Ratings based on 162 Guest Reviews

Hear it directly from our travelers
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
Recommended
for Everyone
by A traveler from brooksville, ky

First trip

Posted Jun 18, 2017
My husband and I visited Punta Cana for our honeymoon 6/12/17-6/17/17 and stayed at the majestic colonial. There is not one bad thing that we can say about this place! ALL of the employees were very friendly and they all work so very hard day in and day out. The hotel is a little aged, but still very nice! Our room stayed cool during our visit. If you don't have children with you, I definitely feel that it is worth the money to stay in the colonial club. The entertainment staff is very talented and put on a great show every night during our stay. It was interesting to learn about the employees! The language barrier was a little difficult for us at first but we learned how to communicate with them! I would recommend Majestic Colonial to any and everyone! We are already planning a trip back with our family next year!
Comment from Hotel Management
Jun 20, 2017 by Customer Care, Hotel Management
Dear allison, On behalf of all the staff here at Majestic Colonial, I would like to thank you for having chosen us for your stay in Punta Cana. We greatly appreciate your compliments towards our staff, our Club and our amazing entertainment. We will be here, waiting for your next holiday in Majestic Colonial to, once again, make your vacation the very best. With warm regards, Melina Vásquez Customer Care Majestic Resorts
5 out of 5
Recommended
for Couples
by A traveler from PA

Paradise Found

Posted Jun 18, 2017
Pros: Distance to the water, the pools, conveniences and friendly front of house staff.
Cons: Really not worth nitpicking about.
Location: Close to the airport. Just need a golf cart to get to the offsite market. Had a great morning at Monkeyland - just a 40 min ride up to the mountain.
The best part? Everything was even better than advertised. A special thank you to Frandy who always took great care of us!
Comment from Hotel Management
Jun 22, 2017 by Customer Care, Hotel Management
Dear David, Thank you for taking the time to share your feedback regarding your recent stay with us. Thank you for all the kind words about our resort and we are so pleased to see that you appreciated the service provided by Frandy. We will be here, waiting for your next holiday in Majestic C/E/M to, once again, make your vacation the very best. With warm regards, Melina Vásquez Customer Care Majestic Resorts
4 out of 5
Recommended
for Everyone
by A traveler

Great place to stay

Posted Jun 17, 2017
Great place to stay. The hotel staff was amazing. The pool is breathtakingly beautiful and the oceanfront is picture perfect.
Comment from Hotel Management
Jun 20, 2017 by Customer Care, Hotel Management
Dear valuable guest, We are so grateful that you took the time to write about your recent experience at our resort. We are delighted to see that you had a great time and that our beautiful pool and beach area really impressed you. Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. With warm regards, Melina Vásquez Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A traveler from rochester ny

Trip to Majestic Colonial

Posted May 28, 2017
Second time to majestic. Property is beautiful, food is great variety. Pools are amazing and staff goes above and beyond. If you are adult only I would recommend paying a bit extra for the club!
Comment from Hotel Management
May 30, 2017 by Customer Care, Hotel Management
Dear Julie, Please let me thank you personally for having chosen Majestic Colonial 2 times. It is always a profound honor when our repeat guests, such as yourself, return to beautiful Majestic Colonial for yet another wonderful stay, and it is such a joy to hear that you especially enjoyed your Colonial Club experience. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A traveler from Philadelphia

