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4.4 out of 5

"Beautiful Resort and amazing employees! Would go back! " More

By a verified traveler on Tue 21 Aug 2018

Hotel Description

5-star beachfront property near Arena Gorda Beach

Beachfront retreat

Within 3 miles (5 km) of this property, you'll find Arena Gorda Beach and Hard Rock Golf Club at Cana Bay. Iberostar Golf Course and Cortecito Beach are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a casino, a full-service spa, and a nightclub. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. There's fun for all ages with a lazy river and a free kid's club, and supervised childcare is an added bonus.

Spa tubs, free WiFi

The 517 individually decorated guestrooms offer free WiFi and room service. Other amenities include private spa tubs, free minibar items, and flat-screen TVs with cable channels.

Mirage Club Swim Up Suite Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Swim Up Suite Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mirage Club One Bedroom Suite With Jacuzzi - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mirage Club Ocean View Suite with Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family One Bedroom Suite with Outdoor Jacuzzi - Minimum 4 People

Bed Count 1 King Bed Maximum Occupancy 6 Max

Sky View Suite Roof Top with Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Majestic Mirage Punta Cana - All Inclusive ratings based on 86 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Mirage Punta Cana - All Inclusive

Everyone (70) Couples (8) Family (6) Other (1)
4 out of 5

Posted by on May 21, 2019

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Comment from Hotel Management

May 22, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

5 out of 5
great service, rachelle our butler was great! had a great time and it was very nice. we were very happy with this place.

Posted by , from michigan on May 18, 2019

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Comment from Hotel Management

May 18, 2019 by Customer Care

Dear tim, Dear Valued Guest, We are so grateful that you took the time to write about your recent experience at our resort. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic and that you appreciated the kind attention from your butler Rochelle in particular. We hope to see you many more times for even more excellent vacation experiences. Warm regards, Valeri Rustan Customer Care Majestic Resorts

3 out of 5
The overall property was clean and well kept. Some of the pools could you a good scrub. There were a lot of missing tiles and some mildew buy nothing disgusting. It was odd that there was no music playing at the swim up bars. When asked where the music was, our bartender told us the power was out. And it was out 3 days after... The rooms were older but very roomy. You could tell the floors in our rooms never got swept and we saw a bug. The bed was comfortable but the pillows smelled like b.o. The bed was made with flat sheets (not fitted) which was odd. There where many times when i woke up and the mattress was exposed. Most of the staff seemed annoyed to be at work and were not helpfully The food was eatable, but nothing we found that was particularly tasty. We enjoyed the French restaurant. The buffets were plentiful but food was dry, cold, and bland. The beach was clean but very crowded. If you didn’t claim a spot early in the morning you wouldn’t get one. There were barely any staff available to get drinks for you while laying out. No one would approach you and ask you if you needed anything unless you were flashing dollar bills. Overall our experience was just ok. I don’t think it was worth the money, or the 4.5 stars you’ve rated it. Pick somewhere else.

Posted by on May 17, 2019

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Comment from Hotel Management

May 18, 2019 by Customer Care

Dear Ziggy, Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to know that your experience did not turn out to be thoroughly satisfactory. On behalf of all of us here at Majestic, we apologize for any inconvenience you experienced during your stay, and we promise to review and analyze all your comments in order to improve. We believe that the only way to achieve the constant improvement, guest satisfaction and quality service that we strive for is by listening carefully to the criticism, comments, and suggestions of our guests. Once again, we are very sorry if we failed to meet your expectations. However, I sincerely hope that you will provide us with an opportunity to redeem ourselves, and prove to you that this experience does not correspond to our service standards. Sincerely, Valeri Rustan Customer Care Majestic Resorts

5 out of 5
We had an amazing room that was very big and beautiful

Posted by on May 11, 2019

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Comment from Hotel Management

May 11, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Mirage. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

5 out of 5
We had a butler assigned to us who was very helpful with anything we needed. What could be improved are the massage/facial table. Not very comfortable.

