"We had a nice time. The hotel near the beach, the view was beautiful, the entertaiment was awesome. All inclusive is the best, it makes me feel privil ... " More

By a verified traveler on Sat 31 Oct 2015

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Hotel Description

An all-inclusive stay in Puerto Plata awaits you at Riu Bachata All Inclusive. You'll be 5.7 km (3.5 mi) from Ocean World Adventure Park and 11.3 km (7 mi) from Fort San Felipe. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools, and a full-service spa.

All 592 rooms feature WiFi, satellite TV, and in-room childcare. Refrigerators, minibars, and free bottled water are also available.

A day of pampering at Renova Spa can include deep-tissue massages, hot stone massages, and body wraps along with reflexology and mani/pedis. The restaurant, Bahia de Maimon, serves international cuisine. With 4 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite nightclub and fitness center. Other amenities include a casino, free WiFi in public areas, and a spa tub. Each morning a free buffet breakfast is served. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 3.5-star Puerto Plata resort include Pico Isabel de Torres and Playa Dorada.

Standard room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$118 per night

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family room

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Double Room Latam

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room Europe

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Riu Bachata All Inclusive ratings based on 20 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

Had a nice time

We had a nice time. The hotel near the beach, the view was beautiful, the entertaiment was awesome. All inclusive is the best, it makes me feel privileged. The food was good, exept the steak. The steak always tasted bad, burned in the outside and hard in the inside. I recomend to have a separate area for smokers, they were all around, its so anoying, even the room smelled like smoke eventhough I asked for a nonsmoking room. Other than that we had a nice time, we enjoyed the music, I love the bachata music it made my boyfriend dance for the first time, he was so exited, so we had a nice time. Thank you Riu bachata.

Posted by , from florida on Oct 31, 2015

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4 out of 5

I would go again.

This is my first time staying at a Riu, and although there were conflicting reviews everyone said "you can't go wrong at a Riu". They were right. The hotel was well run, the people were helpful, and the food was good. Some of the reviews said the beach was not nice but it certainly was adequate, nice sand, lots of chairs and well treed for shade if you wanted it. I was very disappointed in the wine. It tasted like they washed out the plastic bottle they poured it out of with some chemical that they forgot to rinse out. I'm a red wine drinker but I tried the white and rose and they were all the same. I bought 3 bottles at the gift store at $20 each, so if you are a wine drinker be prepared. The mattresses were pretty awful but I didn't expect it to be great so I was not disappointed. All in all it was a great week and I would go back in a minute.

Posted by , from Ontario, Canada on Feb 8, 2013

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4 out of 5

Great Hotel, poor casino

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, nice shows
Cons: casino
Only problem was the casino. There was some obvious cheating going on. Rest of the hotel was great

Posted by , from NY. NY on Jan 4, 2013

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4 out of 5

Very nice hotel, had a great time

was a great vacation, fun place to be 5 days was enough the entertainment guys were so nice and really made everybody enjoy thier time in the hotel, they were the best, so are most bartenders. The food is ok, there are 3 restaurant , 2 buffet and 1 that u need to make resarvetion for dinner. as for the alcohol the slushy drinks are very sweet, the mojitos are pretty good . well for an all inclusive hotel I would recomend this hotel to anybody, overall very nice and fun place to be.

Posted by on May 5, 2012

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5 out of 5

Surpassed my Expectations

Pros: beach front, lots of pools, views
Cons: bed comfort
My girlfriend and I got onto the plane a bit worried based on the many very bad reviews on all the sites about this hotel. We got off the plane wishing we had bought a one way ticket. Yes a lot of that was having to go back to work and not having a beach and free drinks on our doorstep, but we was very happy with our week at the Riu Bachata. If you are going here expecting to enjoy the all inclusive drinks, make the best of the food buffets, relax and enjoy being out of your room. Then your only worry here will be do you start your morning at the pool, beach or breakfast. We were really happy with our stay and it surpassed our expectations. P.S. The 27 Charcos(Waterfalls) trip was great if you feel like seeing the jungle and jumping/riding down some waterfalls. It cost $55 dollars for the cab ride and 320 pesos/person for the guided trip.

Posted by , from Connecticut, USA on Apr 23, 2012

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3 out of 5

It wasn't what I expected from the Riu hotels

Pros: Free breakfast
Cons: Nothing close
When I booked this hotel I thought the price was great, but when I got there I was a little disappointed. I guess I was expecting more coming from the Riu hotels, but the service wasn't great.

Posted by on Feb 7, 2011

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1 out of 5

This hotel is worst things I ever tried!

Cons: Noisy
Food: the same all the time, I had diarrhea all the time as well as my friends(4 people ), Pool:Dirty, a lot of DRUNK people everywhere, Staff: Entertainment staff usually drunk and asking people to bring them drinks from bar.Beach : you need slippers because it's impossible to walk barefoot, a lot of rocks. Never again.

