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Walk to the beach
Stay at this Punta Cana resort and you'll be within half a mile (1 km) of Los Corales Beach and 2 miles (3 km) of Palma Real Shopping Village. Cocotal Golf and Country Club and Bavaro Beach are also within 2 miles (3 km).
This all-inclusive resort features a casino, a full-service spa, and 13 restaurants. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus. Enjoy the 10 outdoor pools and free perks like buffet breakfast and free self parking.
Free WiFi, balconies
The 372 guestrooms feature thoughtful touches like pillow menus and bathrobes, while sitting areas and coffee/tea makers offer the conveniences of home. TVs come with cable channels, and other amenities include free WiFi and balconies.
The Level at Meliá Caribe Tropical - All Inclusive ratings based on 37 Verified Reviews
Guest reviews for The Level at Meliá Caribe Tropical - All Inclusive
Dec 6, 2018 by Sugeidy Alvarez/ Community Manager
Dear Barbara, Thank you for deciding to stay in our hotel once again during your holidays. It saddenes us to learn your impressions related to the food, contrary to your previous trips, were not meet this time. I´m socializing your impressions with our Food & Beverage team, so they can determine actions, and carry on verifications. We don´t desire this experience prevent you from remain coming to our hotel. Best regards,
Nov 4, 2018 by Sugeidy Alvarez/ Community Manager
Dear Jim, Thank you for visiting our hotel during your holidays in Punta Cana. Let me express our apologies for the inconveniences you faced. Since our The Level guests have access to premium liquors, in order to maintain this exclusiveness, we offer these ones just in The Level areas. Even though, I´m transmitting to the team your impressions. We consider our guests feedback as valuable sources to evaluate our performance. Best regards,
Oct 18, 2018 by Dariel Gómez, Community Manager
Dear Lana, Thanks a lot for your awesome review. We are truly delighted to know you had such a wonderful vacation time at The Level Meliá Caribe Tropical. Furthermore, we are the ones to thank you for choosing us as your vacation destination and for your high consideration of our services, facilities, gastronomy and the warm and friendly attitude of our team. Hopefully, we will be welcoming you back in the near future, so we can offer you, once more, an unforgettable experience. Warm Regards, Dariel Gómez Community Manager
Oct 1, 2018 by Dariel Gómez, Community Manager
Dear Lula, Thanks a lot for your sincere review. We appreciate your words and the time you dedicated to share your comments with us. We are so glad to know that, in spite of the remodelation project going on at the resort, you enjoyed fully your vacation time at The Level Meliá Caribe Tropical. We are working to improve our facilities and services and therefore, to improve the experience of our guests. Please, accept our sincere appreciation for your acknowledgement of the warm and courteous attitude of our team. They are for sure one of our greatest assets and it will be a pleasure to share your compliments with all of them. We really hope to welcome you back in the near future. Your family at The Level will be awaiting your return. Warm Regards, Dariel Gómez Community Manager
Jul 11, 2018 by Dariel Gómez, Community Manager
Dear Jeri, Thanks a lot for your review and for your kind appreciation of our facilities and services. Moreover, it is an honor that our team went the extra mile to offer you a high quality service and, in this sense, we will gladly pass on your comments to Eddie, who will be thrilled to know his kind and friendly attitude was appreciated. Hopefully, we will have another opportunity to welcome you again and offer you an unforgettable experience. Warm Regards, Dariel Gómez Community Manager
Jun 27, 2018 by Dariel Gómez, Community Manager
Dear Guest, Thanks a lot for your wonderful review. We are grateful for your kind words and helpful comments. I am sure other travelers will appreciate the detailed description of your arrival at the Dominican Republic and at The Level Meliá Caribe Tropical. We are delighted to know you had a great experience while staying with us. Thanks a lot for your beautiful photos. We look forward to welcome you back, hopefully, in the near future. Warm Regards, Dariel Gómez Community Manager
Jun 16, 2018 by Dariel Gómez, Community Manager
Dear Jefe, Thanks a lot for the time you invested to share the details of your experience at our resort. We are glad to know you appreciated our facilities and services, however, I must apologize for the shortcomings you encountered during your check in process and, lately,with your rooms. I am sorry the room was not up to the standards you expected. Rest assured, I will address your remarks with the departments involved in order to improve the maintenance and care of our accomodations. Although we did not meet all your expectations, I really hope you give us another opportunity to offer you the memorable experience you deserve. Warm Regards, Dariel Gómez Community Manager
Jun 9, 2018 by Dariel Gómez / Community Manager
Dear Melonie,Thank you for having shared your impressions about your recent experience in our Paradise in Punta Cana. As a service oriented company, we take care of every detail of our guests stay to ensure they have the best experience; therefore, we lament to learn that you did not have the unforgettable experience we would have wished. Our Resort reassures our customers that we have strict programs of fumigation, which are carried out continuously; nevertheless, we understand that there is always room for improvements. After having shared your comments and observations with our departments involved, we would like to extend you our sincerest apologies. We have already shared your observations about the situation with the spray to our Rooms Division Management inorder to avoid future coincidences with this kind of circunstances. Our team is committed to provide inmediate solutions to our guests need in order o ensure the cuality of the experience. Please, accept our sincerest apologies regarding the delay in transpotation, we assure you it is not in anyways the kind of experience we are committed. Again, we would like to thank you for your valuable observations, since they will allow us to apply changes in this, your home away from home, where we will be delighted to have you back soon.
