"After the initial misunderstanding at the front desk, the rest of the stay was pleasant. It took over 1 hour to check in. The supervisor was very rude ... " More

By a verified traveler on Mon 06 Aug 2018

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Hotel Description

4-star beachfront resort with 3 outdoor pools

Beachfront retreat

Stay at this Punta Cana resort and you'll be within half a mile (1 km) of Cortecito Beach and 2 miles (3 km) of White Sands Golf Course. Aromas Museum and Los Corales Beach are also within 3 miles (5 km).

All-inclusive

This smoke-free resort features a casino, a full-service spa, and a nightclub. Enjoy a meal in one of the 8 restaurants and perks like free buffet breakfast and free self parking. Grab a drink at the swim-up bar and enjoy the 3 outdoor pools and 3 outdoor tennis courts.

Spa tubs, WiFi

Boasting private spa tubs and jetted bathtubs, the 808 guestrooms offer plasma TVs with cable channels, along with free minibar items. Balconies, living rooms, and 24-hour room service are also available.

Bungalow

Bed Count 1 King Bed Maximum Occupancy 4 Max
$178 per night

Honeymoon Suite, 1 King Bed (Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Platinum)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Super Saver

Bed Count 1 King Bed Maximum Occupancy 4 Max

Bávaro Princess All Suites Resort Spa & Casino All Inclusive ratings based on 43 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bávaro Princess All Suites Resort Spa & Casino All Inclusive

Everyone (17)
5 out of 5
My husband and I went to celebrate his birthday and our anniversary at the Bavaro Princess. We have absolutely no complaints everything was excellent with the exception of the entertainment which could have been better. The staff was super nice even remembers his birthday and our anniversary. The set up a birthday dinner surprise with cake and for our anniversary we walked into our room fully decorated - no additional cost. Very nice people in DR they go out of there way to please you and make sure you enjoy your stay. I must warn you we did upgrade to Platinum and that makes a very BIG difference. Our room was ocean front, premium brand liquor, free 20 massage for each with an upgrade to 55 minutes for only $60 charge, access to all the restaurants with no wait and we could go to the other resorts. The private beach access was priceless - bar staff would not stop coming around to us to see if we were ok or needed another drink. Wonderful vacation!!!! Highly recommend but not go expecting a 5 star resort - I would rate it 4 star. Very intimate and great for couples!!!!!! We wanted to stay another week - we made wonderful memories!!!! Thank you to all the staff!!!!!

Posted by , from Miami, FL on Sep 19, 2018

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Comment from Hotel Management

Sep 19, 2018 by princess-hotels.com

Dear Vic. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination as well as for all the compliments regarding our hotel facilities. We are looking forward to welcome you on your next Caribbean trip. Best regards, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

4 out of 5
Hotel very nice. Grounds upkeep was nice. Gift shop girls were rude and self consumed. Everyone else so accomadating. Food was either a hit or miss. But can’t please us all right. Alcohol was terrible tho. Everything watered down ugh. So I drank champagne can’t water that down lol. Overall it was an excellent experience. I would visit again.

Posted by , from Cleveland Ohio on Sep 19, 2018

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Comment from Hotel Management

Sep 19, 2018 by princess-hotels.com

Dear Sophia. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination as well as for all the compliments regarding our hotel facilities. At the same time we do apologize for any possible inconvenience you might have experience while you were staying with us. We are looking forward to welcome you on your next Caribbean trip. Best regards, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

4 out of 5
After the initial misunderstanding at the front desk, the rest of the stay was pleasant. It took over 1 hour to check in. The supervisor was very rude and there was a language barrier.

Posted by on Aug 6, 2018

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Comment from Hotel Management

Aug 6, 2018 by princess-hotels.com

Dear Guest. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination as well as for all the compliments regarding our hotel facilities. At the same time we do apologize for any possible inconvenience you might have experience while you were staying with us. We are looking forward to welcome you on your next Caribbean trip. Best regards, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

4 out of 5

Great Hotel & Suspect Island

Pros: Beach w/ Platinum Service Pool Overall, staff were very friendly and extreme pros Shows were entertaining.(poolside & nightly) Overall cleanliness
Cons: Platinum lobby staff (not beach). Golf cart staff offered coke on the grounds, not cool in a 'family' place, if I want, I'll ask thanks. Toilet fails.
Location: Onsite location great..Didn't feel safe offsite, really had to stay mindful (unrelaxed). Really, not much separating the 2 but 'feels' like there is.
OK so first time to DR. Went with friends who have a timeshare and who speak fluent Spanish..It was me, my wife and daughter. The hotel itself if terrific IHMO. It is dated, but for a tropical location it's top notch. Grounds are impeccable, filled with birds and easy to stroll. Walked often, lobby to beach, just b/c we like to walk. 7 year old never tired from walks. Tram does get busy at times, but if you don't mind waiting, one would be there. Pool is great. Does get busy on the weekends, but never a problem with getting poolside drinks. Beach experience was top notch with the Platinum package. I recommend the Platinum package if you like to drink or spend the day on the beach with amenities. Other than those 2 things, not a big benefit IMHO, but if you like those 2 things, you'll be glad you spent the extra. Restaurants=OK. Best=Hibachi. Reservations a must offered with Platinum, but here's a tip, be generously friendly and you won't need the package ;). The buffet was great and very big IMHO (I like to eat). Had themed dinners with a good dose of variation at lunch..Repeated food were things I liked, but if you didn't, food may become boring. Never got sick. Cable out for 2 of 7 days, but I enjoyed that. Internet always on. Shout outs to Jose, Pedro, WIlfred, Santana & Yesenia, Top notch staff members. Tell them the mafioso Americano sent you. Overall, would go back with lots of friends and an exit strategy if civil order broke down while there.

Posted by , from New Jersey on Aug 2, 2018

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Comment from Hotel Management

Aug 2, 2018 by princess-hotels.com

Dear Mike. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination as well as for all the compliments regarding our hotel facilities. At the same time we do apologize for any possible inconvenience you might have experience while you were staying with us. We are looking forward to welcome you on your next Caribbean trip. Best regards, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

2 out of 5

Not what expected

The hotel thinks its a 5 star, it is really a 3 star hotel, the rooms are very outdated, beds are a piece of rock, no comfort whatsoever, they give you soap to shower that its not refreshing or has any good aroma, they give you only 2 towels in a bedroom for 3, and the towels are so extreemely old and used that they are super thin. DONT COME TO THIS PLACE, INSTED OAY A BIT MORE AND GOBTO BAVARO PALACE.

Posted by , from Puerto Rico on Jul 29, 2018

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Comment from Hotel Management

Jul 30, 2018 by princess-hotels.com

Dear Arturo. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination. At the same time we do apologize for any possible inconvenience you might have experience while you were staying with us. We are looking forward to welcome you on your next Caribbean trip. Best regards, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

4 out of 5

Beautiful beach

The hotel is very nice, the staff is friendly and helpful. The food was average, the drinks not very good. The wine taste water down.

Posted by on Jun 15, 2018

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Comment from Hotel Management

Jun 15, 2018 by princess-hotels.com

Dear Daisy. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination. At the same time we do apologize for any possible inconvenience you might have experience while you were staying with us. We are looking forward to welcome you on your next Caribbean trip. Best regards, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

1 out of 5

DO NOT GO HERE.

Pros: The animals roaming around.
Cons: The bed, the shuttles need to be bigger. The front desk staff needs to accomidate its guests more properly.
Location: Shuttle, Shuttle, did I mention anything you want to do, you have to sit on a shuttle?
Looking for a relaxing vacation? Then DO NOT go to this hotel. This hotel is terrible. Everytime you want to go to the pool, ocean, or lobby, you have to wait for a shuttle to take you from your room to the destination. The bed is like a cardboard box. The staff tries to be nice but the only real motivation is CASH. Our room was not ready when we got to the hotel. After I gave him CASH, he got us into a room that was not even cleaned. The bed sheets did not smell clean at all. We slept on top of the bed. The next day they had balloons, flowers, and towels made into doves in our room. ( They realized they messed up). The food is outdoors in the lobby. (Yes, food is outdoors, at a 100 degree weather with 90 degree humiditiy). Food taste terrible. Only area to have Wi-Fi is the lobby. There is no night entertainment. I saw no pool activities. The drinks are nasty. I tried almost every drink, they all sucked. The pool was overcrowded. The ocean was all seaweed. This was on May 20, 2018. The hotel lies and says there is a 1 hour tour to show you around the place but in reality they take you to someone who is trying to sell you timeshare. Waste your whole day there. Then when we asked to transfer to a sister hotel, they said they cant transfer us. We canceled our trip second day and flew back home. Could not be happier to leave that place. Will never visit Dominican Republic again.

