4.1 out of 5

"Just be careful returning from the beach to the property, the security may selectively try to stop you if they do not think that you fit the profile o ... " More

By a verified traveler on Sat 28 Jul 2018

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Hotel Description

4.5-star beachfront resort with 6 restaurants

Beachfront retreat

You'll find Palma Real Shopping Village and Aromas Museum within 2 miles (3 km) of this resort. Cocotal Golf and Country Club and Cortecito Beach are also within 2 miles (3 km).

All-inclusive

This all-inclusive resort features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 2 outdoor tennis courts and free perks like buffet breakfast and free self parking.

Free WiFi, Smart TVs

The 464 guestrooms feature free WiFi, Smart TVs with cable channels, and thoughtful touches like free minibar items and bathrobes. Balconies or patios, 24-hour room service, and premium bedding are also available.

Junior Suite Tropical View Two Double Beds (Resort Access to Now Garden & Now Larimar)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$281 per night

Preferred Club Master Suite Ocean Front (Resort Access to Now Garden & Now Larimar)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Garden Terrace Two Double Beds (Resort Access to Now Garden & Now Larimar)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Preferred Club Junior Suite Pool View 1 King Bed (Resort Access to Now Garden & Now Larimar)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Partial Ocean View Two Double Beds (Resort Access to Now Garden & Now Larimar)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Preferred Club Junior Suite Tropical View 2 Double Beds (Resort Access to Now Garden & Now Larimar)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive ratings based on 34 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5

Security aggression

Pros: Generally the hotel staff is very friendly and engaging.
Cons: Improvement of the local content in the food and activities of the hotel. Improve system of identification of hotel guests.
Just be careful returning from the beach to the property, the security may selectively try to stop you if they do not think that you fit the profile of a hotel guest. The hotel needs a better system of identifying guests in order to avoid misperceptions about the hotel and unnecessary aggressive behavior from the security detail.

Posted by on Jul 28, 2018

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Comment from Hotel Management

Jul 31, 2018 by Hotel Manager

Dear guest, Thank you for preferring Secrets Royal Beach Punta Cana as your travel destination and taking the time to let us know about your experience. We are glad to know that you enjoyed your stay, even though, some other aspects disturbed you from having a completely satisfaction. Our staff is one of the main priorities, since, they are the ones who will also mark your stay. Which is why we want to thank you for highlighting them. We will definitely address all your feedbacks to the right departments, since, they are the ones who makes us better. Hope you can all give a second chance to turn your experience around. Best regards, Katherine Peralta, Social Media Manager

2 out of 5

It's no "Secret" there is nothing "Royal" Here

*The staff were unfriendly. *Drinks were watered down and served in small paper cups or in old dirty plastic cups (if available) *Room smelled like mildew *Seaweed everywhere, so if you are expecting clear ocean water research and ensure there is no seaweed at that time. *Constantly interrupted on the beach by people selling random things (cigars, jewlery, drugs, etc.) unpleasant to say the least. *The food was just "ok" *Service was Subpar, at best.

Posted by on Jul 24, 2018

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Comment from Hotel Management

Jul 31, 2018 by Hotel Manager

Dear guest, Thank you for preferring Secrets Royal Beach Punta Cana as your travel destination and taking the time to let us know about your experience, even though, some aspects disturbed you from having a completely satisfaction. Our staff is one of the main priorities, since, they are the ones who will also mark your stay. Which is why we find it rare they were as friendly as they always are. We apologies if food servers and room did not fulfill your expectations. We will definitely address all your feedbacks to the right departments, since, they are the ones who makes us better. Must add seaweed theme, we know beach is one of the main reason you visit a Caribbean hotel, as you may know it is part of our mother nature and we try to clean our shores for you to enjoy some beach time. Hope you can all give a second chance to turn your experience around. Best regards, Katherine Peralta, Social Media Manager

5 out of 5

The only thing I would change is the beach

The beach had lots of seaweed! Spent most days in the pool. Enjoyed the atv ride and most of all the kids. Took snacks for them and passsd them out. It was a amazing experience. Canceled the horse back ride due to the horses looking so sick. Unfortunately they didn’t give us our money back so spent $100 for nothing. Locals are so nice and I’m so glad I went away from the resort to do some shopping.

