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4.2 out of 5

"We loved the free Happy Hour and the pool. " More

By a verified traveler on Thu 15 Feb 2024

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Hotel Description

Hotel near Drake University in Des Moines

Downtown Des Moines stay

A stay at this Downtown Des Moines hotel places you steps from Simon Estes Riverfront Amphitheater and within a 5-minute walk of World Food Prize Hall of Laureates. Walnut Street Bridge and Wooly's are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the 24-hour gym and free perks like full breakfast and WiFi in public areas. Self parking, a 24-hour business center, and a picnic area are also offered.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room Apr 7 - Apr 8

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Hotel Des Moines Downtown ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Hotel Des Moines Downtown

Everyone (13) Couples (5) Family (5)
5 out of 5
We loved the free Happy Hour and the pool.

Posted by on Feb 15, 2024

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Comment from Hotel Management

Feb 15, 2024 by GM

Dear Cynthia, Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience due to our free Happy Hour and pool. We're pleased to have your commendation and we look forward to welcoming you back for another pleasurable stay soon. Best, Steve Smyka GM

3 out of 5
Staff member at check in was not smiling or welcoming. Mumbled - could not understand her. Apparently she was having a bad day. Facility is showing its age - no USB outlets in rooms. So-so vleanliness inbthe bathrooom. I like Embassy Suites, but this one needs a refreshing.

Posted by , from GARNER on Jan 24, 2024

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Comment from Hotel Management

Jan 25, 2024 by GM

Dear DON, Please accept my sincere apology that you felt you were not treated in a friendly and welcoming manner. That is not how we want to present ourselves to our guests and your comments will be instrumental in the training and education of our team members. Additionally, I regret your accommodations did not fully meet your needs. We value your loyalty and hope to host you again for a more favorable experience. Sincerely, Steve Smyka General Manager

5 out of 5
Very clean and well kept

Posted by on Nov 24, 2023

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Comment from Hotel Management

Nov 24, 2023 by GM

Dear lee,Thank you for taking the time to write! It’s wonderful to hear of the comfort you experienced with us. I sincerely appreciate you noting our high cleanliness standards and look forward to sharing your positive feedback with our dedicated housekeeping team. It was a pleasure to host you; we hope to welcome you again soon.Best,Steve SmykaGeneral Manager

5 out of 5
Very nice!

Posted by on Sep 29, 2023

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Comment from Hotel Management

Sep 30, 2023 by GM

Dear Frannie,Thank you for taking the time to share your positive review. We are delighted to know you enjoyed your stay at our Embassy Suites Des Moines Downtown! It was our pleasure to host you; we hope you will visit again soon.Best,Steve SmykaGeneral Manager

1 out of 5

Posted by on Aug 13, 2023

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Comment from Hotel Management

Sep 2, 2023 by GM

Dear Jeff,Thank you for choosing to stay with us. We enjoyed having you as our guest and regret not meeting every expectation. We look forward to welcoming you again and providing a stay that is exceptional in every way.Sincerely,Steve SmykaGeneral Manager

5 out of 5

Posted by on May 14, 2023

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Comment from Hotel Management

Jun 7, 2023 by GM

Dear MARIA,We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.Best,Stephen MullenGeneral Manager

4 out of 5

Posted by on Apr 9, 2023

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Comment from Hotel Management

Jun 1, 2023 by GM

Dear Bonnie,We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,Stephen MullenGeneral Manager

5 out of 5
Great service. Happy hour was a plus!

Posted by , from Perry on Feb 16, 2023

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Comment from Hotel Management

Feb 16, 2023 by GM

Dear Rachel,We are so appreciative of your kind review. It is rewarding to know that you enjoyed our happy hour and great service. Your remarks serve as an encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area.Best,Stephen MullenGeneral Manager

5 out of 5

Posted by on Jan 21, 2023

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Comment from Hotel Management

Mar 14, 2023 by GM

Dear JoAnne,Thank you for sharing this superior rating of your experience, and please visit us again.Best,Stephen MullenGeneral Manager

5 out of 5

Posted by , from Doral on Jan 12, 2023

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About the Embassy Suites Hotel Des Moines Downtown

Location 101 E Locust St, Des Moines, IA 50309

Property Features

Embassy Suites Hotel Des Moines Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Embassy Suites Hotel Des Moines Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Des Moines hotel is smoke free.

  • 234 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1990
  • Full breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Hotel Des Moines Downtown offers 234 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Des Moines hotel provides wireless Internet access for a surcharge. 37-inch LCD televisions come with premium satellite channels, pay movies, and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Sitting area
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Liberty's - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Des Moines
  • Embassy Suites Hotel Moines Downtown
  • Embassy Suites Moines Downtown
  • Des Moines Embassy Suites
  • Embassy Suites Des Moines
  • Embassy Suites Hotel Des Moines Downtown Iowa
  • Embassy Suites Hotel Des Moines Downtown Hotel
  • Embassy Suites Hotel Des Moines Downtown Des Moines
  • Embassy Suites Hotel Des Moines Downtown Hotel Des Moines

You should know

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.