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"Breakfast was disappointing with no fresh fruit, then offered us slimy, old fruit in a grocery store container; juice /water machine was broken and eg ... " More

By a verified traveler on Mon 03 Jul 2023

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Hotel Description

Hotel near Old Mill District in Bend

Heart of Bend

Your stay at this Larkspur hotel places you within 2 miles (3 km) of St. Charles Bend and St Charles Foundation. Saint Charles Hospital and Pilot Butte State Park are also within 2 miles (3 km).

Free perks

This hotel features a seasonal outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Apr 28 - Apr 29

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Bend, OR ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Bend, OR

Everyone (9) Couples (2) Family (5)
3 out of 5
Breakfast was disappointing with no fresh fruit, then offered us slimy, old fruit in a grocery store container; juice /water machine was broken and eggs, sausage and potatoes were all bad tasting and looking. Parking lot and dividers from road were ugly, breaking and tight quarters. Room was crammed with furniture, area around bed was tight to maneuver around and bathroom was small with pealing paint. Counter staff smoked cigarettes within view of the front door. We were very surprised as this was the most expensive hotel we stayed at on our travels.

Posted by on Jul 3, 2023

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Comment from Hotel Management

Jul 3, 2023 by Angela Ahmed- General Manager

On behalf of our entire staff at Country Inn & Suites by Radisson, Bend, OR - BEND we apologize for the concerns you shared about your experience at this hotel. Thank you for providing us feedback from your stay. First and foremost, I am sorry to hear you were unhappy with your experience here at the Country Inn & Suites Hotel. We take complaints very seriously, and I want to assure you that we are working towards upgrades at our hotel. With us merging with Choice, we had a small delay with our upgrades for design purposes. I apologize for breakfast, as we have wonderful reviews for breakfast. With that said, always room for improvement.

5 out of 5

Posted by on Jun 25, 2023

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Comment from Hotel Management

Jun 26, 2023 by Mike

Dear Sean, Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Bend, OR - BEND. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We appreciate your loyality and please know it is our priority to make every guest’s stay in our hotel a memorable one by providing outstanding services. I hope our staff achieved the goal of making your stay comfortable by providing outstanding services.

5 out of 5
They had everything I needed. Clean room. No complaints.

Posted by on Sep 30, 2022

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Comment from Hotel Management

Oct 11, 2022 by Angela, GM

Thank you so much for staying with us. We appreciate you being here. Safe Travels until we see you again.

1 out of 5

Posted by on Jul 29, 2022

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4 out of 5
Wonderfully comfortable and centrally located to where I was performing a site visit, the airport and good food. Quiet and restful. I really have nothing disappointing from the visit to report. Well done, and would recommend this hotel to anyone.

Posted by on Mar 5, 2022

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Comment from Hotel Management

Mar 7, 2022 by Jonny

Thank you!

5 out of 5
Outdoor pool was not usable due to weather. Indoor would be nice...

Posted by on Oct 15, 2021

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Comment from Hotel Management

Oct 18, 2021 by Jonny

Thank you! Yes pool is closed for the season. If we had an indoor pool, that would be nice.

2 out of 5
VERY poorly designed bathrooms. Toilet almost touching the tub. Opening the bathroom actually touching the toilet. Toilet was so far from vanity the toilet paper was out of reach. Either the architect screwed up or the toilets were installed in the wrong place (I looked at multiple rooms before finding out they were all this way).

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 11, 2021 by Jonny

Hi I do apologize for the bathroom.

4 out of 5

Posted by on Sep 13, 2021

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4 out of 5
The clerk was friendly and helpful

Posted by on Aug 13, 2021

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Comment from Hotel Management

Aug 13, 2021 by Jonny

Thank you!

1 out of 5
They cancelled my reservation. It was pre-paid too. They blamed “Expedia” for overbooking. We paid $100 more for another hotel at 11pm. Very disappointing.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 19, 2021 by Jonny

We apologize for the inconvenience of this, we are working on a solution for these matters.

About the Country Inn & Suites by Radisson, Bend, OR

Location 62065 27th Street, Bend, OR 97701

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:

  • Spa tub
  • Swimming pool

Property Features

Country Inn & Suites by Radisson, Bend, OR offers its guests a spa tub and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 920 square feet (85 square meters) and includes a conference center. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Country Inn & Suites by Radisson, Bend, OR. Self parking is free. This Bend hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 920 sq ft of conference space
  • 85 sq m of conference space
  • To-go breakfast (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Bend, OR offers 64 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired internet: USD 20.00 per day (rates may vary)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Bend
  • Comfort Inn Bend
  • Comfort Inn Suites Bend
  • & Suites By Radisson, Bend, Or
  • Country Inn Suites by Radisson Bend OR
  • Country Inn & Suites by Radisson, Bend, OR Bend
  • Country Inn & Suites by Radisson, Bend, OR Hotel
  • Country Inn & Suites by Radisson, Bend, OR Hotel Bend

You should know

  • The seasonal pool will open in May and close in October.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.