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4.0 out of 5

"Not a convenient spot to get into " More

By a verified traveler on Sat 11 Jun 2022

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Hotel Description

Hotel near Moda Center in Portland

Southwest Portland stay

Within a 10-minute walk of this Southwest Portland hotel, you'll find Portland State University and Oregon Health and Science University. Moda Center and Oregon Convention Center are also within 3 miles (5 km).

Free perks

A restaurant and a bar/lounge are featured at this hotel. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A safe deposit box is provided and the front desk is staffed around-the-clock.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$86* Per night/room Mar 31 - Apr 1

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King Bed, Street Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

SureStay Hotel by Best Western Portland City Center ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Hotel by Best Western Portland City Center

Everyone (6) Family (2)
4 out of 5

Posted by on Dec 8, 2022

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4 out of 5
Not a convenient spot to get into

Posted by , from TEMPLE CITY on Jun 11, 2022

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Comment from Hotel Management

Jun 13, 2022 by SureStay

Thank you for staying. We appreciate your feedback.

5 out of 5

Posted by on May 15, 2022

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4 out of 5
I never could get the WIFI to work.

Posted by on Sep 15, 2021

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Comment from Hotel Management

Sep 15, 2021 by SureStay

Thank you for staying!

3 out of 5
I guess that due to Covid, they did no housekeeping at all the 4 nights I was there. The garbage piled up from food deliveries, bathroom wasn't cleaned. One had to request towels and toiletries from the front desk if one wanted them.

Posted by on Feb 9, 2021

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Comment from Hotel Management

Feb 11, 2021 by Surestay

We appreciate you staying. You are correct that housekeeping services are limited during COVID19 times. Full housekeeping service is only being provided for guests who stay longer than 5 days. However, guests may have thier garbages emptied by putting them in the hallways and additional requests like towels, shampoo, or coffee can be delivered to the room upon request.

5 out of 5

Posted by on Oct 7, 2020

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Comment from Hotel Management

Oct 7, 2020 by SureStay

Thank you for staying!

5 out of 5
It was close to oshu where my wife had surgery. The restaurant down stairs has good food .

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 19, 2019 by Travelodge

Thank you for staying.

3 out of 5
The motel is not easy to find. Better instructions would be helpful. The motel was fine for its age.

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 30, 2019 by Travelodge

Thank you for your feedback!

4 out of 5
minimal breakfast items, no coffee half and half ... good room for dog!

Posted by , from Portland, OR on Nov 25, 2018

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3 out of 5
Hotel was very close to OHSU and was clean but old.

Posted by , from portland oregon on Sep 20, 2018

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About the SureStay Hotel by Best Western Portland City Center

Location 2401 Sw 4th Ave, Portland, OR 97201

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. SureStay Hotel by Best Western Portland City Center also features a vending machine, coffee/tea in a common area, and a front-desk safe. Self parking is free. This Portland hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Portland Union Station (6.8 km / 4.2 mi)
  • Metro station: Lincoln St & SW 3rd Ave Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

SureStay Hotel by Best Western Portland City Center offers 40 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast.

SureStay Hotel by Best Western Portland City Center has a restaurant serving breakfast, lunch, and dinner.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • No elevators
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelodge City Center
  • Travelodge City Center Hotel
  • Travelodge City Center Hotel Portland
  • Travelodge Portland City Center
  • Portland Travel Lodge
  • Portland Travelodge
  • Travelodge Portland City Center Hotel Portland
  • Travelodge Portland City Center Hotel
  • Travelodge Wyndham Portland City Center Hotel
  • Travelodge Wyndham Portland City Center
  • Travelodge land City Center
  • Travelodge by Wyndham Portland City Center
  • SureStay Hotel by Best Western Portland City Center Hotel
  • SureStay Hotel by Best Western Portland City Center Portland

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.