- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Good: Excellent facilities. The resort is relatively new so the rooms and premises are in excellent condition. The restaurants are conveniently located near each other and it has several pools with bars. We reserved the Jr Suite Swim Up room, which we highly recommend as you have a semi-private section of a pool just outside your balcony. Our room service was excellent. Maribel kept our room clean and our refrigerator full of beverages. A 70/80's show was very good, but entertainment was limited as discussed below. The Bad: The resort needs more entertainment and liveliness. Bar music is all the same and very low. "Elevator" music in the lobby is boring and not what you would expect from a fun Caribbean vacation site. It felt like any other hotel in the states! Other sites in Punta Cana have live Latin bands in their lobby, which provides a fun and entertaining environment; a good start for your vacation. Not here! We requested music to the bartenders, which said that management controlled it. This complaint has been brought up by other visitors but management has not changed it. This is a deal breaker for us for our next trip. Also, shopping options are limited to one store.