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Sonesta ES Suites Dallas Richardson

3-star property
1040 Waterwood Dr, Richardson, TX 1-855-201-7819
3.7 out of 5
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See all 7 travelocity Reviews

"The customer service was excellent as was the property. " More

By a verified traveler on Sat 03 Sep 2022

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Hotel Description

3-star hotel near University of Texas at Dallas

In suburbs

You'll be within half a mile (1 km) of Eisemann Center for the Performing Arts and 2 miles (3 km) of Methodist Hospital Campus for Continuing Care with a stay here. CityLine and Collin Creek Mall are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Enjoy the outdoor tennis court and free perks like buffet breakfast and free self parking. Free WiFi in public areas, a lobby fireplace, and a picnic area are also on offer.

Deluxe Room, 1 Queen Bed with Sofa bed, Multiple View (Studio)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$85* Per night/room Apr 29 - Apr 30

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Multiple View (Two Bedroom)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sonesta ES Suites Dallas Richardson ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta ES Suites Dallas Richardson

Everyone (6)
5 out of 5

Posted by , from Crawford on Dec 4, 2023

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Comment from Hotel Management

Dec 5, 2023 by Chrissy- Assistant General Manager

We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

4 out of 5

Posted by , from LILBURN on Nov 19, 2023

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Comment from Hotel Management

Nov 28, 2023 by Chrissy- Assistant General Manager

We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards

1 out of 5

Posted by on May 9, 2023

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5 out of 5
The customer service was excellent as was the property.

Posted by on Sep 3, 2022

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Comment from Hotel Management

Sep 27, 2022 by Dedrick I'Keem

We are grateful that you found your stay to be a perfect one. We enjoyed you as well. Hope to see you again real soon. Until then...Safe Travels!!!

2 out of 5
Room and living room were nice. Kitchen and bathroom were disgusting. The shower had mold growing around the tub. When you stepped into the shower you could very easily fall as it was incredibly slick. The kitchen was gross as well. Refrigerator hadn’t been wiped down in quite some time. The stove had food caked on it like something had boiled over and it was never cleaned up. Knives were dirty as well. Luckily I had brought my own silverware. Plus the whole reason I stayed there was because I read somewhere that the rooms had ovens. They don’t! Apparently that was other hotels on the same chain. Had trouble with the remote for the tv. Called the front desk to get help. He said he was sending someone right up. Apparently in his world right up is 15 minutes later. When you check in they give you a two pg list of rules, ridiculous, and it serves as a first warning. Overall it was just a horrible hotel to stay in. I wouldn’t recommend it to anyone!!

Posted by on Jun 14, 2021

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5 out of 5

Posted by on Feb 6, 2019

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4 out of 5

Perfect for Our Stay!

Our room was clean and comfortable. The kitchenette was great and the breakfast were ok. We enjoyed sitting outside in the grilling area. Our son had a great time here and the staff was soo helpful and pleasant. We are going to stay here again in a couple of weeks!

Posted by , from Indianapolis,IN on Nov 11, 2013

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About the Sonesta ES Suites Dallas Richardson

Location 1040 Waterwood Dr, Richardson, TX 75082

Property Features

Sonesta ES Suites Dallas Richardson offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at Sonesta ES Suites Dallas Richardson. Free self parking is available. This 3-star Richardson hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • 2 buildings
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Galatyn Park Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Sonesta ES Suites Dallas Richardson offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (weekly)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 15 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 150
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

This property is professionally cleaned

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay) plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Residence Inn Richardson
  • Residence Inn Dallas Richardson
  • Residence Inn Marriott Dallas Aparthotel Richardson
  • Residence Inn Marriott Dallas Richardson
  • Residence Inn Marriott Richardson
  • Residence Inn Richardson
  • Residence Inn Richardson Dallas
  • Richardson Residence Inn
  • Residence Inn Marriott Dallas Richardson Aparthotel
  • Resince riott Dallas Richards
  • Sonesta ES Suites Dallas Richardson Hotel
  • Residence Inn by Marriott Dallas Richardson
  • Sonesta ES Suites Dallas Richardson Richardson
  • Sonesta ES Suites Dallas Richardson Hotel Richardson

You should know

  • The seasonal pool will open March 18 and close October 01.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta ES Suites Dallas Richardson.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.