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Hotel Description

4-star beachfront property near Playa Bucerias

Beachfront retreat

Your stay at this Flamingos property places you within 2 miles (3 km) of Playa Bucerias and Nuevo Vallarta Beach. Vallarta Adventures and Nayar Vidanta Golf are also within 6 miles (10 km).

All-inclusive

A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this smoke-free property. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus.

Free WiFi, balconies

The 410 soundproofed guestrooms offer free WiFi and 24-hour room service. LCD TVs come with satellite channels, and other amenities include furnished balconies and minibars.

Deluxe Resort View Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$217* Per night/room Dec 15 - Dec 16

Junior Double Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Altitude Junior Suite, 1 King Bed, Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Altitude Junior Suite, 2 Double Beds, Pool Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reflect Nuevo Vallarta - All Inclusive ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Reflect Nuevo Vallarta - All Inclusive

Everyone (2) Couples (2) Family (3)
4 out of 5
Building still under constraccion my room phone wasnt working, internet signal very weak inside my room, outside is good. Junior suit are very small.

Posted by on Aug 29, 2019

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Comment from Hotel Management

Sep 4, 2019 by eConcierge

Dear Felix, Thank you for staying with us! Your opinion is very important to us. We regret not having met your expectations; please note that we are no longer under construction. We would like to offer an apology for the malfunction of your phone and weak internet at your room, Front Desk Staff and Concierge Guest Service we will gladly provide the necessary follow-up to any request to all guests. We thank you again your preference and we look forward to welcoming you again.

5 out of 5
Great pool and facilities Good restaurants Room was comfortable

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 29, 2019 by eConcierge

Dear Guest, Dear guest, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Expedia Partner Central. We are happy to read that our facilities were satisfactory during your stay. We look forward to have the pleasure of having you back home in the near future. Cordially, Chantal Rosales Social Media Coordinator EConcierge

1 out of 5
Check in took forever, Nothing was explained to me. I was constantly harassed by staff about where i was going and what i was doing. I feel like i was the only one tipping and service was horrible, Not one staff member asked me if i needed anything. The hours of restaurants was not explained. Food was terrible. The last day i was there my TV stopped working. The shower got water everywhere. No entertainment. Will not return here.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by César Vega Social Media Coordinator EConcierge

Dear caroline Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we look forward to have the opportunity of hosting you back on a renewed opportunity to redeem your confidence our resort and service. Cordially, César Vega Social Media Coordinator EConcierge

4 out of 5
Great potential. Still very much getting their bearings after new ownership takeover and renovations, with a weak evening nightlife scene and some restaurant availability being inconsistent. The 24/7 Café was a great touch and the staff super friendly. In fact the staff, those which were actually available, were amazing, friendly, and helpful all around. One of the most beautiful pools in Nuevo Vallarta, no question. Pool-Bar staff friendly and speedy.

Posted by , from Chicago, USA on Mar 9, 2019

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Comment from Hotel Management

Apr 4, 2019 by César Vega Community Manager

Dear Jason Many thanks for taking the time to leave your kind comment following your stay with us at Reflect Krystal Grand Nuevo Vallarta. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain the Reflect Resorts brand standards. Your feedback has been shared to the team as a motivation to keep up our work. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience. Cordially, César Vega Community Manager

4 out of 5
The staff and place are wonderful. The snack bar was good.

Posted by on Sep 18, 2018

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Comment from Hotel Management

Sep 22, 2018 by César Vega, Community Manager

Dear Anonymous, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience. We look forward to have the pleasure of having you back home in the near future. Cordially, César Vega Community Manager

1 out of 5
What did I like? The view, the resort itself was beautiful, wifi was accessible. Everything else was terrible. No ammenties or parties for younger crowds. The 24/h restaurants sucked. Staff hardly spoke English so it was difficult to communicate. Sheets had blood, dirty showers, hair in food constantly, and I got travellers diahhrea from unhygienic preparation. Save you’re money and go elsewhere!!! This place is in the middle of no where and there’s nothing accessible unless you take a taxi or Uber. Staff doesn’t understand English.the food was bland and terrible and I’m suffering from travellers diahhrea because of it. Ordering room service was a nightmare. It took over an hour and was the wrong thing because they didn’t understand English.

Posted by on Feb 19, 2019

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Comment from Hotel Management

Apr 4, 2019 by César Vega Community Manager

Dear guest, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we look forward to have the opportunity of hosting you back on a renewed opportunity to redeem your confidence our resort and service. Cordially, César Vega Community Manager

2 out of 5

Posted by on Feb 16, 2019

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Comment from Hotel Management

Apr 4, 2019 by César Vega, Community Manager

Dear guest, Thank you for your rating, we would like to know something about your stay however, we look forward to host you in a near future and provide you our service. Cordially, César Vega Community Manager

About the Reflect Nuevo Vallarta - All Inclusive

Location BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY 63732

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Reflect Nuevo Vallarta - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This beach property also offers a complimentary children's club, a children's pool, and a sauna. Self parking and valet parking are free. A complete renovation of Reflect Nuevo Vallarta - All Inclusive was completed in December 2017. This 4-star Nuevo Vallarta property is smoke free.

  • 410 guestrooms or units
  • 10 levels
  • 6 buildings
  • 5 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • 1500 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Karaoke
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (15.8 km / 9.8 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Reflect Nuevo Vallarta - All Inclusive offers 410 accommodations with minibars and safes. Rooms open to furnished balconies. 40-inch LCD televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

"O" - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Risotto - This beachfront fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Ayami - Overlooking the pool, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Mortero - This beachfront fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

The Grill - Overlooking the pool, this fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Surfing/boogie boarding on site
  • Snorkeling nearby
  • Parasailing nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Ecotours nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Reflect Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reflect Krystal Grand All Inclusive All-inclusive property
  • Reflect Krystal Grand Nuevo Vallarta All Inclusive
  • Reflect Krystal Grand Nuevo Vallarta All Inclusive
  • Reflect Nuevo Vallarta - All Inclusive Nuevo Vallarta
  • Reflect Nuevo Vallarta - All Inclusive All-inclusive property
  • Reflect Krystal Grand All Inclusive
  • Reflect Krystal Inclusive

You should know

  • Pool access available from 8 AM to 10 PM.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.