Wonderful vacation, fantastic hotel staff!
Posted Nov 3, 2015 on Expedia
we will definitely stay at a Riu Vallarta again! Ignore any negative reviews, this hotel had great bang for the buck. The hotel is slightly dated but still beautiful and well maintained. The staff were constantly cleaning, and were always pleasant and eager to serve with a smile...everyone from the front desk to the maids and cleaning crews to the towel girl. The entertainment crew (Joshua, Pepe, Javier, Nani, etc) and bartenders (Pedro, Diego, Sebastian, Israel, the cute female gal that delivered drinks poolside who's name I didn't get) were all enthusiastic, upbeat and so friendly...they went out of their way. The food...great variety, good flavor and absolutely no health issues. The rooms were exactly as described (clean, great AC, well stocked mini bar), the mattresses a little too firm but considering all the positives, we can't complain. The rooms can be a little bit noisy due to the open layout of the hotel, so stick to exterior rooms if you need quiet. Thank you Riu Vallarta and staff for making our vacation so memorable (not including the hurricane) and fun!