Posted by on May 3, 2019

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Comment from Hotel Management

May 4, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciated our beautiful grounds and facilities. We are so glad to know that our staff provided an excellent service. We believe that the only way to achieve the constant improvement, guest satisfaction and quality service that we strive for is by listening carefully to the criticism, comments and suggestions of our guests. All your comments will be carefully analyzed to take the appropriate corrective actions in each case and we appreciate this opportunity you have given us to improve, especially in the areas of Spa. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

5 out of 5
Absolutely incredible!! My wife and I had an amazing time. The staff was incredible. Anthony (Tony Montana) At the top bar in the main lobby is an extremely cool and respectful gentleman. I am looking forward to conversing with him again!! Also, Fania and Felix in the bar at the end of the pool near the beach are definitely two people that you are going to want to get to know. Extremely friendly and readily available for you with a smile and lots of laughs!! One more mention of a great man that I spoke with would have to be Amaury, he works in the buffet near the lobby and was also a great man to meet!! Totally professional always smiling and always ready to laugh and make you feel at home!! And one last gentleman that I would love to mention would have to be Ramone!! What can I say, Ramone came through for me many times to help make this trip a very memorable and romantic time for my wife and I and he will definitely be my go to guy on our next adventure!! Oh, and yes the property. The property was very clean very spacious and very beautiful!! I can not wait to make many more trips to majestic mirage!!

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 25, 2019 by Customer care

Dear Valued Guest, We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. Thank you so much for sharing with us and future travelers your first impressions about our property and wonderful memories of this stay. It is for all of us such an honor and joy to read that this has been one of your most favorite stays. Our commitment is to make each stay superb, and we hope you have many more outstanding vacation experiences at our Majestic properties. We hope to welcome you back soon for another memorable vacation we trust you will cherish forever. Sincerely, Claris espinal Customer care Majestic Resorts

5 out of 5
Nelson our butler was so very helpful, he needs a raise. Staff was very pleasant and always asking how they could help. clean. Japanese cook could use a real Japanese cooking lesson. Will return and tell our friends to stay here.

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciated our beautiful grounds. We are so glad to know that our staff provided an excellent service, specially from your butler Nelson. Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. We appreciate you taking the time to share your thoughts with us. We all look forward to your next visit to Majestic Mirage. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

5 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Mirage. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

4 out of 5
The beach is amazing, but they wont let you swim in the ocean or the pools after 6:00 pm.

Posted by , from Oklahoma, us on Apr 9, 2019

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Comment from Hotel Management

Apr 10, 2019 by Customer Care

Dear Jeremy, Thank you for taking the time to share your rating regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciated our beautiful beach. Please be ensured that we take your comment seriously and we will immediately address the points mentioned by you within our team to improve our service. We all look forward to your next visit to Majestic Elegance. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts.

5 out of 5
Staff is amazing. Grounds are beautiful and well kept.

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 2, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Best Regards, Ada Luz De la Cruz Customer Care Majestic Resorts.

About the Majestic Mirage Punta Cana - All Inclusive

Location Bavaro, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Access to 18-hole golf course
  • Golf open for guests ages 12 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Language
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Windsurfing equipment
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Golf - minimum age restriction 12
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Golf included
  • Offsite tours not included
  • Golf - number of holes 18
  • Golf - green fees included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing equipment not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Snorkeling gear not included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • All food and beverages included
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included

Property Features

Majestic Mirage Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Majestic Mirage Punta Cana - All Inclusive you can cool off in one of the 13 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 15 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Self parking is free. Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 517 guestrooms or units
  • 8 dining venues
  • 4 swim-up bars
  • 15 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 13
  • Children's pool
  • Lazy river
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Majestic Mirage Punta Cana - All Inclusive offers 517 air-conditioned accommodations, which are accessible via exterior corridors and feature private spa tubs and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

  • Private hot tub
  • Private balcony or patio
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to noon.

Majestic Mirage Punta Cana - All Inclusive has 8 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

Majestic Spa has 17 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 17
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets and service animals are not allowed at Majestic Mirage Punta Cana - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Promotions

Unlimited Green Fees

Book a minimum 5-night stay in any room or rate category, for travel anytime, and receive free unlimited rounds of golf at the Punta Blanca Golf Course located 5 minutes from the hotel. Included: pick up and drop of at the lobby of hotel and driving range and balls.


The Punta Blanca Golf course was designed by Nick Price. Golf cart is mandatory and is not included (approximately USD 45 per person). Green fees must be booked on individual basis, and are not applicable to groups for tournaments or scrambles. Green fees are not transferable between guests, minimum 5-night stay required per adult to qualify. Full details at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.