"I visited Reno after visiting relatives in CA and didn't want to overstay my welcome. Really had a good time by myself in Reno as well as my stay at ... " More

By a verified traveler on Sat 02 Dec 2017

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Hotel Description

Circus Circus Hotel & Casino Reno places you in the center of Reno, within just a 15-minute stroll of popular places like National Bowling Stadium and National Automobile Museum. Highlights at this ski resort include 7 restaurants, 5 bars/lounges, and a casino.

Free WiFi, coffee/tea makers, and hair dryers are featured in all 1571 rooms. Room service, phones, and irons/ironing boards are also available.

The restaurant, Madame Butterwork's Cafe, serves American cuisine and is open for breakfast, brunch, and lunch. 22000 square feet (2044 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a 24-hour fitness center, and a coffee shop/café. There's also free valet parking, along with the convenience of a free airport shuttle.

Attractions within a 30-minute walk of this 3.5-star Downtown Reno resort include Nevada Museum of Art and Fleischmann Planetarium and Science Center.

Sky Tower Standard Room - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$45 per night

Suite, 1 King Bed with Sofa bed, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sky Tower Standard Room - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

North Tower Luxury Room - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

North Tower Luxury Room - Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Circus Circus Hotel & Casino Reno ratings based on 265 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
1 out of 5

not worth it

Pros: nothing
Cons: everything
Location: nice location you could leave the hotel and do just about anything, yet the hotel itself is super subpar.
I paid extra for the upgrade to the new tower. The room was very basic/missing towels and washcloths/super noisy/you could hear the guest in the next room, in the halls and the plumbing in the walls. The pillows were like rocks. Wanted room service, only pizza available....waited twice on hold for 20 minutes each time with no results. Called front desk who could only say sorry that they were very busy. The front desk clerk was the only positive thing about this visit. Well, needless to say I will not be returning or recommending Circus Circus to anyone.

Posted by , from lake tahoe on Dec 11, 2017

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5 out of 5

Relax in Reno

Pros: The price was more than reasonable, compared to other hotels. It was clean. Had no difficulties or complaints regarding service.
Cons: When you provide coupons, have coupons that can be used, I did not use one coupon in the booklet on registration to hotel.
Location: I did visit other casinos. particularly Cal-Nev. Cal-Nev had reasonably priced meals, and had more karaoke too from Circus Circus.
I visited Reno after visiting relatives in CA and didn't want to overstay my welcome. Really had a good time by myself in Reno as well as my stay at Circus Circus. I had a very relaxing stay. saw two shows. and contributed to the Circus Circus casino, The staff was very friendly and knowledgable. My only regret was not being able to see more shows or the availability of other shows in the Reno/Sparks area.

Posted by , from Ft Lauderdale. FL on Dec 2, 2017

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3 out of 5

Change Circus Circus to Zoo Zoo

Pros: Free parking and close to everything. The Casino areas were alright.
Cons: Better policing of the hallways for out of control kids. Answer the phone calls for service, such as Security. Fix the elevators.
Location: It's Reno... If you want to gamble, consume alcohol, see a show, eat lots of food, you are at the right place.
This place was the zoo that I always thought it was. That is, tons of careless and inconciderate parents allowing their kids to run friggin' wild. In the casino/midway areas this is one thing, but in the hallways of the hotel, where it should be at least some form of peacful?!?! I know where I ended up staying and fully expected the crowds downstairs; however, when we were tripping over out of control kids with no parents around and even awakened to the same thing, with very young kids running up the halls and even sitting against our door, we had enough. Stepped into the hallway in an unsuccessful attempt to locate parents, then could not reach the front desk because they were busy, then tried the bellhop desk who promptly forwarded our call to Securty. Of course, no answer at Security. Well, we were going to try sleeping in and were willing to pay the $14 for the extra two hours until this.... We packed up and left tired. Upon checking out, we were offered a $20 voucher for breakfast in the hotel; which amounted to one breakfast. I did not expect the Taj Mahal, but in a casino with $$$$ falling out of their ears, I would expect better than we found here. Add to this, we were on the 8th floor and never were able to find an elevator to the 8th floor. Had to ride 3 elevators to get upstairs. I'll stay at The Nugget next time.

