"Stayed 3 nights during a conference at the Grand Sierra. Affordable, convenient location, shuttle service and breakfast. Pretty quiet. " More

By a verified traveler on Sun 11 Mar 2018

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Hotel Description

At Baymont Inn and Suites Reno you'll be 2.2 km (1.4 mi) from National Automobile Museum and 2.5 km (1.6 mi) from Nevada Museum of Art. Highlights at this motel include free daily breakfast, an outdoor swimming pool, and free self parking.

All 114 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like refrigerators and microwaves. Free local calls, hair dryers, and irons/ironing boards are also available.

This business-friendly motel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning free hot/cold buffet breakfast is offered between 6:30 AM and 9:30 AM. There's also limited parking, along with the convenience of a free airport shuttle.

Attractions within a 10-minute drive of this Reno motel include National Bowling Stadium and Fleischmann Planetarium and Science Center.

Baymont Inn and Suites Reno ratings based on 37 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0
1 out of 5

NO SLEEP AND DIRTY

Pros: Nothing
Cons: Everything
There was noise all night long. Thin walls and thin floors meant you could hear EVERYTHING. Lots of foot traffic all night long, doors slamming, people talking. Got moved to a room that was supposed to be quieter and stains all over floor. Gross, gross, gross.

Posted by on Mar 13, 2018

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Comment from Hotel Management

Mar 17, 2018 by B

Dear, Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Baymont Inn & Suites Reno

4 out of 5

Baymont hotel review

Pros: Affordable, shuttle service to and from conference and airport.
Location: Grand Sierra Resort is 0.8 miles away.
Stayed 3 nights during a conference at the Grand Sierra. Affordable, convenient location, shuttle service and breakfast. Pretty quiet.

Posted by , from Oregon on Mar 11, 2018

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4 out of 5

Quick stay

We were worried about making it over the Sierra’s in a snow storm so needed a quick, easy, inexpensive place to stay. Baymont worked out nicely for what we needed. Location was quiet, staff was friendly. Hotel is older and could use some updates but beds were clean and comfortable.

Posted by , from Utah on Feb 26, 2018

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Comment from Hotel Management

Mar 17, 2018 by B

Dear Dave We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Baymont Inn & Suites Reno

3 out of 5

Was ok

All good housekeeping late Lots riff tag in that motel and Have to be cautious especially with little ones

Posted by , from california on Dec 16, 2017

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Comment from Hotel Management

Dec 23, 2017 by B

Dear, Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Baymont Inn & Suites Reno

1 out of 5

Shower sucked

The Shower didn't work. When you went to turn it on nothing came out of the shower head. It all just continued to come out of the tap. And what came out was scalding hot because the cold water nozzle didn't work. Then you couldn't plug the tub to catch the water, though you wouldn't want to because the shower/tub was disgusting. The beds were uncomfortable, the air conditioner didn't work. The staff only cleaned our room once out of our 3 day stay. The only redeeming quality was the breakfast was good.

Posted by , from Utah on Jul 24, 2017

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1 out of 5

Very dirty! Only good thing...close to airport.

Carpet was disgusting. Smelled like athletes foot! Room door was left wide open after fire drill went off and building had to be evacuated! Luckily nothing was stollen. Staff was nice. Ghetto people every where.

Posted by , from California on Jul 12, 2017

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2 out of 5
My hotel was in a good location. I rented 2 rooms for the weekend. Both of them had ants crawling everywhere. I let the agent at the desk know and all they had the maintenance man do was spray the walls with raid. She said that she didn't have any extra rooms to switch me to. But the quality inn was right next door. Each morning I stayed there I woke up with new bites on me. Will not stay here again.

Posted by , from s on Mar 15, 2017

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2 out of 5

Never Again

Pros: The bed was comfortable; the breakfast was ok, and the shuttle driver was very accommodating and helpful.
Cons: Remodel, clean it up, and get rid of the riff-raff.
Location: I was in Reno because my brother is there in the hospital. He is very ill, and I just went back and forth from the hotel to the hospital every day.
The place was old and run-down. There were several people outside my room smoking and hanging around. The hotel next door looks much nicer and it has the same name. So, I don't understand why my room was at the lousy one.

Posted by , from Arizona on Feb 2, 2017

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2 out of 5

Good front desk staff but the facility was the pit

Shabby stained surfaces. Dripping faucets, outlets not working. No parking

Posted by on Jan 2, 2017

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Comment from Hotel Management

Jan 16, 2017 by Front Desk Manager

Dear Guest, Thank you for your recent stay at our hotel. I apologize for not meeting your expectations. I will talk to my maintenance and housekeeping staff regarding the incidents you mentioned. Please give us a second opportunity to give you a much better service on your next visit to Reno. Sincerely,

1 out of 5

Pathetic times ten

Pros: nothing
Cons: everything
Location: who cares; I cam there for rest and nothing else
Any place where patrons have to play dodge ball from tobacco smoke just to get into the lobby has no clue about good customer service. And those smokers that werre likely staff members looked like thugs. The place went downhill from there. If I hadn't been driving all day I would have found somewhere else. Plus I was in an unfamiliar town. Never again though...

Posted by , from Bend, Oregon on Dec 31, 2016

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About the Baymont Inn and Suites Reno

Location 2050b Market St, Reno, NV 89502

Property Features

Baymont Inn and Suites Reno offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this motel measures 500 square feet (46 square meters). A roundtrip airport shuttle (available on request) and an area shuttle are free. Barbecue grills, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Baymont Inn and Suites Reno. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Breakfast available (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Microwave in a common area

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Reno, NV (RNO-Reno-Tahoe Intl.) (3.3 km / 2 mi)
  • Train station: Reno Station (2.8 km / 1.7 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and casino shuttle
  • Parking: Free self parking

Room Amenities

Baymont Inn and Suites Reno offers 114 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. This Reno motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 1 per room (weight limit: 40 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Cash Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Baymont Inn and Suites Reno offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.