Makati Shangri-La, Manila

5.0 star property
Luxury hotel near Venice Grand Canal Mall

Choose dates to view prices

Makati Shangri-La, Manila

Photo gallery for Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually furnished
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby

Overview of Makati Shangri-La, Manila

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Popular LocationGreenbelt Shopping Mall4 min walk
  • Popular LocationGlorietta Mall5 min walk
  • Popular LocationFort Bonifacio9 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)24 min drive

Room options

Horizon, Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon, Deluxe Room, 2 Twin Beds

  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Twin Beds

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite

  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Makati

Heart of Makati.Your stay at this Makati Central Business District hotel places you within 3 miles (5 km) of Venice Grand Canal Mall and Fort Bonifacio. Ayala Center and Greenbelt Shopping Mall are also within half a mile (1 km).

What's nearby

  • Ayala Center - 1 min walk
  • Greenbelt Shopping Mall - 4 min walk
  • Glorietta Mall - 5 min walk
  • Bonifacio High Street - 5 min drive
  • Fort Bonifacio - 9 min drive

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • The Lobby - 7 min walk
  • Escolta - 7 min walk
  • Starbucks - 2 min walk
  • Sala Thai Restaurant - 1 min walk
  • Red - 5 min walk

About this property

Makati Shangri-La, Manila

Luxury hotel near Venice Grand Canal Mall
Makati Shangri-La, Manila offers its guests a children's pool, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 15780 square feet (1466 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Makati hotel.

  • 696 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Meeting rooms
  • 15780 sq ft of conference space
  • 1466 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Art gallery
  • Children's pool
  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
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Shangri-la Hotel Manila
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Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
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Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

How close is Makati Shangri-La, Manila to the airport?

Makati Shangri-La, Manila is 7 mi (28-min drive) away from the Ninoy Aquino Intl. Airport (MNL) airport, the closest popular airport to the property.

How much does it cost to stay at Makati Shangri-La, Manila?

As of Apr 20, 2024, prices found for a 1-night stay for 2 adults at Makati Shangri-La, Manila on May 4, 2024 start from $133.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Makati Shangri-La, Manila have an airport shuttle?

Makati Shangri-La, Manila offers an airport shuttle 24 hours a day, for a charge of PHP 3900 per vehicle, one-way.

Does Makati Shangri-La, Manila offer free breakfast?

Free breakfast isn’t provided at Makati Shangri-La, Manila, but buffet breakfast is offered for a fee of PHP 1800 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Makati Shangri-La, Manila?

No, there is no casino at this hotel, but Newport World Resorts (7-min drive) and Casino Filipino (9-min drive) are nearby.

What time is check-in at Makati Shangri-La, Manila?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Makati Shangri-La, Manila?

This hotel offers free self parking and valet parking.

Does Makati Shangri-La, Manila have a pool?

Makati Shangri-La, Manila features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 9:00 PM.

Does Makati Shangri-La, Manila have a restaurant?

There are 3 onsite restaurants, offering options like Chinese cuisine and garden views.

Does Makati Shangri-La, Manila have a spa?

There are no spa services available at this hotel.

How close is Makati Shangri-La, Manila to downtown Makati?

Makati Shangri-La, Manila is 0.1 mi away from Makati.

Makati Shangri-La, Manila Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1004 reviews" "
Rating 8 - Good. 252 out of 1004 reviews" "
Rating 6 - Okay. 67 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mersedeh

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

romulo

Stayed 2 nights in Dec 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and comfortable hotel in an upscale and walkable neighborhood with lots of shopping, restaurants, and coffee shops. The hotel restaurants are delightful. Best of all are the extraordinary staff. They really value and pamper their customers. If you can splurge for it, go for Horizon Club Lounge for that extra comfort and privilege. The whole team there are absolutely amazing. Not only would I stay again at Makati Shangri-La without hesitation, I would strongly consider returning to Manila just to stay at the hotel as a destination.
Stayed 3 nights in Jan 2024

10/10 Excellent

Frederick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
My first time staying here. Nice hotel in a great central location in Makati. Front Desk AJ and house staff were terrific.
Stayed 3 nights in Jan 2024

8/10 Good

RAYMUND, carson

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

6/10 Okay

Maria Cecilia

Check-in was very slow. The hotel is under renovation. Rooms are a little run down with wall paper dirt marks and stains same as the carpet. We were in 19th floor and the room was dusty. We even found a blade in the shower. Everyone tried their best to give a great service and it was a busy time of the year— New Year’s Eve. There are other newer hotels around the area that is cheaper and cleaner.
Stayed 1 night in Dec 2023

10/10 Excellent

Zarina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very friendly and courteous!
Stayed 3 nights in Jan 2024

10/10 Excellent

brogan

Stayed 1 night in Dec 2023

8/10 Good

Rommel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need be refurbished to be more contemporary. Service, location, amenities and security was excellent.
Stayed 5 nights in Dec 2023

8/10 Good

Kalai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful however management lacked kind hospitality in comparison to cheaper hotels. We informed them about our early arrival and needed an early check in. Just a couple hours early but management refused and wanted us to pay for an extra day despite them having rooms available. We explained to them that we are senior citizens and just got off a 14 hour flight but to no avail. However we were offered the gym area to freshen up by their kind front desk staff. Their staff was amazing!!!
Stayed 2 nights in Dec 2023