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 Post Falls •1 Room
 Post Falls • 1 Room
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SureStay Plus Hotel by Best Western Post Falls

2.5-star property
3647 West 5th Avenue, Post Falls, ID 1-855-201-7819
3.9 out of 5
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See all 20 travelocity Reviews

"I was looking for a price friendly motel that was safe and not far from the hospital where my husband was having surgery. I would stay there again. " More

By a verified traveler on Fri 12 Jan 2024

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Hotel Description

Enjoy free breakfast at this Post Falls hotel

Near the airport

At this Post Falls hotel, you'll be within 3 miles (5 km) of Stateline Stadium and Speedway and 6 miles (10 km) of University Of Idaho Research Park. Hauser Lake and The Links Golf Course are also within 6 miles (10 km).

Free perks

An indoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A computer station and free newspapers are also provided.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$77* Per night/room May 5 - May 6

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

SureStay Plus Hotel by Best Western Post Falls ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Post Falls

Everyone (10) Couples (3) Family (8)
5 out of 5
I was looking for a price friendly motel that was safe and not far from the hospital where my husband was having surgery. I would stay there again.

Posted by on Jan 12, 2024

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2 out of 5
There was a hole in the sheets. The heater didn't work well and made a loud clicking noise all night long that kept waking me up. The shower also didn't drain well. I looked for a hotel that had better reviews and paid a little more to ensure it was good. I got ripped off. Look elsewhere.

Posted by on Oct 30, 2023

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Comment from Hotel Management

Oct 30, 2023 by Amanda

Thank you for your review. We are sorry to hear of your experience. We would have happily moved you rooms had we have known of the issues. I am having my maintenance team look at the heater issue you mentioned. We hope that you might give us another opportunity in the future to better serve you.

5 out of 5

Posted by on Sep 16, 2023

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5 out of 5

Posted by on Jan 29, 2023

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4 out of 5
A very nice and quiet area with it being pet friendly I would have brought my pet.

Posted by on Oct 16, 2022

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2 out of 5
Our room sink and shower filled with water when left on even for a veey short time. Showering in a puddle of dirty water at your feet. In the middle of the night being woke up several times to a terrible high pitch sound coming from the refrigerator. I didnt say anything ro staff as we didn't get to the hotel til almost 1 am and just needed to shower and sleep. I didnt have the energy to be move rooms and thats what would have happened had I went ans spoke with the staff. The positive side the woman who checked me in earlier in the day was polite and friendly. I most like will not stay at your establishment again.

Posted by on Oct 8, 2022

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Comment from Hotel Management

Oct 10, 2022 by Amanda

Thank you for your review. We are sorry that you had these issues with your stay and we will be working to have them fixed.

3 out of 5

Posted by on Sep 19, 2022

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4 out of 5
Refrigerator did not work, ice machine did not work while we were there, no cafe within the facility, far removed from any establishments (dining, grocery, shops)

Posted by on Sep 15, 2022

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4 out of 5

Posted by on Aug 22, 2022

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2 out of 5
Room and bed was good. Cleaning staff was coopertive and available. The elevator was smeared with something so we did not want to touch it.

Posted by on Mar 14, 2022

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About the SureStay Plus Hotel by Best Western Post Falls

Location 3647 West 5th Avenue, Post Falls, ID 83854

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and an arcade/game room are also featured at SureStay Plus Hotel by Best Western Post Falls. Free self parking is available. Smoking is allowed in designated areas at this Post Falls hotel.

  • 1 building
  • 99 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers. This Post Falls hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Housekeeping is provided daily.

  • Spring water bath
  • MP3 dock
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SilverStone Inn Post Falls
  • SilverStone Post Falls
  • Fairbridge Inn Express Hotel Post Falls
  • SilverStone Inn
  • Surestay Plus By Post Falls
  • SureStay Plus Hotel by Best Western Post Falls Hotel
  • SureStay Plus Hotel by Best Western Post Falls Post Falls
  • SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.