"Absolutely loved the Reserve at the Paradisus. Many different restaurants to choose from. Private pools and beach areas for Reserve guests. Also pr ... " More
On the beach
With a stay at this Bávaro hotel, you'll be within half a mile (1 km) of Cortecito Beach and 2 miles (3 km) of Casino Avalon Princess. Arena Blanca Beach and White Sands Golf Course are also within 2 miles (3 km).
All-inclusive
This all-inclusive hotel features a private beach, a casino, and a full-service spa. Relax with free beach cabanas and sun loungers, and enjoy a drink at one of the 2 beachside bars. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Apr 27, 2022 by Guest Service Center Management
Dear Tracy, Firstly, we appreciate your preference in selecting our property for your days of enjoyment. The Reserve at Paradisus Palma Real is committed to going above and beyond guests' expectations by offering optimal service in a tropical environment surrounded by gardens and vegetation, with the highest culinary selection with activities for the whole family and many places to discover. Your rating makes us feel fulfilled as it confirms that we have achieved our goal of achieving your highest satisfaction. We look forward to welcoming you again for more memorable moments. Kind Regards, Guest Service Center Management.
Mar 10, 2020 by Guest Service Center Management
Dear StevenT, Thank you for your honest feedback. We are sorry to hear that your stay and room has not met your expectations, for which we reiterate our excuses and assure you that we will share your comments with the departments in charge to ensure the proper maintenance and care of our rooms. You can be sure that our team already took the necessary measure, in order to prevent similar impressions. Furthermore, we regret the impression you get from our team, as they're always ready to assist our guests with any issue and to turn their vacactions to a better. Furthermore, we can assure you that's not our standard. We reiterate our excuses and we sincerely hope that you will give us a new opportunity to receive you and we will offer you the unforgettable vacations that you deserve. Warm regards,
May 30, 2019 by Hotel Management Team
Good Afternoon, Dear Guest, We apologies for the inconvenience mentioned, we appreciate your feedback and will follow up immediately with our team. Please send us your email address in order to provide a detailed response regarding this issue.
May 21, 2019 by Hotel Management
Dear Guest, We appreciate your kind feedback. It pleases us to know you had a great time and enjoyed our facilities, servíces, accommodations, entertainment, spa and beach. Thanks for your suggestions regarding our gastronomy. We will take your kind comments in great consideration in order to improve our services and the culinary experience of our guests. Hopefully, we will be welcoming you again in the near future. Warm Regards, Hotel Management
Jul 27, 2018 by Hotel Management
Dear Guest, Thanks a lot for your review and for the valuable time you invested to share your experience with other travelers. It is an honor to read your feedback and realize what a pleasant stay you had while staying at The Reserve Paradisus Punta Cana. It has been a pleasure to have you as our beloved guest. Hopefully, we will be welcoming you again in the near future. Warm Regards, Hotel Management
May 20, 2018 by Hotel Management
Dear Guest, Thanks for your review and kind words regarding our property. We are glad to know you enjoyed your stay at Paradisus Punta Cana. On the other hand, I am sorry for the bad experience you had with the Travelocity insurance. We really hope to have another opportunity to welcome you at our hotel in the near future. Warm Regards, Hotel Management
Mar 3, 2018 by Quality
Thanks for staying with us. We appreciate your feedback!
Jun 18, 2017 by HM
Dear Guest, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana . I feel very happy to learn that your overall experience while under our care has been memorable and sincerely appreciate the time you have dedicated to write this review. I really thank you for also having taken the time to recognize the service provided by our staff. We will be looking forward to host your next vacation at this, your home in the Caribbean, The Reserve at Paradisus Punta Cana Resort. Kind regards, Adrián Alonso Hotel Manager
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Entertainment
Not included
The Reserve at Paradisus Punta Cana is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At The Reserve at Paradisus Punta Cana you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This Art Deco hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Punta Cana hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free valet parking
The Reserve at Paradisus Punta Cana offers 170 accommodations with private spa tubs and iPod docking stations. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and DVD players. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Cana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Vento - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Gabi Club - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
HydroGrill - This poolside restaurant specializes in barbecue and serves brunch and lunch. Open daily.
24-hour room service is available.
A private beach, 4 outdoor tennis courts, and complimentary bicycles are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
YHI Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Contactless check-out is available.