Posted by , from cincinatti ohio on Jul 9, 2018

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Comment from Hotel Management

Jul 31, 2018 by Hotel Manager

Dear Latasha, Thank you for preferring Secrets Royal Beach Punta Cana as your travel destination and taking the time to let us know about your fantastic experience. We are glad to know that you enjoyed the attention of our staff, making sure your kids were happy and enjoying hotel activities. Must add seaweed theme, we know beach is one of the main reason you visit a Caribbean hotel, as you may know it is part of our mother nature and we try to clean our shores for you to enjoy some beach time. We thank you for understanding us. We cannot wait to welcome you and your family for another excellent experience. Best regards, Katherine Peralta, Social Media Manager

5 out of 5
My first trip to Punta Cana was amazing !!!! Service was incredible , I was actually sad to leave because of how nice everyone was, and also made some friends who worked there ! I will definitely recommend Secrets to friends and family if they ever plan a vacation!!

Posted by , from new jersey on May 24, 2018

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Comment from Hotel Management

Jun 1, 2018 by Hotel Manager

Hi Danielle, Thank you very much for sharing all your wonderful experience at our hotel Now Larimar and especially since is your first time in Punta Cana. For us it is an honor to read you had an excellent experience. Kind regards, Katherine Peralta Social Media Manager

5 out of 5
Fantastic stay. Entertainment team (all) were excellent. Bar staff were amazing. Variety of reataurants and quality were top notch. The UV start were annoying and could do without sales promotions while im on vacation. The romantic seaside dinner i paid for was moved, due to high wind, to an area alongside another restaurant. It was very disappointing. 2 other couples entered the area because it was not roped off or secluded. There was a guy with a white t shirt and his hat on backwards. Hardly romantic yet i has to pay full price. Better back up plan next time. Overall, we has a fantastic time and will be back.

Posted by , from Secrets Royal Beach Punta Cana on May 6, 2018

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Comment from Hotel Management

May 7, 2018 by Hotel Manager

Dear Lewis, thank you for preferring Secrets Royal Beach Punta Cana. We are delighted to know you had a wonderful stay with us and that you loved our fantastic entertainment, friendly and helpful staff, thematic restaurants and all our facilities and services in general. On the other hands, we will share your observations with the departments involved in order to provide you an excellent vacation next time. Best regards,

4 out of 5

Generally good

Excl staff, service...good food, fair entertainment...decent beach...problem with internet however

Posted by on Apr 8, 2018

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Comment from Hotel Management

Apr 9, 2018 by Hotel Manager

Dear Guest, Thank you for choosing our hotel for your holidays. We appreciate your remarks about the food, entertainment and excellent service. Thank you also for including the opportunity for improvement you found. Best regards,

5 out of 5

Good people, good service, good time!

Punta Cana Secrets Royal Beach All-inclusive resort was an amazing place for our honeymoon!! The staff were very accommodating and friendly, especially Marcelo, Leo, and Israel. We were treated very well by all staff and had a memorable experience. We would recommend this resort to all people and hope to come back in the future!

Posted by , from Iowa on Feb 28, 2018

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Comment from Hotel Management

Feb 28, 2018 by Hotel Manager

Dear Ashley, Thank you for preferring Secrets Royal Beach Punta Cana. It pleases us to read your wonderful feedback with respect to your experience with us and realizing you enjoyed our friendly and helpful staff. We appreciated you chose our resort to celebrate your honeymoon. We would be honored to welcome you again in a near future. Best regards,

5 out of 5

Nice hotel, great pools, great staff.

Pros: Staff very friendly. Very clean. Good food at buffet and many choices for dinner on site. We enjoyed the lobster dinner and private dinners.
Cons: For the money it would be hard to get a better value. For ladies, I would like to see more restrooms by the pool. 4-5 people in line for 1 toilet.
Location: There were many excursions right off the beach area. I would not recommend the "Mall" trip.(I would take a cab to the local mall)
We had a very positive experience. Our room was very clean, and the "turn down" service was lovely. On the night we reserved a table on the beach for the "romantic dinner", our bed was decorated with rose petals, and a path of petals led out to our balcony where the private hot tub was filled with bubbles and decorated with a rose petal heart! The grounds were well groomed and the paths and pools were spotless. There were plenty of lounge chairs on a large beach area. We enjoyed the palm trees on the beach for shade when we wanted to be out of the sun. The swim area was kept clean and neat. We enjoyed the free use of sail boats and kayaks right on the beach. We went sailing every day. We wish there were more lounge chairs available around the pool. It seemed that many seats were "reserved with towels" but we never saw anyone using them. The entertainment staff was awesome. They did a great job of getting people involved with their activities. The "Foam Party" at the pool was a riot! We enjoyed the shows, esp the "Tribute Show" nd the dancing at the disco at night.

Posted by , from IA on Jan 12, 2018

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Comment from Hotel Management

Jan 17, 2018 by Hotel Manager

Dear Sam and Andrea. Thanks for sharing with us how ¨excelente¨ your vacation at Secrets Royal Punta Cana was. We are glad that our staff, cleanliness, food, service, details, entertainment, and the variety of food fulfilled your expectations. On the other hands thanks for the suggestion about the restrooms, I noticed your comment and, I will make the correct follow- up. Best regard.

4 out of 5

New Year's Punta cana

Fun trip, resort was nice , staff was great. Only drawback was the quality of food (but what do you expect at an all inclusive)

Posted by , from TX on Jan 2, 2018

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Comment from Hotel Management

Jan 3, 2018 by Hotel Manager

Dear Dale. Thanks for choosing us. It is a pleasure to know that our staff, property and your trip fulfilled your expectations. We are sorry that our food was not for your liking. We hope to see you soon.

5 out of 5

Excellente!!! :)))

Pros: Staff, food, beach, room
Cons: Warmer water in the pool.
Location: Now Lorimar hotel
Had a great time at the Secrets and Now Lorimar. The staff at both hotels made the trip "Excellente", as they say in DR. "Lil Man" (Guillermo) from the dance team and "50 Cent" (Nathaniel) from Lorimar entertainment staff made our trip extra memorable. Also loves the whole Secrets entertainment crew and evening shows were so funny with Spagetti and (Pigitty, don't know his name). Now about the resort itself I can say it was good. I would give it 4 stars out of 5. Loved the fact that you don't need reservations for any restaurant. Just walk in and be seated. For food overall was good. Not great, but good, 4+ stars. The water in the pool was a little on the colder side. The lounge chairs in good spots needed to be reserved early, so are the floats for the pool. Beach towels were a little worn out but thick and long, which was good. Drinks were good and tasty. Served pretty fast. Beach was very good and clean and ocean water was not clear but very warm. Overall had a great time, thanks to the wonderful staff working at the hotel. Everyone, including the waiters, bartenders, bellboys, cleaning, front desk, dance crew and entertaiment work very hard and always have a positive attitutude and a smile on their face to make your vacation EXCELLENTE!

Posted by , from New York on Dec 4, 2017

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Comment from Hotel Management

Dec 8, 2017 by Hotel Manager

Dear Anna. Thank you for visiting Secrets Royal Beach for your holidays. We feel pleased to read you had a great time and enjoyed both facilities: our property and sister hotel facilities as well. We invite you to return for another memorable stay. Best regards,

About the Secrets Royal Beach Punta Cana - Adults Only - All Inclusive

Location Av. Alemania s/n, El Cortecito, Punta Cana, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • Meals, snacks, and beverages included

Not included

  • Spa/beauty facilities and services

Property Features

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Secrets Royal Beach Punta Cana - Adults Only - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 6 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A casino, a nightclub, and a fitness center are also featured at the luxury Secrets Royal Beach Punta Cana - Adults Only - All Inclusive. Free self parking is available.

  • 464 guestrooms or units
  • 3 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • 8 conference rooms
  • Built in 2009
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (18.9 km / 11.7 mi)
  • Parking: Free self parking

Room Amenities

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive offers 464 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

La Riviera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Seaside Grill - This restaurant specializes in American cuisine and serves dinner only.

Oceana - This restaurant specializes in seafood and serves dinner only.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Rowing or canoeing on site
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing on site

Spa Services

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Minimum guest age is
  • Caters to adults only

Hotel Names

  • Secrets Royal Adults Only All Inclusive
  • Secrets Royal Beach Punta Cana Adults Only All Inclusive
  • Secrets Royal Beach Punta Cana Adults All Inclusive
  • Secrets Royal Adults All Inclusive
  • Secrets Royal Beach Punta Cana Adults
  • Secrets Royal Adults

You should know

  • Pool access available from 8 AM to 6 PM.
  • Children 18 years old and younger aren't allowed from January to December.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.


This offer is valid for 1 evening only per stay. Participating resorts: Breathless Punta Cana Resort & Spa, Dreams Punta Cana Resort & Spa, Dreams Palm Beach Punta Cana, Dreams La Romana Resort & Spa, Dreams Dominicus La Romana, Now Garden, Now Onyx, Now Larimar Punta Cana, Sunscape Bávaro Beach, or Sunscape Dominican Beach. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.