Ratings based on 3,796 Guest Reviews

Hear it directly from our travelers
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
Recommended
for Everyone
by A traveler from Linden, Michigan

Vacation in Paradise

Posted Aug 10, 2017
My wife and I just vacationed here and had an amazing time! The facilities are clean and beautiful. The staff friendly and helpful. We especially want to thank Carlos at the Lobby bar and Vickianna for making our stay special!
Comment from Hotel Management
Aug 12, 2017 by Customer Care, Hotel Management
Dear Brian, We really appreciate that you have taken the time to share your experience. We are absolutely thrilled to see that Carlos and Vickianna were able to provide you with quality services and attentions and that he helped make your stay special. Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon. With warm regards,Melina Vásquez Customer Care Majestic Resorts
4 out of 5
Recommended
for Everyone
by A traveler from Buffalo NY

Not to small, not too big, perfect!

Posted Jul 24, 2017
Everything is in walking distance. A lot of food choices, however if your trip is 8 days, the food gets boring after a while. Lost water for about 12 hours but the staff corrected that as soon as they could. English is spoken with many of the staff. Beautiful resort!
Comment from Hotel Management
Jul 27, 2017 by Customer Care, Hotel Management
Dear Tammy, We are so grateful that you took the time to write about your recent experience at our resort. We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that we have taken note of all your suggestions and comments regarding the food selection and maintenance service. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
3 out of 5
by A traveler

punta cana

Posted Jul 20, 2017 on Expedia
Pros: Great pool, very friendly staff
Cons: room was not clean or ready upon arrival still were moving people out they had put in for 1 night. beach water was a real disappointment lots sea weed
Great pool and staff, rooms need updated, food okay, nice beach but water full of sea weed and too much boat traffic
Comment from Hotel Management
Jul 21, 2017 by Customer Care, Hotel Management
Dear Valued Guest, We really appreciate that you have taken the time to share your experience with us. It is a pleasure to know that you enjoyed our beautiful pool. We are pleased to confirm that renovations plans have been set for the Majestic Colonial from August 26th through November 26th of this year. During this time, the resort will be closed. We look forward to bringing you a new and improved Majestic Colonial in the fall of 2017. We would love the opportunity of welcoming you back. Rest assured that we will do everything in our power to make your next stay fantastic. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A traveler from new york

nice resort.

Posted Jul 19, 2017
Pros: every thing.
Location: the resort was good for us no need to go out.
great time great food.great staff.nice big pool.good shopping.
Comment from Hotel Management
Jul 21, 2017 by Customer Care, Hotel Management
Dear neil, Thank you for taking the time to share your feedback regarding your recent stay with us. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. We hope to welcome you back soon for another memorable vacation we hope you will cherish forever. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
4 out of 5
Recommended
for Everyone
by A traveler

Posted Jul 19, 2017 on Expedia
Cons: The rooms are dated and need rehabbing. Rooms could be cleaner.
Staff is excellent. Food is good. Service is good. Rooms are dated and need to be rehabbed. Excursions are hit or miss. I recommend the buggy excursion and would not do the Soana tour.
Comment from Hotel Management
Jul 19, 2017 by Customer Care, Hotel Management
Dear Valued Guest, We really appreciate that you have taken the time to share your experience with us. It is a pleasure to know that you enjoyed our resort and that you appreciated your time with us. We are so glad to know that our staff provided an excellent service. We greatly appreciate your suggestions and thoughts about updates and improvements that can be made, and we assure you that we have shared them with Senior Management for review. We are pleased to confirm that renovations plans have been set for the Majestic Colonial from August 26th through November 26th of this year. During this time, the resort will be closed. We look forward to bringing you a new and improved Majestic Colonial in the fall of 2017. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
4 out of 5
Recommended
for Everyone
by A traveler

Posted Jul 19, 2017 on Expedia
The girls from the daycare hello kitty and candy were excellent best daycare ever we loved it 🤗🤗🤗🤗
Comment from Hotel Management
Jul 19, 2017 by Customer Care, Hotel Management
Dear Valued Guest, We are so grateful that you took the time to write about your recent experience at our resort. Thank you very much for your kind comments on Hello Kitty and Candy's services. It is very important to us that every guest receives this star treatment from our staff. We all look forward to your next visit to Majestic Colonial. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A traveler from New Jersey

