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At this Punta Cana hotel, you'll be within half a mile (1 km) of Juanillo Beach and 6 miles (10 km) of Punta Cana Beach. Punta Espada Golf Course and Scape Park at Cap Cana are also within 6 miles (10 km).
Renovated in 2018
This luxury hotel features a private beach, a full-service spa, and 5 restaurants. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy the 5 outdoor pools and free perks like full breakfast and valet parking.
Jetted tubs, free WiFi
The 165 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include free minibar items, furnished balconies or patios, and flat-screen TVs with cable channels.
Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts ratings based on 21 Verified Reviews
Guest reviews for Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
May 20, 2019 by Social Media Moderator
Many thanks for taking the time to leave your rate following your recent stay with us at Sanctuary Cap Cana. We are delighted that you’ve enjoyed all the details we take pride in offering our guests. We regret any inconvenience with your room freshness. We will share your comments with our management so we can improve our services. We look forward to have the pleasure of having you back home in the near future.
Apr 6, 2019 by Melary Santana Social Media Moderator
Thank you so much for visiting our property. We are more than glad to know that our services, staff and property fulfilled your expectations. We will share your gracious comments with our Team in order to keep the motivation. We look forward to hear from you.
Mar 26, 2019 by Social Media Moderator
Dear Anonymous, Taiguey! On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Dominican Caribbean. We are more than glad to know that our staff services fulfilled your expectations. Your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. Thank you so much for recommending our services for an unforgettable experience. Our team looks forward to having you back in a not too distant future. Kind regards, Melary Santana Social Media Moderator
Apr 1, 2019 by Social Media Moderator
Thank you for taking the time to share your rating.
Feb 28, 2019 by Management
Thank you for taking the time for sharing this review. We are very glad to know your motivating comments about our services, facilities and gastronomy. We will congratulate your butler for being part of your memorable holiday. We are looking forward to welcome you back,
Apr 1, 2019 by Social Media Moderator
Thank you for taking the time to share your rating.
Feb 1, 2019 by Management
Thank you for taking the time to share your feedback and for your loyalty when choosing our hotel for your holidays. We are very glad to know you were pleased with the hotel overall. Likewise, we extend our apologies for all and any inconveniences. We will investigate your report about our beach snack bar as we have never received a complain about our staff in that area. We have shared your entire feedback with our Management team so they can evaluate our performance and improve in those areas where we were not at the highest of your expectations. We look forward to hosting your stay once again and continuing to meet your expectations. We remain at your service,
Jan 15, 2019 by Management
Thank you for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations.
Nov 6, 2018 by Management
Thank you for your feedback. We hope to welcome you back in the future.
Oct 30, 2018 by Management
Thank you for your review, we are looking forward to welcome you back.
About the Sanctuary Cap Cana Adults Only by Playa Hotel & ResortsLocation Blvd Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia 23302
- Access to onsite clubs included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Fitness facilities included
- Volleyball included
- Laundry/dry cleaning services not included
- All available beverages included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Language classes/lessons included
- Bartending classes/lessons included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- All food and beverages included
- Minibar (all beverages included)
- All onsite activities, and facilities and equipment included
- Onsite live performances included
- All non-motorized water sports included
- Theme parties included
- All land activities, and recreational facilities and equipment included
Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. WiFi is free in public spaces. This Colonial hotel also offers a 24-hour fitness center, a spa tub, and a steam room. Free self parking and valet parking are available. A complete renovation of Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts was completed in September 2018. Smoking is allowed in designated areas at this 5-star Punta Cana hotel.
- 165 guestrooms or units
- 3 levels
- 5 dining venues
- 5 bars or lounges
- 3466 sq ft of conference space
- Built in 2007
- Full breakfast (free)
- Bar by the pool
- Swim-up bar
- Coffee shop
- Terrace on the roof
- Cabanas on the beach (surcharge)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Cabanas by the pool (free)
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Convenience store
- Gift shop
- Beauty salon
- Onsite shopping
- Smoking in designated areas
- Water dispenser
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
- Parking: Free valet parking and self parking
Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts offers 165 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
- Private balcony or patio (furnished)
- Sitting area
- Pillowtop beds
- Jetted tub
- Stocked minibar (free)
- In-room dining (24 hours)
- Flat-screen television
- Cable channels
- Coffee maker
- Egyptian cotton linens
- Down blanket
- Separate shower and tub
- Rainfall showerhead
- Rollaway beds (free)
- Housekeeping (daily)
- Nightly turndown service
- Massage in room (surcharge)
- Hair dryer
- Designer toiletries
- Iron and ironing board
- Blackout drapes
- Sound-insulated rooms
- Air conditioning
- Ceiling fan
- Ensuite bathroom
Food & Drink
Guests are served free full breakfast daily from 7:00 AM to 11:00 AM.
Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.
5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling nearby
- Parasailing nearby
- Fitness classes on site
- Surfing/boogie boarding nearby
- Volleyball on site
- Beach volleyball on site
- Kayaking nearby
- Sailing nearby
- Windsurfing nearby
- Scuba diving nearby
- Yoga classes/instruction on site
Sanctuary Spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 14
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Sports massage
- Detoxification wrap
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Minimum check-in age is 18
- Check-out by noon
Children and extra beds
- Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
- Free rollaway/extra beds!
- Cribs (infant beds) are not available.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No cribs (infant beds) available
- 24-hour check-in
- Minimum guest age is 18
- Caters to adults only
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Pool access available from 6 AM to 7 PM.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- This is an adults-only property and guests under 18 years old aren't allowed.
- Registered guests are the only ones allowed to be in guestrooms.
Honeymoon and Anniversary Celebration Offer
Book a stay in any room or rate category for a honeymoon or anniversary celebration, and receive a complimentary door banner, strawberry and chocolate amenity upon arrival, 1 bottle of sparkling wine delivered to room, 1 special turndown service, 15% discount on spa treatments, and 1 breakfast in bed (must be reserved in advance with concierge).
Must book a stay within 3 months of wedding or anniversary date to receive benefits. Full details provided at check-in. Guests must present their official wedding/civil partnership certificate at check-in; date of travel cannot exceed 3 months from marriage or anniversary date. If official marriage certificate is not presented at check-in, the hotel reserves the right to amend the room rate. 15% discount on spa treatments cannot be applied to spa special packages or combined with any other spa promotion or offers. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Spa appointment may be required. Offer subject to availability. Amenities subject to change without notice. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.