Posted by on Nov 27, 2017

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2 out of 5

Just A Really Bad Hotel

Pros: NOTHING
Cons: EVERYTHING
1) Hotel is old, outdated, and quite frankly, ugly. I thought it might just be me, but I heard one guest as he walked by me at the poker table say "this hotel is so ugly". Hotel Registration/Front Desk literally looks like the Department of Motor Vehicles 2) Ventilation system doesn't work in the Casino. 3) The rooms literally look and feel like a Days Inn, or a Quality Inn - nothing wrong with those hotel chains, but they are a much better deal. 4) I sat down at a bar, ready to pay for a drink and play video poker, and the bartender offered to comp my drink if I put $10 in the machine, which I did (intending to put in much more later). I stopped playing for a few minutes to watch some sports highlights on the TV and the bartender said "hey you have to play more, I comped your drink". Seriously?? I didn't ask the guy to comp my drink. Completely unprofessional. 5) Heard a cocktail waitress start complaining to a guest that she was "tired of this (expletive)", referring to the fact that her customers were too "demanding". Well, then maybe being a cocktail waitress is the wrong job for you. 6) Housekeeping knocked on my door while the "do not disturb" sign was hanging and said they were doing a "room check" because they thought I checked out. I called the hotel operator to straighten this out and she said that I could "call them [myself]". 7) The gym looks like it was built in 1980, machines didn't work, and, here is the best part, there was no complimentary water.

Posted by on Aug 8, 2017

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Comment from Hotel Management

Aug 16, 2017 by Customer Service

Dear Guest, Thank you for taking the time to comment regarding your recent visit. We are sorry to hear of your inconveniences. It is our ongoing goal for every guest who stays and/or plays at the Circus Circus to have a memorable experience. We want you to know we value your patronage and hope to welcome you back in the near future to allow us the opportunity to provide you with a great stay. Warmest regards, The Circus Circus Casino Reno

3 out of 5

The hotel was nice, noisy A/C unit

Pros: Good size room, comfortable bed. Clean.
Cons: Replace or repair the A/C unit, super noisy.
The hotel was nice. Room very clean and well maintain, beds were comfortable. The A/C unit was super noisy, looks like it it was breaking apart.

Posted by , from San Deig on Jul 25, 2017

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3 out of 5
Fairly inexpensive, but crowded and smoke in certain areas was unbearable. Nice if you enjoy a variety of things to do close to where you stay.

Posted by on Jul 17, 2017

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4 out of 5
We had a great time for 6 nights and the maid service was outstanding. The hotel is old , and many areas need renovation. I would come back , and look forward to the updates Thanks, Greg

Posted by on Jul 3, 2017

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4 out of 5

Some pros, some cons

Pros: Downtown and reasonable.
Cons: ADA mobility needs to be improved so people with disabilities can get around.
Location: Downtown Reno. You can go out the doors and meet some panhandlers.
The Circus Circus website noted renovations, but we were wary since the structure is pretty old. Its still shopworn, but the room we had was renovated and quite pleasing, especially for the price. We usually stay at the El Dorado but the "resort fee" that allows you to park where its free for non-guests and use internet is just too cheesy. Circus Circus has this "fee" also and it just leaves a bad taste in your mouth. Anyway, we saved $50 a night over the ElDorado. So Pros-clean comfortable room at a good price; accessible to the ElDorado where we usually eat and see the show; all typical casino amenities. Cons-lots of steps. One must call security and wait 10 minutes to take the ADA elevator down 5 steps. There are steps all over the place. We ran across a lady in a wheelchair looking bewildered. She wasn't certain how to get to the lower floor where registration is, certainly not the steps or the escalator. In fact, I have no idea how a disabled person could get from the parking garage to registration. Other con-the sorry state of the in-room coffee. Starbuck's recipe is 14 grams of coffee per 6 ounce cup, pretty much the standard around the world, although lots of pre-packaged coffee in America chisels you on the amount, e.g. Keurigs typically are around 11-12 grams. But the 7 grams Circus Circus supplies is ludicrous. Why even put something like that in the room? Oh, I no. One taste and you're out the door to the coffee shop. I get it now.