Amazing

Posted Jul 18, 2017 on Expedia
I love this resort. So beautiful and everyone is so friendly! The pool water and even beach is always super warm which is amazing and our butler Yeferson was the best. COCA-COLA, one of the entertainers, made our stay much more enjoyable because he is so funny and welcoming to everyone. There is so much to do at the resort like windsurfing, catamaran, snorkeling, parasailing, and some are already included which is great. Everyone talks to everyone which is a plus. When I go back to punta cana I will definitely be staying at this resort again.
Comment from Hotel Management
Jul 27, 2017 by Customer Care, Hotel Management
Dear Isabella, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. It is a pleasure to know that you enjoyed our resort and that you appreciated our amazing staff, especially Yeferson and Coca Cola. We are so glad to know that they provided an excellent service. We hope to see you many more times for even more excellent vacation experiences. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A traveler from Raleigh, NC

BEST FIND EVER

Posted Jul 18, 2017 on Expedia
Pros: Amenities such as the spa (amazingggg massage), great food, easy to walk to everything, awesome staff, gorgeous beach
Location: We're adventures types but we didn't leave the resort. However, vendors/companies were at the hotel every day so it was easy to arrange excursions.
This was our first experience at an all-inclusive resort. We've been on cruises and had a lot of fun, but the add ons get very expensive very quickly, so we thought we'd try out an all inclusive for our anniversary. We were a little naive and didn't bring cash (US$20 per person to enter DR) because "tips are included" but we found out they're still kind of expected. Regardless, the staff was absolutely incredible. Yes, the dichotomy of the luxurious resorts across the street from the broken down homes is there, but the resorts themselves are like a private island. We opted for the more expensive "adults-only" upgrade of the Colonial Club, and it was so worth it. We had an amazing "butler" Nilo who made our stay amazing and personalized. We hadn't let the hotel know it was our anniversary (we didn't see a spot during booking to do so) so when we told him he went out of his way to set us up with an amazing anniversary surprise in our room. Speaking of our room, it was GORGEOUS, bigger than our apartment I swear. The entire grounds and facilities were immaculate and beautiful. The beach was everything you'd want, the food was delicious, the drinks plentiful, the staff engaging and fun, and everything was even better than we expected. I want to make this a yearly tradition.
Comment from Hotel Management
Aug 3, 2017 by Customer Care, Hotel Management
Dear Matisse, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. We are so happy to know that we exceeded your expectation and that we were able to make your anniversary vacation a memorable experience. We are grateful for all your praises toward our teams and we are so happy to know that you appreciated Nilo during your stay We will be here, waiting for your next holiday in Majestic Colonial to, once again, make your vacation the very best. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A traveler from Florida

Posted Jul 18, 2017 on Expedia
Beautiful hotel with a nice beach and pools and great food. Very clean and good service. I would recommend this hotel to anybody.
Comment from Hotel Management
Jul 19, 2017 by Customer Care, Hotel Management
Dear John, Thank you for taking the time to share your feedback regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciated the service provided by our teams. We sincerely hope you join us for another relaxing getaway soon. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A traveler from New York

Beautiful view of the ocean,perfect for beach weds

Posted Jul 17, 2017 on Expedia
Staff was great, Adult VIP side was great had your own personal butler and lounge with certain perks the family side didn't have . Good mix of youth and older crowd for whatever your preference is .. Highly suggest Freddy Baez as your butler he went above and beyond for us personally to the extent of trying to get my water damaged phone repaired outside the resort for me.
Comment from Hotel Management
Jul 19, 2017 by Customer Care, Hotel Management
Dear Aldenis, We are so grateful that you took the time to write about your recent experience at our resort. We are so happy to hear that you enjoyed the Colonial Club experience with all the extra amenities, such as the bars, VIP Lounge, private pool, etc. We are thrilled to read that you were extremely satisfied with the level of service received from Freddy. We hope to see you many more times for even more excellent vacation experiences. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts