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 Norfolk • 1 Room
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Best Western Plus Holiday Sands Inn & Suites

2.5-star property
1330 E Ocean View Ave, Norfolk, VA 1-855-201-7819
3.6 out of 5
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See all 14 travelocity Reviews

"The staff was exceptionally friendly. Breakfast options were very good. It was great to be so close to the ocean. Although we weren’t there during ... " More

By a verified traveler on Sat 14 Oct 2023

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Hotel Description

Enjoy the free WiFi at this beachfront Norfolk hotel

On the beach

Within a 15-minute walk of this Cottage Line hotel, you'll find Norfolk Beaches and Community Beach. Ocean View Beach and Sarah Constant Shrine Beach are also within 2 miles (3 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$98* Per night/room May 6 - May 7

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Holiday Sands Inn & Suites ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Holiday Sands Inn & Suites

Everyone (8) Couples (2) Family (5)
5 out of 5
The staff was exceptionally friendly. Breakfast options were very good. It was great to be so close to the ocean. Although we weren’t there during pool weather, it looked like a very enticing place to be.

Posted by on Oct 14, 2023

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Comment from Hotel Management

Oct 21, 2023 by c

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5

Posted by on Sep 27, 2021

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3 out of 5

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jul 11, 2021 by Kalyn

Thank you for your feedback.

1 out of 5
On water only plus ,property is not up to Best Western standards

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 15, 2021 by Hotel Staff

We appreciate your your feedback

2 out of 5
Musty smell, shopworn furniture including broken table, dirty carpet, dirty bathroom. A rundown beachfront motel. Interestingly Travelocity asked earlier for comments, and apparently shared with the property which responded to Travelocity that stye had resolved issues directly with me: completely untrue. They never contacted me directly

Posted by on Oct 14, 2019

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Comment from Hotel Management

Nov 25, 2019 by General Manager

Please contact the hotel manager directly so that we may assist you.

1 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by General Manager

We appreciate your business and your feedback

4 out of 5
This was our second time staying here! It’s nothing fancy but the room was clean and well equipped. Check in was smooth and quick and they even allowed a late check-out! As with the last time, the location was the major draw. The beach is right there and not super busy. We would definitely stay again.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 19, 2019 by Management

We appreciate your patronage and your feedback.

3 out of 5
Good beach access. Check-in was slow beyond check-in time, room floor not very clean and balcony floor is full of sand, bathroom space is tight, breakfast food is typical. overall it is reasonable.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Aug 19, 2019 by Management

We appreciate your patronage and your valuable feedback.

5 out of 5
I recommend this location and hotel. Everything in place and a good place to stay.

Posted by on Jun 17, 2019

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4 out of 5
The staff was very nice. Check in was easy. I locked myself out of the room and I recieved a replacement key quickly and with a smile. I spoke with housekeeping about check out procedure 30 minutes before the deadline . She was friendly and informative.

Posted by on May 21, 2019

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About the Best Western Plus Holiday Sands Inn & Suites

Location 1330 E Ocean View Ave, Norfolk, VA 23503

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:

  • Swimming pool

Property Features

Best Western Plus Holiday Sands Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Holiday Sands Inn & Suites. Limited free parking is available on a first-come, first-served basis. This Norfolk hotel is smoke free.

  • 85 guestrooms or units
  • 5 levels
  • 2 buildings
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free full breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 6 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Holiday Inn
  • Best Western Holiday Sands
  • Best Western Holiday Sands Inn
  • Best Western Plus Holiday Sands
  • Best Western Plus Holiday Sands Inn
  • Best Western Plus Holiday Sands Inn Norfolk
  • Best Western Plus Holiday Sands Norfolk
  • Holiday Inn Plus
  • Holiday Inn Sands
  • Best Western Norfolk
  • Norfolk Best Western
  • Best Western Holiday Sands Hotel Norfolk
  • Best Western Plus Holiday Sands Inn Suites
  • Plus Sands & Suites Norfolk
  • Best Western Plus Holiday Sands Inn & Suites Hotel
  • Best Western Plus Holiday Sands Inn & Suites Norfolk
  • Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

You should know

  • The seasonal pool will open June 09 and close September 06.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.