Wonderful Staff

Posted May 22, 2017
Pros: The staff really made our stay, especially since it was just two of us.They were all so friendly. I would go back to see them all again!
Cons: The nightclub needs some improvement.
Location: It was really easy to plan excursions. You could just go see someone in the lobby and they will help you with anything you need!
My cousin and I went on vacation for her 30th birthday party. We had an amazing time. We stayed in the Colonial Club section and our butler, Yonathan, was amazing. He even remembered her birthday on Saturday and brought her a small cake and some balloons. At the pool bars, we have to say that Wilson and Henry were the best bartenders. The pool at the Colonial Club is just beautiful and we loved the music playing. If you go to the bar in the downstairs lobby area, which is mostly where we would hang out after the live band finished, make sure you meet Tairon and Felix (two thumbs up)! The entertainers are really great and had us dancing in the plaza with the live band every night! This resort was not that big and we loved that because it was easy to get around and wasn't too overwhelming. If you are looking for a resort with a big nightlife/nightclub then I will just warn you that we did not think the nightclub was that much fun, which is why we hung out at the lobby bar a lot for drinks. All in all though, we had a great stay.
Comment from Hotel Management
May 24, 2017 by Customer Care, Hotel Management
Dear KK, First of all, please allow me to thank you personally for taking the time to share your feedback regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciated Henry, Wilson, Yonattan, Tairon and Felix. We are so glad to know that our staff provided an excellent service. Please be assured that we have taken note of your suggestions and comments and we have brought them to the attention of our General Manager. We hope to see you many more times for even more excellent vacation experiences. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A traveler from Kokomo, IN

Wonderful Vacation

Posted May 20, 2017
Pros: Very nice resort and staff. Beautiful beach and well maintained. Food was better than expected.
Cons: Maybe have food available at a pool restaurant and add a way to have some privacy in bathroom/both area.
Location: Took at excursion to Hoyo Azul would recommend, but mostly stayed on resort. Felt very safe everywhere
Best Vacation Ever! Very nice resort and staff was helpful. Very well maintained! Will be going back!
Comment from Hotel Management
May 21, 2017 by Customer Care, Hotel Management
Dear Lisa, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. We are delighted to see that you enjoyed our beautiful beach and that you had a good experience at our restaurants throughout the resort. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. With warm regards, Melina Vásquez Customer Care Majestic Resorts
4 out of 5
Recommended
for Everyone
by A traveler from S. Massachusetts

Posted Apr 28, 2017
Black Barbie was awesome !!!! And can't say enough about what a great time we had with Edwardo
Comment from Hotel Management
May 1, 2017 by Majestic Resorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A traveler from Tiverton, Rhode Island

Nice hotel, close to the beach, great food.

Posted Apr 23, 2017
Pros: Very clean and the food was awesome.
Cons: They kept changing the shows at night time. It would say one thing when we went to breakfast and then at dinner time it would say something else.
Location: We did not do any extras. We went to relax and get some sunshine.
We had a great time. We went with family members. This was our second time at the hotel. Had a great time at the Foam Party!
Comment from Hotel Management
Apr 26, 2017 by Majestic Resorts, Hotel Management
Thanks for staying with us. We appreciate your feedback! We’ll work hard to fix the issue you experienced. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A traveler from USA

Family centered resort on the beach

Posted Apr 21, 2017
Pros: Everything.
Location: The resort is located on the beach. Several excursions are offered.
The Majestic Colonial Resort was the perfect place for a 3 generation family vacation. The grounds were beautiful and well cared for. The rooms were nice sized, clean and comfortable. The service was exceptional. The restaurants had a large variety of foods. Our taste buds were in food heaven. We looked forward to trying the new dishes that were offered. The staff was friendly and professional. A big shout out to Doris, Alex and Minnie Me for adding extra fun to our time at the resort. We looked forward to seeing them each day. Their energy and friendliness were fun to be around. They are an important part of the staff. We recommend this resort and will definitely return.
Comment from Hotel Management
Apr 26, 2017 by Majestic Resorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A traveler from New york

Very nice hotel true to the online description!!!

Posted Apr 18, 2017
I recently spent 5 days with my husband and son! The location is perfect and the hotel is clean! Very efficient staff friendly and helpful! The beach and swimming pool are very nice! Easy when you have young children! Good food selection and restaurants! They also have a private area for people with no kids! The only thing for me was the bedding situation! The beds might need an upgrade!
Comment from Hotel Management
Apr 20, 2017 by Majestic Resorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!