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5.0 out of 5

"The check-in clerk was friendly, knowledgeable, and helpful after I’d had a long day of traveling. " More

By a verified traveler on Sun 18 Jun 2023

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Hotel Description

3.5-star hotel near Powell's City of Books

City center stay

You'll be steps from Powell's City of Books and within a 10-minute walk of Portland Art Museum with a stay at this Downtown Portland hotel. Lan Su Chinese Garden and International Rose Test Garden are also within 2 miles (3 km).

Renovated in 2022

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. A coffee shop, a snack bar/deli, and a communal living room are also on offer.

Basic Room, 1 Queen Bed, Shared Bathroom (Bath Down the Hall)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Apr 6 - Apr 7

Deluxe Room, 1 Queen Bed, No View (Junior Deluxe)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, No View (Superior Deluxe Back)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Basic Room, 3 Twin Beds, Shared Bathroom (Bath Down the Hall)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, City View (Superior Corner Deluxe)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, City View (Standard Double)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ace Hotel Portland ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Ace Hotel Portland

Everyone (1)
5 out of 5
The check-in clerk was friendly, knowledgeable, and helpful after I’d had a long day of traveling.

Posted by , from DELTA on Jun 18, 2023

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Comment from Hotel Management

Jun 26, 2023 by Hotel Management

Thank you for staying with us, David! We hope to have see you again soon.

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at Ace Hotel Portland. The hotel can provide concierge services and wedding services. A complete renovation of Ace Hotel Portland was completed in April 2022. This 3.5-star Portland hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • Built in 1912
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Portland Union Station (1.2 km / 0.7 mi)
  • Metro station: SW 11th & Alder Stop (0.2 km / 0.1 mi)

Room Amenities

Ace Hotel Portland offers 78 air-conditioned accommodations with minibars and bathrobes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Stumptown Coffee - Onsite coffee shop.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 25 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 28.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day(656 ft away; open 24 hours)
  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.