You get what you pay for
Posted Nov 22, 2016 on Expedia
We decided to go on this vacation on a low budget. You get what you pay for with this resort. The hotel is really outdated, in general. The beds were very stiff, felt like we were sleeping on springs, not on a mattress. All night we would toss-&-turn because the beds were very uncomfortable. All buffets and restaurants close at 10:30pm. There is no room service. There was no food available after 10:30pm!!! For anyone who is hungry after 10:30pm, the only option within the resort is to get a hamburger or hot dog from a refrigerator in the Sportsbar and heat it in the microwave. It was nasty. Some of the staff were very nice, while others were very rude. We were promised a bottle of champagne (from the front desk) for the birthday boy, but later when we went to pick it up, were told that no such promises could be made or granted. When we went to eat at the "steakhouse", we were told that they were completed booked even though half the restaurant was empty. They told us that it was empty at the moment because the people on the waiting list weren't there yet. We later found out from another staff member that the "steakhouse" is allowed only 85 guests per night. Overall, we were disappointed with the resort and learned a hard lesson: if your going to go on vacation on a budget, it's better to not go instead. Hope this helps someone avoid going to this resort and the disappointment they would feel.