Posted by , from Fallon NV on Jun 27, 2017

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2 out of 5
The hotel and the rooms were not as clean as I would have expected. The staff was very friendly and helpful, but for the price we paid thought the hotel would be better. The beds aren't very comfortable either.

Posted by on May 30, 2017

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Comment from Hotel Management

Jun 2, 2017 by Customer Service

Dear Guest, Thank you for taking the time to comment regarding your recent visit. We are sorry to hear of your inconveniences. It is our ongoing goal for every guest who stays and/or plays at the Circus Circus to have a memorable experience. We want you to know we value your patronage and hope to welcome you back in the near future to allow us the opportunity to provide you with a great stay. Warmest regards, The Circus Circus Casino Reno

5 out of 5

Home away from home

We made the right choice. Compfy and clean. Parking and acsesses easy to navigate

Posted by on May 30, 2017

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About the Circus Circus Hotel & Casino Reno

Location 500 N Sierra St, Reno, NV 89503

Property Features

Circus Circus Hotel & Casino Reno helps provide the perfect ski vacation with ski storage and shopping on site. At the end of the day, order après-ski drinks at one of the resort's 5 bars/lounges or try your luck at the onsite casino. There are 7 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Self parking and valet parking are free. A complete renovation of Circus Circus Hotel & Casino Reno was completed in October 2016.

  • 1571 guestrooms or units
  • 27 levels
  • 2 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Built in 1978
  • Casino
  • Coffee shop
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Airport: Reno, NV (RNO-Reno-Tahoe Intl.) (7.6 km / 4.7 mi)
  • Train station: Reno Station (0.6 km / 0.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Circus Circus Hotel & Casino Reno offers 1571 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Madame Butterwork's Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare.

Habit Burger Grill - This diner specializes in American cuisine and serves brunch, lunch, and dinner. Open daily.

El Jefe's Cantina - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Kanpai Sushi - This sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Panda Express - This theme restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Circus Circus is just a 40-minute drive from the closest of Lake Tahoe's 18 area ski resorts. Golfers can take a swing at 40 area courses around the Reno/Lake Tahoe area, 6 of which are within 7 miles of the hotel. Guests have use of a neighboring health spa, outdoor pool, and sundeck for a small fee. The spa has strength and cardio equipment, and large windows provide a view of the city and surrounding mountains. Access includes lockers, showers, massage services, steam room, and sauna.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 3.00 per accommodation, per night
  • Resort fee: USD 11.35 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Airport shuttle
  • Internet access
  • Phone calls
  • In-room coffee
  • Valet parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Refrigerator fee: USD $6.81 per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Circus Circus
  • Circus Circus Hotel & Casino Reno
  • Circus Circus Reno
  • Circus Circus Reno Hotel & Casino
  • Circus Reno
  • Reno Circus
  • Reno Circus Circus
  • Circus Circus Hotel Casino Reno
  • Circus Circus Hotel
  • Circus Circus Casino Reno

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Free Coupon Promotion
Book a stay and receive a free coupon sheet worth US$55 at check-in. The coupon sheet offers a variety of coupons, including the following:

  • Complimentary entry into the Crazy Cash Daily Slot Tournament
  • $10 in 2-for-1 Midway Plays
  • 50 games of Keno for $5
  • Complimentary $5 match play

  • One coupon sheet per room, per stay. Must be at least 21 years old. Must present coupons, a One Club card, and hotel key to redeem offers. Gratuity not included. Offer subject to hotel terms and conditions. No cash value. Not valid with any other offers or specials. Non-transferrable. Restrictions apply. Offer subject to change at any time.