Jun 1, 2018 by Dariel Gómez, Community Manager
Dear Guest, Thanks for your amazing and honest review. We are delighted to hear of the great time you had while staying at our hotel and, moreover, we are pleased to know of your appreciation of the service provided by our team. Thanks a lot for your suggestions regarding an upgrade to our facilities. Rest assured, this is something I will definitely share with our management. Hope to see you back real soon. Warm Regards, Dariel Gómez Community Manager
Jun 1, 2018 by Dariel Gómez, Community Manager
Dear Guest, Thanks a lot for your review. I am sorry to know we did not meet all your expectations. Please accept my apologies for the inconveniences you encountered in your room at your arrival and during your stay. We will definitely address this with our housekeeping department in order to prevent similar situations in the future. I would like to apologize as well for the misunderstanding with the circle presentation. Rest assured, our purpose was just to offer you the opportunity to enjoy our services and hotels fully. We look forward to welcome you back, hopefully, in the near future. Warm Regards, Dariel Gómez Community Manager
About the The Level at Meliá Caribe Tropical - All InclusiveLocation Playas de Bavaro, Punta Cana, La Altagracia 23000
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
- All meals, snacks, and beverages included
- Food and beverage restrictions apply
- All food and beverages included
The Level at Meliá Caribe Tropical - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Unwind on the resort's private sand beach. At The Level at Meliá Caribe Tropical - All Inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 13 restaurants on site. You can unwind with a drink at one of the 14 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary children's club, a children's pool, and a fitness center. Self parking is free. This 4.5-star Punta Cana resort is smoke free.
- 372 guestrooms or units
- 13 dining venues
- 14 bars or lounges
- 13 conference rooms
- Buffet breakfast (free)
- Kid's club (free)
- Childcare (surcharge)
- Conference center
- Business facilities
- Dry cleaning
- Wedding services available
- Gift shop
- Onsite shopping
- No smoking on site
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
- Airport: Punta Cana (PUJ-Punta Cana Intl.) (18.2 km / 11.3 mi)
- Parking: Free self parking
The Level at Meliá Caribe Tropical - All Inclusive offers 372 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. A pillow menu is available. Cable television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Punta Cana resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Private balcony
- Sitting area
- In-room dining (limited hours)
- Cable channels
- Coffee maker
- Pillow options
- Shower and tub combination
- Housekeeping (daily)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Air conditioning
- Ceiling fan
- Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Gabi Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gondola Restaurant - This restaurant specializes in Italian cuisine.
La Pagoda Restaurant - This restaurant specializes in Asian cuisine.
Market Place - This buffet restaurant specializes in regional cuisine.
La Gourmet Restaurant - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.
10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa, YHI Spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub.
- Hot stone massage
- Sauna in spa
- Spa tub in spa
- Manicures and pedicures
- Body treatments
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- In-room accessibility
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is 18
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No elevators
- Level Meliá Caribe Tropical Hotel
- Level Meliá Caribe Tropical Hotel Punta Cana
- Level Meliá Caribe Tropical All Inclusive Punta Cana
- Level Meliá Caribe Tropical Punta Cana
- Level Meliá Caribe Tropical
You should know
- Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
1 Child Stays and Eats Free
Book a stay in any room category (excludes "The Level Adults only Suite" and "The Level Adults Only Whirlpool Suite") for travel now-December 21, 2018, and 1 child age 12 and younger stays and eats free when staying in the same room as parents.
Free stay reflected in rate at booking. Maximum 1 child age 12 and younger stays and eats free with paying adults. Full details at check-in. Offer may not include tax or gratuity. Offer can be combined with other promotional offers. No refunds for any unused portion of offer. Blackout dates apply June 15-August 8, 2018 (does not apply to "Premium Room"). Other restrictions and blackout periods may apply.
Unlimited Golf Offer
Book a stay in any room category and receive free unlimited access to the Cocotal Golf & Country Club 27-hole world-class championship golf course.
Golf cart is mandatory and not included. Full details at check-in. Guests must contact the property in advance to arrange tee time; contact information is provided on the booking confirmation email. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Resort Vouchers Offer
Book a minimum 5-night stay in any room or rate category for travel now - December 21, 2018, and receive up to USD 900 resort vouchers per room, per stay.
Full details provided at check-in. Resort vouchers have different values and must be presented at the time of service or reservation. No deductions will be taken at time of check-out. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.