Posted by on Jun 12, 2018

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Comment from Hotel Management

Jun 12, 2018 by princess-hotels.com

Dear Guest. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination. At the same time we do apologize for any possible inconvenience you might have experience while you were staying with us. We are looking forward to welcome you on your next Caribbean trip. Best regards, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

2 out of 5
I will not go again, somebody steel my cash from my wallet and it was on the safety box and the security team make us feel like we were the ones that were doing the wrong thinks, I can’t belive that it happens tu us......

Posted by on Jun 12, 2018

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Comment from Hotel Management

Jun 14, 2018 by princess-hotels.com

Dear Guest. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination. At the same time we do apologize for any possible inconvenience you might have experience while you were staying with us. We are looking forward to welcome you on your next Caribbean trip. Best regards, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

4 out of 5
Staff was friendly, room was clean, beach was beautiful. There was plenty of variety in the food, but nothing spectacular. Would recommend. It was good for the price.

Posted by on Feb 20, 2018

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Comment from Hotel Management

Feb 20, 2018 by princess-hotels.com

Dear Guest. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination as well as for all the compliments regarding our hotel facilities. At the same time we do apologize for any possible inconvenience you might have experience while you were staying with us. We are looking forward to welcome you on your next Caribbean trip. Best regards, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

5 out of 5

Bavaro Princess

We had a wonderful time at this resort and would recommend it to everyone . The staff is wonderful and very outgoing to make your stay amazing.

Posted by , from Pittsburgh on Oct 30, 2017

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Comment from Hotel Management

Nov 2, 2017 by J. de La Vieja Gerente General

Receive cordial greetings on behalf of the entire personnel of our resort, in our hotel we are honoured to have customers like you thank you very much for sharing your experience from your recent stay! We are glad to hear that you enjoyed your stay with us and on your name we will congratulate our personnel for helping to make your stay memorable. We look forward to seeing you again

About the Bávaro Princess All Suites Resort Spa & Casino All Inclusive

Location Playas De Bavaro, Punta Cana, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf cart
  • Motorized water sports
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

  • Kayaking included
  • Access to onsite clubs included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Snorkeling excursions not included
  • Motorized water sports not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Aerobics classes/lessons included
  • Gratuities included
  • Local beverages and soft drinks only
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Bávaro Princess All Suites Resort Spa & Casino All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. At Bávaro Princess All Suites Resort Spa & Casino All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 9 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. This 4-star Punta Cana resort is smoke free.

  • 808 guestrooms or units
  • 2 levels
  • 92 buildings
  • 8 dining venues
  • 2 bars on the beach
  • 9 bars or lounges
  • 3 conference rooms
  • 3089 sq ft of conference space
  • 287 sq m of conference space
  • Built in 1992
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (23.1 km / 14.3 mi)
  • Property shuttles: Free beach shuttle and casino shuttle
  • Parking: Free self parking

Room Amenities

Bávaro Princess All Suites Resort Spa & Casino All Inclusive offers 808 air-conditioned accommodations with private spa tubs and free minibar items. Rooms open to balconies. Accommodations offer separate living rooms. 32-inch plasma televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private hot tub
  • Private balcony
  • Living room
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Hispanola - This restaurant serves breakfast, lunch, and dinner.

El Pescador - This poolside restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Bella Pasta - This poolside theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

El Gaucho - This beachfront steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Tanuki - Overlooking the garden, this restaurant specializes in sushi and serves dinner only.

24-hour room service is available.

Nearby Activities

Outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Motor boating on site
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

Metamorphosis has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Children under 16 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Spa tub in spa
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

To use the in-room WiFi (surcharge), guests must also rent an Internet router for a daily refundable deposit. Free WiFi is limited to the lobby area.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Late check-out fee: USD 51 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bávaro Princess All Suites Resort Spa Casino All Inclusive
  • Bávaro Princess Suites Spa Casino Punta Cana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.