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Get an overview of this hotelAdjacent to convention center, views of Bay of San Juan

With a stay at Sheraton Puerto Rico Hotel & Casino in San Juan (Santurce), you'll be minutes from Sheraton Casino and Puerto Rico Convention Center.

This 4-star hotel is close to San Juan Cathedral and La Fortaleza - Palacio de Santa Catalina.

Make yourself at home in one of the 503 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in San Juan? This hotel has 35,000 square feet (3 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Sheraton Puerto Rico Hotel & Casino

Hotel Amenities

Hotel Amenities

This Sheraton Hotel's 57,000-square-foot sundeck is located on the fourth floor and features tropical landscaping and cabanas that surround an outdoor pool with views of the Bay of San Juan. The hotel also has a 24-hour fitness studio. The hotel's casino has 448 slots and 16 table games and there are boutiques and shops on site. Dining options include a restaurant, lobby lounge, and poolside bar and grill, along with room service (limited hours).

Pamper yourself in Zen Spa, which offers different kinds of massages, as well as reflexology, body treatments, a steam room, and sauna.

The conference center includes over 35,000 square feet of flexible space that can accommodate up to 1,800 guests. Business guests can stay connected with Link@Sheraton that includes complimentary wireless Internet access and a business center.

The Sheraton Puerto Rico Hotel & Casino is a smoke-free property (fines may apply for violations).

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 503 
  • Number of floors - 12 
  • ATM/banking 
  • Number of bars/lounges - 3 
  • Breakfast available (surcharge) 
  • Casino 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Computer station 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 25 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Conference space size (meters) - 3 
  • Number of meeting rooms - 12 
  • Year Built 2009 
  • Number of restaurants - 2 
  • Conference space size (feet) - 35,000 
  • Beach towels 
  • Conference center 
  • Snack bar/deli 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Steam room 
  • Business center 
  • Television in common areas 
  • Wedding services 
  • Pool umbrellas 
  • Spa services on site 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Soundproofed rooms 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free local calls 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Designer toiletries 
  • In-room massage available 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • iPod docking station 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Flat-panel TV 

Where to Eat

Choices - Enjoy regional and international cuisine for breakfast, lunch, and dinner from early morning until late night.

The District Lounge & Sushi Bar - Experience an exciting nightlife environment with a selection of premium cocktails to pair with a variety of tapas and sushi.

Pool Bar & Grille - Snack on light fare and cocktails while enjoying views of San Juan Bay.

Room service is available 24 hours.

Breakfast

Start your morning with a buffet breakfast, available each day from 6 AM to 11 AM for a surcharge. You can order up room service around the clock.

Nearby Things to Do

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Cave exploring/spelunking nearby 
  • Ziplining nearby 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 11 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs and cats only
  • 2 per room (up to 40 lb)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Pets allowed (no fees)

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: USD 100.00 per night
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD $10.00 and USD $28.00 per person (approximately)
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Refrigerator fee: USD 25 per night
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sheraton Puerto Rico Casino
  • Sheraton Puerto Rico Hotel & Casino
  • Sheraton Puerto Rico Hotel And Casino
  • Sheraton Puerto Rico Hotel San Juan

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Sunsational Savings

Book a minimum 3-night stay in a Sunsational Savings rate category, for travel anytime, and receive the following:

  • 3rd night free
  • For 3-night stays, $75 food and beverage credit
  • For stays of 4-nights or more, receive a $100 food and beverage credit
Details available at check-in. Minimum 3-night or 4-night stay required. Must book a Sunsational Savings rate category to qualify. Food and beverage credit will be applied to guest account at check-out. Offer may not include taxes or gratuities. No refunds for any unused portion of package. This promotion does not apply to groups and cannot be combined with any other offers. Valid anytime, subject to availability. Other restrictions may apply.


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