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Room type

Traditional Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Traditional Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children)

Superior Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children)

Superior Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room

Max Occupancy: 4 guests (up to 3 children)

Club Room

Max Occupancy: 4 guests (up to 3 children)

Club Deluxe King

Max Occupancy: 3 guests (up to 2 children)

Junior Suite

Max Occupancy: 4 guests (up to 3 children)

Suite (Hospitality)

Max Occupancy: 4 guests (up to 3 children)

Get an overview of this hotelAdjacent to convention center, views of Bay of San Juan

With a stay at Sheraton Puerto Rico Hotel & Casino in San Juan (Santurce), you'll be minutes from Puerto Rico Convention Center and close to San Juan Cathedral.

This 4-star hotel is close to La Fortaleza - Palacio de Santa Catalina and Puerta de San Juan.

Make yourself at home in one of the 503 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers body treatments and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a spa tub. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in San Juan? This hotel has 35,000 square feet (3 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel Amenities

Hotel Amenities

This Sheraton Hotel's 57,000-square-foot sundeck is located on the fourth floor and features tropical landscaping and cabanas that surround an outdoor pool with views of the Bay of San Juan. The hotel also has a full-service spa and 24-hour fitness studio. The hotel's casino has 448 slots and 16 table games and there are boutiques and shops on site. Dining options include a restaurant, lobby lounge, and poolside bar and grill, along with room service (limited hours).

The conference center includes over 35,000 square feet of flexible space that can accommodate up to 1,800 guests. Business guests can stay connected with Link@Sheraton that includes complimentary wireless Internet access and a business center.

The Sheraton Puerto Rico Hotel & Casino is a smoke-free property (fines may apply for violations).

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 503 
  • Number of floors - 12 
  • ATM/banking 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Casino 
  • Coffee shop or café 
  • Newspapers in lobby (surcharge) 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Free WiFi 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 12 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Conference space size (meters) - 3 
  • Number of meeting rooms - 12 
  • Year Built 2009 
  • Conference space size (feet) - 35,000 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Steam room 
  • Business center 
  • Television in lobby 
  • Wedding services 
  • Pool umbrellas 
  • Spa services on site 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Soundproofed rooms 
  • Climate control 
  • Free local calls 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Shower/tub combination 
  • Iron/ironing board 
  • Desk 
  • Cribs/infant beds available 
  • Cable TV service 
  • Blackout drapes/curtains 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • Flat-panel TV 

Where to Eat

Choices - Enjoy regional and international cuisine for breakfast, lunch, and dinner from early morning until late night.

Lobby Bar Lounge & Terrace - Grab a drink and be tempted by the bar menu in this casual spot, open from afternoon through late night.

Pool Bar & Grille - Sandwiches are served poolside in a casual setting with bay views. The pool bar is open daily from afternoon until early evening.

Room service is available during limited hours.

Nearby Things to Do

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Bicycle rentals nearby 
  • Parasailing nearby 
  • Personal motorized watercraft on site 
  • Golf lessons available nearby 

Spa Services

  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Accessibility equipment for the deaf 
  • Braille or raised signage 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is Noon

Payment types


Pets allowed, Pet maximum weight in lb is 80

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


You'll be asked to pay the following charges at the hotel:
  • Resort fee: 16 percent of room rate
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for cooked-to-order breakfast: USD 12.00 per person (approximately)
  • Self parking fee: USD 16,00 per night
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 25 per accommodation, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Sunsational Savings

Book a minimum 3-night stay in a Sunsational Savings rate category, for travel anytime, and receive the following:

  • 3rd night free
  • For 3-night stays, $75 food and beverage credit
  • For stays of 4-nights or more, receive a $100 food and beverage credit
Details available at check-in. Minimum 3-night or 4-night stay required. Must book a Sunsational Savings rate category to qualify. Food and beverage credit will be applied to guest account at check-out. Offer may not include taxes or gratuities. No refunds for any unused portion of package. This promotion does not apply to groups and cannot be combined with any other offers. Valid anytime, subject to availability. Other restrictions may apply.

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