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Get an overview of this hotelWaterfront resort across from San Juan cruise-ship piers, just steps from restaurants, shops and attractions.

With a stay at Sheraton Old San Juan Hotel, you'll be centrally located in San Juan, steps from Pier 3 and Port of San Juan.

This 4-star hotel is close to San Juan Cathedral and La Fortaleza - Palacio de Santa Catalina.

Make yourself at home in one of the 240 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries.

Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Satisfy your appetite at the hotel's restaurant, which serves breakfast and brunch, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has 8073 square feet (750 square meters) of space consisting of a conference center and conference space.

Hotel Amenities

Hotel Amenities

Sheraton Old San Juan Hotel is across the street from the cruise-ship piers and 3 blocks from Fort San Cristobal.

The resort offer an onsite restaurant and café. Guests have access to a computer in the resort's administrative office, along with tour/ticket assistance, complimentary wireless Internet access in public areas, an Internet point, multiple conference/meeting rooms, luggage storage, and photocopy, faxing, and secretarial services. Concierge services are also available. A 24-hour fitness center contains cardio machines. The resort's shopping arcade lies across a narrow street.

This Puerto Rico resort is smoke-free.

  • Outdoor pool 
  • Spa tub 
  • Spa treatment room(s) 
  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Restaurant 
  • Bar/lounge 
  • Conference space 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Total number of rooms - 240 
  • Number of floors - 9 
  • Hair salon 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Valet parking (surcharge) 
  • Elevator/lift 
  • Wedding services 
  • Smoke-free property 
  • Concierge services 
  • 24-hour health club 
  • Computer station 
  • Tours/ticket assistance 
  • Free WiFi 
  • Terrace 
  • Luggage storage 
  • Conference space size (meters) - 750 
  • Number of meeting rooms - 10 
  • Conference center 
  • Conference space size (feet) - 8073 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator (on request)  
  • Microwave (on request)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Room service (limited hours) 
  • Air conditioning 
  • Climate control 
  • Blackout drapes/curtains 
  • Phone 
  • Coffee/tea maker 
  • Microwave (on request) 
  • Refrigerator (on request) 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • In-room massage available 
  • Iron/ironing board 
  • Desk 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Down comforter 
  • Pillowtop mattress 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Palio - This authentic restaurant offers Puerto Rican fusion cuisine with a selection of quality meats and fresh fish and stunning views of Old San Juan Harbor from the resort's second floor. Breakfast, brunch, lunch, and happy hour are also available. Closed Mondays.

Nearby Things to Do

Guests can take advantage of the hotel's outdoor pool for swimming and sunning, and 24-hour fitness center for staying in shape.

The concierge desk can assist with a range of tours and activities, from mountain climbing to snorkeling.

The recreational activities listed below are available at or near the hotel; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Hiking/biking trails nearby 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

Pets allowed (no fees)

Noise-free rooms not guaranteed

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Valet parking fee: USD 25.65 per night (in/out privileges)
  • Early check-in fee: USD 75
  • Late check-out fee: USD 75
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Old San Juan Casino
  • Old Sheraton
  • Old Sheraton Hotel
  • Sheraton Old
  • Sheraton Old Hotel & Casino
  • Sheraton Old San Juan
  • Sheraton Old San Juan Casino
  • Sheraton Old San Juan Hotel & Casino
  • Sheraton San Juan Casino
  • Old San Juan Sheraton
  • San Juan Sheraton
  • Sheraton Old San Juan Hotel And Casino
  • Sheraton Old San Juan Hotel San Juan
  • Sheraton San Juan
  • Sheraton Old San Juan Hotel
  • Sheraton Old Hotel

We should mention

A resort fee is included in the total price displayed. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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