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"Not up to the usual standard at all. Will never book here again " More

By a verified traveler on Sat 07 Oct 2023

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Hotel Description

Enjoy the free WiFi at this Tinton Falls hotel

In state park

You'll be within 3 miles (5 km) of Monmouth Mall and 6 miles (10 km) of Fort Monmouth Economic Revitalization Authority with a stay here. Christ Church and Dorbrook Park Recreation Area are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$80* Per night/room Apr 4 - Apr 5

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hawthorn Suites by Wyndham Tinton Falls ratings based on 29 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Tinton Falls

Everyone (13) Couples (2) Family (10)
2 out of 5
Property is run down and not very clean. The cost for a dog to stay was off the charts!! 50.00 a night is overkill if you ask me. Had to call the desk for towels then we had to pick them up. The door wouldn’t lock had to call maintenance. they did come right away. Garbage disposal didn’t work and water wouldn’t drain in sink. Only stayed for 1 night to visit a friend but wouldn’t return. Only good thing I can say is it was quiet.

Posted by on Feb 15, 2024

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1 out of 5
I liked how easy it was to check in but the room floor was dirty. The bathroom door was broken. The

Posted by on Dec 10, 2023

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Comment from Hotel Management

Dec 12, 2023 by Guest Relation Management

Hi Tenisha,Thank you for taking the time to share your feedback. We're glad to hear that the check-in process was easy for you. Your feedback is crucial to our improvement, and I will ensure that your concerns are shared with our housekeeping and maintenance teams. We will take immediate steps to address the cleanliness and maintenance issues to ensure a more comfortable and pleasant stay for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

2 out of 5
The front desk clerk was in her phone when I checked in and was not very helpful. She did not answer my questions properly because she was occupied with her phone conversation and she gave poor directions on how to get to my room. Also, the room did not have towels or hangers in the closet. I called the front desk and got a busy signal. I had to walk back over to the lobby and she handed me towels but said she would have someone bring hangers in the morning. I never received them.

Posted by on Oct 20, 2023

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Comment from Hotel Management

Oct 22, 2023 by Manager

Hello SHERI,We apologize for the inconvenience you experienced during check-in. We will address the issue with our front desk staff to ensure better service in the future. We apologize for the lack of towels and hangers in your room and will make sure this doesn't happen

3 out of 5
Not up to the usual standard at all. Will never book here again

Posted by on Oct 7, 2023

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Comment from Hotel Management

Oct 9, 2023 by Guest Relation Management

Hi Chris,Thank you for your feedback regarding your recent stay at our hotel. We take your feedback seriously and will use it to identify areas for improvement so that we can enhance our services and maintain the high standards we aim for. If you have any specific comments or suggestions you'd like to share, please feel free to do so. Thank you for choosing our hotel, and we hope you will consider giving us another opportunity to provide you with a much-improved experience in the future.

1 out of 5

Posted by on Sep 4, 2023

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Comment from Hotel Management

Sep 25, 2023 by Guest Relation Management

Hi Jose,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

1 out of 5
Front desk barely spoke english and could not accept my debit card for some reason. Pics of room must be very old as rooms were outdated. We would not even use the shower which was all rusty and had grout or paint all over it. No phone in room and for the price we paid. Ill never stay at anything wyndam related again.

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 7, 2023 by Guest Relations Specialist

Dear Neil, Thank you for your review. We apologize for the difficulties you experienced with communication at the front desk and the inability to use your debit card. We understand the frustration caused by these issues. Furthermore, we apologize for the outdated rooms and the condition of the shower. We strive to maintain our accommodations to a high standard, and we apologize for falling short of your expectations in this regard. We understand your disappointment with the absence of a phone in the room and the overall value of the price paid. We apologize for any negative impression and hope to have the opportunity to regain your trust in the future.

4 out of 5
I like the individual space

Posted by on Jun 10, 2023

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Comment from Hotel Management

Jun 12, 2023 by Guest Relations Management

Dear Karen, It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you had an enjoyable stay.Thank you for sharing this review and we look forward to seeing you again!

1 out of 5
Room was horrible. Very musty and dirty. I coughed constantly and couldn't sleep well. Front door unsafe and hard to close and lock. Obvious it had been forced open. Floors were creaky, uneven and water damaged. Broken furniture, ceiling fan etc. Inside stairs coming apart and unsafe. Breakfast was horrible.

Posted by , from ISTANBUL on May 12, 2023

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Comment from Hotel Management

May 13, 2023 by Guest Relations Specialist

Hello Carson, Thank you for your review. We are sorry that your room had some cleanliness issues. We have shared them with our Director of Housekeeping and staff, and we have taken action to ensure we do not repeat these issues in the future. We do our best to maintain high standards and continually strive to improve our service. Comments like yours help us in this process, so we appreciate all your feedback. Thank you again for your patience, and we hope to have the opportunity to provide you with an even better stay on your next visit.

2 out of 5
The suite was durty. Had a very stribg musty, mokdy smell. Front door in very bad shape. Appears has been forced open before. Furniture old snd in bad shape. Broken ceiling fan and loose boards on dtairs. Very disappointi g and not sanitary.

Posted by , from ISTANBUL on May 11, 2023

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Comment from Hotel Management

May 11, 2023 by Guest Relations Specialist

Dear Carson, Thank you for your review. We are sorry that your room had some cleanliness and maintenance issues. We have shared them with our Director of Housekeeping and maintenance staff and have taken action to ensure we do not repeat these issues in the future. We do our best to maintain high standards and continually strive to improve our service. Comments like yours help us in this process, so we appreciate all your feedback. Thank you again for your patience, and we hope to have the opportunity to provide you with an even better stay on your next visit.

5 out of 5
It was easy to find. Used Google maps! The staff was super friendly. There was an Applebee's right down the street. The free breakfast was GREAT. Good options and was always fresh and the dining area was very clean. The room was amazing. So much more than I imagined. We liked it so much we considered extending our stay! But, work calls. lol Thanks Wyndham for a safe, comfortable place to stay.

Posted by on Apr 25, 2023

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Comment from Hotel Management

Apr 26, 2023 by Guest Relations Specialist

Your bright smile gives us the motivation we require to keep going. We are extremely grateful to you for commending a perfect score on us! We would be delighted to serve you once more. Thank you very much.

About the Hawthorn Suites by Wyndham Tinton Falls

Location 90 Park Rd, Tinton Falls, NJ 07724

Property Features

Hawthorn Suites by Wyndham Tinton Falls offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this hotel measures 200 square feet (19 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hawthorn Suites by Wyndham Tinton Falls. Free self parking is available. This Tinton Falls hotel is smoke free.

  • 96 guestrooms or units
  • 2 levels
  • 12 buildings
  • 200 sq ft of conference space
  • 19 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hawthorn Suites by Wyndham Tinton Falls offers 96 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations have separate sitting areas and include sofa beds and desks. Pillowtop beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. This Tinton Falls hotel provides complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Bicycle rentals on site
  • Volleyball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Grey water recycling system
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Renewable energy source - solar
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Hotel Tinton Falls
  • Residence Inn Marriott Tinton Falls
  • Residence Inn Tinton Falls
  • Tinton Falls Residence Inn
  • Residence Inn Marriott Tinton Falls Hotel
  • Hawthorn Suites by Wyndham Tinton Falls Hotel
  • Hawthorn Suites by Wyndham Tinton Falls Tinton Falls
  • Hawthorn Suites by Wyndham Tinton Falls Hotel Tinton Falls

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.