Skip to main content
Beginning of main content
4.5 out of 5

"Felt like I was in gone with the wind elegance Very clean and upscale. Kept to the the tradition " More

By a verified traveler on Mon 23 Nov 2020

Enter dates to see availability

Hotel Description

Family-friendly stay near Canal Street

Heart of New Orleans

A stay at this New Orleans Central Business District hotel places you steps from Caesars New Orleans Casino and within a 5-minute walk of Canal Street. Ernest N. Morial Convention Center and Bourbon Street are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the gym and perks like free WiFi.

Club Suite (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room (Guest)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Windsor Court ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Windsor Court

Everyone (6) Couples (1) Family (2)
5 out of 5

Posted by , from gulfport on Apr 21, 2022

Was this review helpful to you?
5 out of 5
Felt like I was in gone with the wind elegance Very clean and upscale. Kept to the the tradition

Posted by on Nov 23, 2020

Was this review helpful to you?
Comment from Hotel Management

Nov 23, 2020 by Windsor Court Hotel

Thank you for visiting Windsor Court Hotel. We are pleased to see your experience at Windsor Court merited your attention in a positive way! Thank you for taking the time to rate Windsor Court Hotel and we look forward to welcoming you back in the near future.

1 out of 5
This 5 star rating is a JOKE: We’ll never forget the experience my wife had to endure at this God awful establishment. Absolutely an eye opening experience of racism. As A white man I’ve been ignorant in believing that quality service and money was color blind and you get what you pay for no matter what color, gender or creed you may be. That was not the case at the Windsor Court. We choose this tired and dusty place for a relaxing weekend getaway with my beautiful wife who happens to be black. The idea was I’d watch some college football while my wife laid out by the pool. Little did I know that my wife would have to sit on the molded chair for over an hour without ever being approached by the staff. Staff of approx. 4 plus 1 manager and a total of roughly 12 guests (3 groups) in the pool area, all the staff were white besides 1 Hispanic. All the groups had been brought seat covers and towels immediately upon arrival besides my wife the only minority guest. All of the groups had been checked on and served multiple times. My wife was not approached for over an hour. She approached them and asked if she was suppose to check in or some thing, not wanting to believe she was deliberately over looked. To her surprise the staffer pointed at a sign that clearly stated “Due to COVID we ask that you NOT approach us but sit and wait to be approached to avoid lines etc.... My wife then breaks out in tears to come get me. Thanks Windsor Court for opening my eyes! We’ve experienced s

Posted by , from Baton Rouge, LA on Sep 29, 2020

Was this review helpful to you?
5 out of 5
Superb in every way. There for a romantic getaway and the suite was large and elegant. Staff was friendly, knowledgeable, and discrete. Dining and room service really good too. Expensive and worth it.

Posted by on Feb 4, 2019

Was this review helpful to you?
5 out of 5
Great location near the French Quarter. Beautiful room. I stay there most times I go to NOLA, and love it.

Posted by , from Great Falls, VA on Nov 5, 2018

Was this review helpful to you?
Comment from Hotel Management

Nov 12, 2018 by Windsor Court Hotel

Thank you for being loyal guest of Windsor Court Hotel. We are happy to learn your stays have been enjoyable and appreciate your complements. Looking forward to welcoming you back soon!

5 out of 5

careless, careless

Unfortunately, when I reserved my premium suite through Travelocity, I saw the two queen beds in the picture for that selection, and clicked on it. It turns out that the picture of two queen bed was matched up with a king bed room The hotel was out of double queens, so I ended up sleeping on a foldout cot in my premium suite while my teenage daughter took the king bed. Moral to this story: don't book hotels through Travelocity.

Posted by , from williamsport on Aug 1, 2016

Was this review helpful to you?
5 out of 5

A true gem...

It was great to be back at the Windsor Court.....a wonderful graceful place in the heart of downtown yet a bit off the beaten track. Superior staff & facilities. Rated 4 Stars, should probably be 5. Looking forward to our next visit to the Big Easy so we can return.

Posted by on Jan 13, 2016

Was this review helpful to you?
5 out of 5

Great location edge of the French quarter and nice

Great staff and services. Room not ready when we arrived and was given free upgrade.

Posted by , from Memphis, TN on Jan 5, 2016

Was this review helpful to you?

Property Features

The Windsor Court offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly The Windsor Court. Parking is available for a fee. This New Orleans hotel is smoke free.

  • 1 building
  • 316 guestrooms or units
  • 23 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.8 km / 1.1 mi)
  • Metro station: Canal at South Peters Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Windsor Court offers 316 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Espresso maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

The Grill Room - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Cafe Anglais - This coffee shop serves light fare only. Open daily.

Polo Club Lounge - This piano bar serves dinner and light fare. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Fishing nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 10
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30–60 per person
  • Valet parking fee: USD 59.50 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Court Hotel Windsor
  • Court Windsor
  • Court Windsor Hotel
  • Hotel Court Windsor
  • Hotel Windsor Court
  • Windsor Court
  • Windsor Court Hotel
  • Windsor Court Hotel New Orleans
  • Windsor Court New Orleans
  • Windsor Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

url importing http://www.travelocity.com/New-Orleans-Hotels-The-Windsor-Court.h25999-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-Orleans-Hotels-The-Windsor-Court.h25999-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/New-Orleans-Hotels-The-Windsor-Court.h25999-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.