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4.3 out of 5

"The views and hospitality were amazing. Every dining option was fabulous, and the pool service went above and beyond. " More

By a verified traveler on Mon 25 Sep 2023

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Hotel Description

Luxury hotel near James L. Knight Center

Heart of Miami

Your stay at this Downtown Miami hotel places you within 2 miles (3 km) of James L. Knight Center and Kaseya Center. Vizcaya Museum and Gardens and PortMiami are also within 3 miles (5 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Enjoy the gym and visit the 4 bars/lounges and poolside bar for drinks.

Skyline View, Deluxe Room, 1 King Bed, Accessible, View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$421* Per night/room May 6 - May 7

Premier Suite, 1 King Bed, Accessible, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Skyline View, Suite, 1 King Bed, Accessible, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Accessible (Island View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Skyline View, Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 3 Max

Skyline View, Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mandarin Oriental, Miami ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mandarin Oriental, Miami

Everyone (2) Couples (2) Family (4)
5 out of 5
The views and hospitality were amazing. Every dining option was fabulous, and the pool service went above and beyond.

Posted by on Sep 25, 2023

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Comment from Hotel Management

Sep 26, 2023 by Elysia Weiss

Dear Emily,Thank you very much for being our guest and taking the time to write about your stay. We are delighted you had an amazing experience at Mandarin Oriental, Miami, and appreciate your kind comments about our staff. It is a perfect getaway location to relax and take in the beautiful views. Many thanks again for sharing your comments and we look forward to your next visit.Kind regards,Elysia Weiss Hotel Manager

1 out of 5

Posted by on Mar 12, 2023

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Comment from Hotel Management

Apr 3, 2023 by Elysia Weiss

Dear Mr. Arthur,We sincerely apologize your recent stay at Mandarin Oriental, Miami did not meet your expectations. Please let us know a contact number and convenient time we can reach out and discuss what transpired and how we can turn around the negative impression.Sincerely,Elysia WeissHotel Manager

5 out of 5
Amazing experience!

Posted by on Feb 13, 2022

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Comment from Hotel Management

Feb 14, 2022 by eweiss

Dear David, Thank you for sharing your great review. I am delighted you had an excellent stay and enjoyed your experience. We appreciate your feedback. Many thanks again for being our guest and we look forward to your next visit. Kind regards, Elysia Weiss Hotel Manager

5 out of 5
Everyone was very attentive to customers and very friendly. Need stay longer next trip.

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 12, 2021 by Mmiguelena

Dear Myrna, Thank you so much for your wonderful review. We are very pleased that you had a great experience and that you enjoyed the service provided by our staff. We hope to welcome you back for a longer vacation. Kind regards, Mauricio Miguelena Hotel Manager

5 out of 5
Center...we could walk to a nunber of dining and shopping options

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 7, 2021 by Mmiguelena

Dear Anonymous, Thank you for sharing your great review. I am delighted you had a wonderful stay and enjoyed the hotel's proximity to nearby entertainment and dining. We hope to welcome you back to another memorable getaway. Kind regards, Mauricio Miguelena Hotel Manager

5 out of 5
It is awsome. The best hotel in Miami.Great property, location, service, amenities.

Posted by on Sep 30, 2019

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3 out of 5
Not Mandarin Oriental standards. Service is much slower then I expected

Posted by , from Kenya on Jun 17, 2019

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5 out of 5
View is fabulous. Hotel is well kept and clean. Staff is very friendly

Posted by on May 4, 2019

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About the Mandarin Oriental, Miami

Location 500 Brickell Key Dr, Miami, FL 33131

Property Features

Mandarin Oriental, Miami offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. Business amenities include a business center and a meeting room. A fitness center, a sauna, and spa services are also featured at the luxury Mandarin Oriental, Miami. Parking is available for a fee. Smoking is allowed in designated areas at this Miami hotel.

  • 326 guestrooms or units
  • 20 levels
  • 4 bars or lounges
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Metro station: Eighth Street Metromover Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Mandarin Oriental, Miami offers 326 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

La Mar by Gaston Acurio - Overlooking the ocean, this restaurant specializes in Peruvian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

MO Bar + Lounge - Overlooking the ocean, this cocktail bar specializes in American cuisine and serves breakfast and light fare. Happy hour is offered. Open daily.

Oasis Pool Cafe - This café specializes in American cuisine and serves lunch and light fare. A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Ecotours nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Mandarin Oriental Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

  • Number of treatment rooms 18
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed up to 2 packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 250 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guest will receive an email before arrival 48 hours
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33 per person
  • Fee for in-room wireless internet: USD 15 (rates may vary)
  • Fee for in-room wired internet: USD 15 (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Covered valet parking fee: USD 57.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Oriental Miami Hotel
  • Mandarin Oriental Hotel Miami
  • Mandarin Oriental Miami
  • Miami Mandarin Oriental
  • Mandarin Miami
  • Mandarin Oriental, Miami Hotel Miami
  • Mandarin Oriental
  • Mandarin Miami
  • Miami Hotel Miami
  • Mandarin Oriental
  • Miami Mandarin Oriental
  • Mandarin Oriental Hotel Miami
  • Mandarin Oriental, Miami Hotel
  • Mandarin Oriental, Miami Miami
  • Mandarin Oriental, Miami Hotel Miami

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.