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Grand Residences Riviera Cancun - All Inclusive

5.0 star property
5-star beachfront resort near Puerto Morelos Beach

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Grand Residences Riviera Cancun - All Inclusive

Photo gallery for Grand Residences Riviera Cancun - All Inclusive

Exterior
Front of property
Suite, 1 King Bed, Non Smoking, Beachfront | Premium bedding, free minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, swim-up bar, poolside bar, beach bar

Overview of Grand Residences Riviera Cancun - All Inclusive

Reviews
9.6

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • SpaSpaSpa
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Blvd. El Cid, Unidad 28 Lote 1-01, Manzana 20 Supermanzana 3, Puerto Morelos, QROO, 77580
  • Popular LocationPuerto Morelos Town Square7 min drive
  • Popular LocationOjo de Agua Beach9 min drive
  • Popular LocationPuerto Morelos Beach15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Room options

View all photos for One Bedroom Master Suite Beachfront

Premium bedding, free minibar, in-room safe, desk

One Bedroom Master Suite Beachfront

  • 1421 sq ft
  • Beach view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite with Jacuzzi

Premium bedding, free minibar, in-room safe, desk

Junior Suite with Jacuzzi

  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View

47-inch LED TV with cable channels, TV, DVD player

Junior Suite Ocean View

  • 517 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Master Suite Resort View

Premium bedding, free minibar, in-room safe, desk

Master Suite Resort View

  • 1421 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite Resort View

View from room

Junior Suite Resort View

  • 517 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Master Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Master Suite Ocean View

  • 1421 sq ft
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite Beachfront

Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachfront

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

Similar properties

Lobby
Grand Residences Riviera Cancún All Inclusive
Pool
Hot Tub
All inclusive
Spa
4.7 out of 5, Exceptional, (725)
The price is $388
per night
$526 total
includes taxes & fees
May 3 - May 4
Grand Residences Riviera Cancún All Inclusive

About the neighborhood

Puerto Morelos

On the beach.You'll find Arrecife de Puerto Morelos National Park and Artisans Market within 3 miles (5 km) of this resort. San Jose Catholic Parish and Puerto Morelos Town Square are also within 3 miles (5 km).
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Puerto Morelos Town Square - 7 min drive
  • Puerto Morelos Reef - 7 min drive
  • Ojo de Agua Beach - 9 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
  • Puerto Morelos Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • Ile de France - 18 min walk
  • Zan-Za Bar - 18 min walk
  • Alcazar - 15 min walk
  • La Marina - 16 min walk
  • A'akat - 18 min walk

About this property

Grand Residences Riviera Cancun - All Inclusive

5-star beachfront resort near Puerto Morelos Beach
Grand Residences Riviera Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Residences Riviera Cancun - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a children's pool, outdoor tennis courts, and a 24-hour health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto Morelos resort.

  • 144 guestrooms or units
  • 5 levels
  • 7 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Residences Riviera Cancun - All Inclusive offers 144 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. 47-inch LED televisions come with premium cable channels and pay movies. Microwaves, espresso makers, and free minibar items are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Playground
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 47-inch LED TV with premium cable channels
  • DVD player
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Residences Riviera Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per night
  • A tax is imposed by the city: USD 5.32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Residences All Inclusive Puerto Morelos
Grand Residences All Inclusive
Grand Residences Puerto Morelos
Grand Residences All Inclusive All-inclusive property
Resinces Inclusive inclusive
Grand Residences All Inclusive
Grand Residences Riviera Cancun All Inclusive
Grand Residences Riviera Cancun - All Inclusive Resort
Grand Residences Riviera Cancun a Registry Collection Hotel
Grand Residences Riviera Cancun - All Inclusive Puerto Morelos

Frequently asked questions

How close is Grand Residences Riviera Cancun - All Inclusive to the airport?

Grand Residences Riviera Cancun - All Inclusive is 18.2 mi (30-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Grand Residences Riviera Cancun - All Inclusive have an airport shuttle?

Grand Residences Riviera Cancun - All Inclusive offers a free airport shuttle, available 24 hours a day, at scheduled times.

How close is Grand Residences Riviera Cancun - All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Grand Residences Riviera Cancun - All Inclusive offer free breakfast?

Grand Residences Riviera Cancun - All Inclusive does not offer free breakfast.

Is there a casino at Grand Residences Riviera Cancun - All Inclusive?

No, there is no casino at this resort.

What time is check-in at Grand Residences Riviera Cancun - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Grand Residences Riviera Cancun - All Inclusive?

This resort offers free self parking.

Does Grand Residences Riviera Cancun - All Inclusive have a pool?

Grand Residences Riviera Cancun - All Inclusive features 2 outdoor pools and a children's pool.

Does Grand Residences Riviera Cancun - All Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Grand Residences Riviera Cancun - All Inclusive have a spa?

This resort has a spa, which features massages, facials, and body treatments.

How close is Grand Residences Riviera Cancun - All Inclusive to downtown Puerto Morelos?

Grand Residences Riviera Cancun - All Inclusive is 2 mi away from Puerto Morelos.

Grand Residences Riviera Cancun - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 856 out of 1000 reviews" "
Rating 8 - Good. 92 out of 1000 reviews" "
Rating 6 - Okay. 32 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Keren

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The transportation to and from the airport was included and pleasant. The dining options were limited. There were two restaurants. The Italian restaurant was getting ready to open on the last day of our stay. I expected more from a resort of its caliber. We were made aware that we would have a concierge for our entire stay. It was difficult to get ahold of him and when he was off, we were not aware of who we could contact. We were swept away to a timeshare presentation that left little to be desired and a sour taste in our mouths. It was a very long presentation and although we mentioned we had to get back to our children they would not allow us to leave. We would never sit through a timeshare presentation again and I would recommend you don't either. It was a scary event and made the remaining time of our stay uncomfortable. The beach access was decent but some algae.

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Idan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places we have ever been to. Quiet (no loud and crazy teenagers) No music blasting at 10PM, great service and a place to relax! Staff is friendly and the place is super clean! Thank you!
Stayed 4 nights in Feb 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. Quiet, clean, and friendly helpful staff. Would have liked a bigger selection of food and entertainment.
Stayed 5 nights in Jun 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was just perfect. Every meal was served with the best staff. Everything was plated beautiful and the tables were amazing. The all inclusive was over the top. I would definitely return in the future.
Stayed 5 nights in Jun 2023

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed here for our 25th Anniversary. We had the most amazing time during our stay. Thank you to the friendly and amazing housekeepers, to the hard-working staff (Kevin & Jose) at the Heaven Beach Bar, to the wonderful staff at Flor de Canela & El Faro Grill, and our resident assistant, Liza, and to the rest of the Lobby reception staff. I could not recommend a more amazing place to stay if you want quality service, beautiful grounds and views, and the most amazing people you'll ever meet. Thank you
Stayed 5 nights in Jun 2023

10/10 Excellent

DEBORAH KAY, sun city center

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t say enough about this property and our experience overall. My wife and I went on our honeymoon to grand residence and had an unforgettable time. During our time the place was constantly being cleaned, our room was kept up at least twice per day, and staff is very friendly. The only negative thing I have to say is that there are many suggestions/rules that were left unsaid, and it took us a few days to discover them. A bit more of an orientation would have been appreciated, especially for new travelers to the area such as ourselves. I highly recommend setting your reservations and planning your stay on the first night so that events and reservations don’t fill up. If you were looking for a clean, quiet, relaxing, high-quality stay with excellent service, this is the place for you. You won’t be disappointed.
Stayed 6 nights in May 2023

10/10 Excellent

Alex Antonio

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

JORGE, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023