6/10 Okay
MECOLE
Jan 25, 2024
Liked: Cleanliness, staff & service
Mixed feelings
Pros: service, responsiveness (private butler did a great job), traveled with friends so it was more bearable.
Cons: Food was subpar (even for mass produced foreign meals), only two restaurants, overpriced for what you get, bedding was scratchy, lack-luster entertainment, tv stopped working and was not resolved, we had an issue with booking before arrival and we could not reach anyone to help get it resolved until the night before and we were charged an insane amount of additional money for the change that needed to be made….we also stayed on the phone with hotels.com for hours to get it done.
Overall, I did get a chance to relax, but this was not a good experience and I’ve been to better all inclusive places
MECOLE
Stayed 4 nights in Jan 2024