was a great stay and we would love to come back.

Posted by on Dec 4, 2018

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Renovations + Closures

This property is closed from November 29 2022 to December 31 2023 (dates subject to change).

Property Features

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. After a day at the beach, enjoy amenities at Alma Tulum like an outdoor pool and a children's pool. Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 1 floor
  • 11 guestrooms or units
  • Built in 2015
  • Cooked-to-order breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Alma Tulum offers 11 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served free cooked-to-order breakfast daily from 8 AM to 10:30 AM.

RESTAURANTE ALMA TULUM - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Bicycle rentals on site
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 82.5 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Alma Tulum

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

  • One child stays free
  • Restricted number of spaces per unit
  • Number of spaces per unit - 8
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 10 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 82.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alma Tulum Hotel
  • Alma Tulum
  • Alma Tulum Hotel
  • Alma Tulum Tulum
  • Alma Tulum Hotel Tulum

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.