Sutera Sanctuary Lodges at Poring Hot Springs

3.0 star property
Enjoy the outdoor pool at this 3-star Ranau guest house

Choose dates to view prices

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Room options

View all photos for Palm Villa

Palm Villa | Iron/ironing board, bed sheets

Palm Villa

  • 2080 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for River Lodge

River Lodge | Garden view

River Lodge

  • 1620 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kelicap Twin Share

Kelicap Twin Share | View from room

Kelicap Twin Share

  • 100 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Serindit Hostel with 1 Bunk Bed

Iron/ironing board, bed sheets

Serindit Hostel with 1 Bunk Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Seraya Suite

Seraya Suite | Iron/ironing board, bed sheets

Seraya Suite

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Lodge

Jungle Lodge | Garden view

Jungle Lodge

  • 1442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serindit Hostel with 2 Bunk Beds

Serindit Hostel with 2 Bunk Beds | Iron/ironing board, bed sheets

Serindit Hostel with 2 Bunk Beds

  • 205 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

Similar properties

Exterior
Sutera Sanctuary Lodges at Kinabalu Park
Restaurant
Breakfast available
Room service
Housekeeping
4.2 out of 5, Very Good, (95)
The price is $185
per night
$202 total
includes taxes & fees
Apr 30 - May 1
Sutera Sanctuary Lodges at Kinabalu Park

Frequently asked questions

How close is Sutera Sanctuary Lodges at Poring Hot Springs to the airport?

Sutera Sanctuary Lodges at Poring Hot Springs is 80.6 mi (167-min drive) away from the Kota Kinabalu Intl. Airport (BKI) airport, the closest popular airport to the property.

How much does it cost to stay at Sutera Sanctuary Lodges at Poring Hot Springs?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Sutera Sanctuary Lodges at Poring Hot Springs on Apr 18, 2024 start from $45.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sutera Sanctuary Lodges at Poring Hot Springs have an airport shuttle?

Airport shuttle services are not available at Sutera Sanctuary Lodges at Poring Hot Springs.

Does Sutera Sanctuary Lodges at Poring Hot Springs offer free breakfast?

Sutera Sanctuary Lodges at Poring Hot Springs does not offer free breakfast.

Is there a casino at Sutera Sanctuary Lodges at Poring Hot Springs?

No, there is no casino at this guesthouse.

What time is check-in at Sutera Sanctuary Lodges at Poring Hot Springs?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Sutera Sanctuary Lodges at Poring Hot Springs?

Free parking is not available at this guesthouse.

Does Sutera Sanctuary Lodges at Poring Hot Springs have a pool?

Sutera Sanctuary Lodges at Poring Hot Springs features an outdoor pool and a children's pool.

Does Sutera Sanctuary Lodges at Poring Hot Springs have a restaurant?

Yes, there is a restaurant on site.

Does Sutera Sanctuary Lodges at Poring Hot Springs have a spa?

There are no spa services available at this guesthouse.

How close is Sutera Sanctuary Lodges at Poring Hot Springs to downtown Ranau?

Sutera Sanctuary Lodges at Poring Hot Springs is 11.5 mi away from Ranau.

Sutera Sanctuary Lodges at Poring Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 55 reviews" "
Rating 8 - Good. 10 out of 55 reviews" "
Rating 6 - Okay. 7 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 2 out of 55 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Muhammad Ali Al Siddiq

Stayed 1 night in Oct 2022

6/10 Okay

LUCY

Stayed 1 night in Apr 2022

10/10 Excellent

Sook Ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Man Hei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and spacious chalet
Absolutely amazing!! We stayed in river lodge and everything is perfectly fine as photo shown on the apps. The large spacious glass dining area are so remarkable! The eco-friendly and tropical forest surrounding is really good for travellers who look for wellness and quietness. Inside the park provides you easy trail to waterfall and hanging wooden bridge so you don’t need to plan so much. I will definitely stay in river lodge again among all the other chalets choices
Stayed 1 night in Jan 2020

6/10 Okay

Francis J

Liked: Cleanliness, room comfort
Nice accommodation; restaurant disappointing.
We stayed for 3 nights recently. We were very happy with the room (though it was extremely close to the entrance to the park, so noisy). The restaurant was a let-down - many of the menu items were unavailable, and the cleanliness of the plates, cutlery and tables left a lot to be desired. Considering the prices in the restaurant, this was a real disappointment. n option worth considering is to eat in one of the many local restaurants just outside the gates.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
Room not fullfill as per request
Online confirm bed type provide in bunk bed but end up with 2 single bed. Then the hotel personnel tell you their system did not know about the bunk bed requirements. I was, huh??? It’s hotel.com problem that what show was not able to communicate to hotel operators??? And, the room illustration please reflect the truth. The photo is MISLEADING! The room and bed look spacious and ok but in actual, it’s quite limited space. Pls be remember that the hotel location vs the price, it shld have being a spacious one with this kind of price.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is reasonable, the Palm Villas are amazing. The staff were very helpful and efficient. The location at Poring Hot springs is absolutely spectacular
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and near the hot spring
Stayed 1 night in Jun 2019

10/10 Excellent

Ievgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Poring Hot Springs
Clean and fresh hotel located right inside Poring Hot Springs National Park - you have to buy entrance ticket to access the hotel by car. Quiet at night. The staff was polite and helpful. There is a hole under the front door which a bit scared us at the check-in, however we had absolutely no issues with mosquitoes at night. Wi-Fi was only working at the lobby, no Wi-Fi in the room. Breakfast was nice. There are several places to eat in the village additionally to the resort's restaurant.
Stayed 1 night in May 2019