Skip to main content
Beginning of main content
 Riverside •1 Room
 Riverside • 1 Room
Book online or call 1-855-214-3079 Phone Number

Best Western Moreno Hotel & Suites

2.5-star property
24840 Elder Ave, Moreno Valley, CA 1-855-201-7819
3.2 out of 5
See all 11 travelocity Reviews

"Won’t stay again at any best western " More

By a verified traveler on Thu 22 Feb 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Enjoy the outdoor pool at this Moreno Valley hotel

In Moreno Valley

You'll be within 3 miles (5 km) of Box Springs Mountain Reserve Park and 6 miles (10 km) of Round1 Bowling & Amusement with a stay here. Riverside University Health System and Lake Perris State Recreation Area are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Enjoy the spa tub and free perks like buffet breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a garden are also on offer.

Standard Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room Apr 25 - Apr 26

Standard Room, 2 Double Beds, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Moreno Hotel & Suites ratings based on 11 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Western Moreno Hotel & Suites

Everyone (6) Couples (1) Family (3)
5 out of 5
Won’t stay again at any best western

Posted by on Feb 22, 2024

Was this review helpful to you?
5 out of 5

Posted by on May 20, 2023

Was this review helpful to you?
1 out of 5

Posted by on Dec 31, 2022

Was this review helpful to you?
1 out of 5

Posted by , from Seal Beach on Oct 11, 2021

Was this review helpful to you?
5 out of 5

Posted by on Sep 5, 2021

Was this review helpful to you?
3 out of 5
Staff was very friendly but our room was a bit of a nightmare considering how much we paid for 3 nights. The first night I had found a cockroach in the room and another downfall was that my boyfriend and I weren’t able to connect to the “high speed WiFi” all weekend. Breakfast was the same every morning; a muffin, jimmy dean sandwich, and water. I guess I shouldve expected service like that for a 2 star hotel

Posted by on Aug 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 4, 2021 by Best Western Moreno Hotel & Suites.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2 out of 5
I did not like that I got here at 3:40pm and the room was not ready the receptionist told me I had to wait till 5 to get my room… When I got the room some other people came and said they got the same room as we did..I asked for toilet paper and I had to go get it my self..annoying I

Posted by on Jul 25, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 25, 2021 by Best Western Moreno Hotel & Suites.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5 out of 5

Posted by on Mar 13, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 26, 2020 by Best Western

Thank you for staying with us!

2 out of 5
The bed was very uncomfortable, floor tile was damaged, bathtub damaged / dirty.

Posted by on Dec 9, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 22, 2019 by BEST WESTERN

Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

1 out of 5
TERRIBLE!!! DO NOT STAY HERE!!!!!!!! We came to This Best Western from out of town.

Posted by on Sep 1, 2019

Was this review helpful to you?

About the Best Western Moreno Hotel & Suites

Location 24840 Elder Ave, Moreno Valley, CA 92557

Property Features

Best Western Moreno Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Best Western Moreno Hotel & Suites. Self parking is free. This Moreno Valley hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Moreno
  • BEST WESTERN Moreno Hotel
  • Moreno Hotel
  • Moreno Valley Best Western
  • BEST WESTERN Moreno Hotel Moreno Valley
  • BEST WESTERN Moreno Moreno Valley
  • Moreno & Suites Moreno Valley
  • Best Western Moreno Hotel & Suites Hotel
  • Best Western Moreno Hotel & Suites Moreno Valley
  • Best Western Moreno Hotel & Suites Hotel Moreno Valley

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Best Western Moreno Hotel & Suites.
url importing http://www.travelocity.com/Riverside-Hotels-Best-Western-Moreno-Hotel-&-Suites.h26951-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Riverside-Hotels-Best-Western-Moreno-Hotel-&-Suites.h26951-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Riverside-Hotels-Best-Western-Moreno-Hotel-&-Suites.h26951-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.