4.0 out of 5

Waterfront resort across from San Juan cruise-ship piers, just steps from restaurants, shops and attractions.

With a stay at Sheraton Old San Juan Hotel, you'll be centrally located in San Juan, steps from Pier 3 and Port of San Juan.

This 4-star hotel is close to San Juan Cathedral and La Fortaleza - Palacio de Santa Catalina.

Make yourself at home in one of the 240 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Satisfy your appetite at the hotel's restaurant, which serves breakfast and brunch, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has facilities measuring 8073 square feet (750 square meters), including a conference center.

Renovations & Closures

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Sheraton Old San Juan Hotel is across the street from the cruise-ship piers and 3 blocks from Fort San Cristobal.

The resort offer an onsite restaurant and café. Guests have access to a computer in the resort's administrative office, along with tour/ticket assistance, complimentary wireless Internet access in public areas, an Internet point, multiple conference/meeting rooms, luggage storage, and photocopy, faxing, and secretarial services. Concierge services are also available. A 24-hour fitness center contains cardio machines. The resort's shopping arcade lies across a narrow street.

This Puerto Rico resort is smoke-free.

  • Outdoor pool 
  • Spa treatment room(s) 
  • Spa tub 
  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Restaurant 
  • Conference space 
  • Total number of rooms - 240 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Number of floors - 9 
  • Hair salon 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Valet parking (surcharge) 
  • Wedding services 
  • Smoke-free property 
  • Concierge services 
  • 24-hour health club 
  • Computer station 
  • Free WiFi 
  • Tours/ticket assistance 
  • Terrace 
  • Luggage storage 
  • Offsite parking discounted rates available 
  • Conference space size (meters) - 750 
  • Number of meeting rooms - 10 
  • Conference space size (feet) - 8073 
  • Conference center 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator (on request)  
  • Microwave (on request)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge), Offsite parking discounted rates available

Room Amenities

Sheraton Old San Juan Hotel offers 240 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Breakfast

Start your morning with a buffet breakfast, available each day from 6:30 AM to 11 AM for a surcharge. Room service is available during limited hours.

Nearby Things to Do

Guests can take advantage of the hotel's outdoor pool for swimming and sunning, and 24-hour fitness center for staying in shape.

The concierge desk can assist with a range of tours and activities, from mountain climbing to snorkeling.

The recreational activities listed below are available at or near the hotel; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Hiking/biking trails nearby 

Accessibility

If you need to make requests for accessibility needs, please complete the "Special or Accessibility Requests" section of "Trip Preferences" when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lb)

Policies

Charges for extra guests may apply and vary according to hotel policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

The charges below are included in your overall room price:
  • Resort fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Valet parking fee: USD 25.65 per night (in/out privileges)
  • Early check-in fee: USD 75
  • Late check-out fee: USD 75
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Old San Juan Casino
  • Old Sheraton
  • Old Sheraton Hotel
  • Sheraton Old
  • Sheraton Old Hotel & Casino
  • Sheraton Old San Juan
  • Sheraton Old San Juan Casino
  • Sheraton Old San Juan Hotel & Casino
  • Sheraton San Juan Casino
  • Old San Juan Sheraton
  • San Juan Sheraton
  • Sheraton Old San Juan Hotel And Casino
  • Sheraton Old San Juan Hotel San Juan
  • Sheraton San Juan
  • Sheraton Old San Juan Hotel
  • Sheraton Old Hotel

You should know

The total price shown includes a resort fee. Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Registered guests are the only ones allowed to be in guestrooms. Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.


* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.