Posted by , from Brooklyn, NY on Feb 5, 2011

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2 out of 5

5 Star Hotel has to be a joke

My family left with opinion that we would never take chances with this hotel chain again. My friend’s family was shocked from day 1 to day 9 (last day). This hotel claims 5 stars. I am giving it at most 2.5 starts. Good: Scenic views, “waterfall” swimming pool, room service. Bad: food, no good restaurants, beaches (except Riu Mambo – the only good one but about 1 km away), service, rooms, staff, drinks. Food was of mediocre quality and in very poor selection. Most of the drinks were of very poor quality (extremely diluted), unless you specifically request from staff what drink you want and how you want it to be prepared. Drink dispensers in the room must be some kind of joke, they all are extremely diluted. In many cases staff is not in rush to assist you and on a number of times we never got what we ordered at all. Many staff members are often drunk and keep asking tourists to order a drink for them from the bar. The fans in the bathrooms were all disabled and in conjunction with very old air-conditioning it resulted in very wet air in the room all the time. No coffee maker or iron in the room. Fridge was very old and virtually could not cool down anything until it actually broke completely two days before we left. The swimming pool with a swim up bar is just disgusting, dirty, and every second day there was a number of very drunk people in there.

Posted by on Sep 8, 2010

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3 out of 5

riu bachata puerto plata

staff at front desk is rude,check-in was very disorganized ,almost every other worker was great, very friendly and helpful ,food was not bad. room was very clean but very bad moldy smell and air condioning not good at all,room very stuffy,way too hot in rooms ,grounds very clean,probably would not go back to hotel because of front desk people and. r.ooms are too hot,even though we had the maintenance guy come and check the air, it still did not work. hotel overall not bad ,but i would probably stay somewhere else if i went there again.

Posted by on May 11, 2010

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2 out of 5

Ok Resort

My family and I just got back from Puerto Plata last week (4/09/10) and overall it was an OK experience. This is a family oriented resort which I like since I was travelling with 2 children, they had a blast since they love to be in the pool. However the activities were boring !!!!!! ... the shows at night are ok if you have nothing else to do. The resort is an a secluded area so the security is really on point. The food was HORRIBLE, we had to go outside the resort to have a decent meal, at least that was the case for me. If you are looking for a last minute deal then it is worth the money, if you really want to have a great experience I suggest you look at another resort. I love to go to the DR however I will not be staying at this Resort. Hope this helps! I wish I had done more research in advance! : /

Posted by on Apr 15, 2010

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About the Riu Bachata All Inclusive

Location Bahia de Maimon, Puerto Plata, Puerto Plata

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Property Features

Riu Bachata All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Bachata All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is served daily. WiFi is free in public spaces. A casino, a children's pool, and a nightclub are also featured at the family-friendly Riu Bachata All Inclusive. Self parking is free.

  • 592 guestrooms or units
  • 15 buildings
  • 3 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop

Family Friendly Amenities

  • Family Hotel
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Puerto Plata (POP-Gregorio Luperon Intl.) (29.5 km / 18.3 mi)
  • Parking: Free self parking

Room Amenities

Riu Bachata All Inclusive offers 592 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Puerto Plata resort provides wireless high-speed Internet access for a surcharge. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Bahia de Maimon - This restaurant specializes in international cuisine.

Maracuya - This steakhouse specializes in Caribbean cuisine.

Napoles - This restaurant specializes in Italian cuisine.

Nearby Activities

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

This hotel includes a 3m-diameter (10-foot) children's pool and two 61m (200-foot) arc-shaped pools, one featuring an eight-person jetted section, a shallow area with underwater tile lounges and a fountain, and a swim-up bar. Guests also enjoy access to pools at the Riu Resort's other two hotels. Padded lounge chairs and thatched-roof sunshades flank all pools. Pool umbrellas and sun loungers and beach towels are provided. The resort faces an 800m (one-half mile) Atlantic Ocean beach. Sand extending inland under palm trees includes sports facilities.

Maimón Bay, at the resort's western end, offers a beachfront, water-sport center (located in front of Riu Merengue Hotel) providing kayaks, snorkeling gear, Hobie Cat sailboats, pedal boats, windsurfers, and boogie boards as part of the All-Inclusive plan. Surcharges apply for parasailing, Jet Skiing, banana-boating, sailing lessons, windsurfing lessons, scuba-diving lessons and certification classes, and snorkeling and scuba-diving excursions.

Other All-Inclusive facilities include two tennis courts at this hotel and three at Riu Merengue Hotel next door. The nearest golf course, Campo de Golf, is 14 km (8.75 mi) away.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Personal motorized watercraft on site
  • Fitness classes on site
  • Basketball on site
  • Parasailing on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Hot stone massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

This hotel has a strict no-party policy. One guest per room must be at least 21 years of age to check in March 1 to April 30. Guests who book specifically to attend parties will not be allowed to check in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old.

This property will charge an additional occupancy fee to guests arriving with more people than indicated in the reservation. For more details, please contact the property using information in the booking confirmation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5-35 per week (rates may vary)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bachata Riu
  • Riu Bachata
  • Riu Bachata All Inclusive
  • Riu Bachata All Inclusive Puerto Plata
  • Riu Bachata Puerto Plata
  • Club Hotel Riu Bachata
  • Clubhotel Riu Bachata Hotel
  • Clubhotel Riu Bachata Puerto Plata
  • Riu Bachata Dominican Republic
  • Riu Puerto Plata

You should know

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

2 Kids Stay Free Offer (US Only)

Book a stay in any “2 Kids Free” rate category now - April 30, 2017 for travel May 1 - December 23, 2017, and 2 children ages 2-12 stay free when sharing a room with 2 full paying adults.

Must book this rate to receive benefits. Valid for U.S. customers only. There are no room charges for 2 children ages 2-12 when sharing a room with 2 adults and using existing bedding. Free stay reflected in rate displayed at time of booking. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.