Save

Hakone Hisui

4.0 star property
4-star spa hotel near Hakone Kowakien Yunessun

Choose dates to view prices

Hakone Hisui

Photo gallery for Hakone Hisui

Hot springs
Exterior
Exterior
Twin Room with Tatami Area, Non Smoking (Not Open Air Bath) | Minibar, in-room safe, individually decorated, individually furnished
Breakfast and dinner served

Overview of Hakone Hisui

Reviews
9.4

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
837 Sengokuhara, Hakonemachi, Ashigarashimo, Hakone, Kanagawa-ken, 250-0631
  • Popular LocationHakone Venetian Glass Museum17 min walk
  • Popular LocationPola Museum of Art3 min drive
  • Popular LocationŌwakudani4 min drive

Room options

Similar properties

Interior entrance
Hakone Ryori Yado Kyuan
Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (139)
The price is $479
per night
$580 total
includes taxes & fees
May 9 - May 10
Hakone Ryori Yado Kyuan

About the neighborhood

Hakone

In Hakone .You'll be steps from Lalique Museum Hakone and a 5-minute walk from Sengokuhara Onsen. Hakone Village Samurai Museum and Sengokuhara Susuki Prairie are also within half a mile (1 km).

What's nearby

  • Hakone Venetian Glass Museum - 17 min walk
  • Pola Museum of Art - 3 min drive
  • Ōwakudani - 4 min drive
  • Hakone Kowakien Yunessun - 9 min drive
  • Hakone Open Air Museum - 10 min drive

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 9 min drive
  • Narita Intl. Airport (NRT) - 123 min drive

Restaurants

  • ごはんと板前料理銀の穂 - 4 min walk
  • 菊壱 - 8 min walk
  • 箱根九十九 - 5 min walk
  • Le Train - 6 min walk
  • SPECIAL EXHIBITION LE TRAIN - 5 min walk

About this property

Hakone Hisui

4-star spa hotel near Hakone Kowakien Yunessun
Hakone Hisui offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A terrace, a vending machine, and karaoke are also featured at the business-friendly Hakone Hisui. Free self parking is available.

This 4-star Hakone hotel is smoke free.

  • 8 guestrooms or units
  • Meeting rooms
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Karaoke
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hakone Hisui offers 8 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested.

Services include facials and body treatments. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Hot springs
  • Karaoke
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels

Outdoor space

  • Deck/patio

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests with food allergies should contact this property in advance. Requests for dietary accommodations are not accepted on site.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakone Hisui
Hakone Hisui Inn
Hisui Inn
Hakone Hisui Hotel
Hisui Hotel

Frequently asked questions

How close is Hakone Hisui to the airport?

Hakone Hisui is 110.7 mi (123-min drive) away from the Narita Intl. Airport (NRT) airport, the closest popular airport to the property.

Does Hakone Hisui have an airport shuttle?

Airport shuttle services are not available at Hakone Hisui.

How close is Hakone Hisui to the beach?

This hotel is 18.8 mi (50-min drive) from Yugawara Beach and 19.2 mi (55-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Hakone Hisui offer free breakfast?

Hakone Hisui offers free local cuisine breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hakone Hisui?

No, there is no casino at this hotel.

What time is check-in at Hakone Hisui?

Check-in start time: 3 PM; Check-in end time: 8 PM.

Is there free parking at Hakone Hisui?

This hotel offers free self parking.

Does Hakone Hisui have a pool?

Hakone Hisui does not have a pool.

Does Hakone Hisui have a restaurant?

Yes, there is a restaurant on site.

Does Hakone Hisui have a spa?

This hotel doesn't have a spa, but it does offer body treatments, massages, and facials.

How close is Hakone Hisui to downtown Hakone?

Hakone Hisui is 0.6 mi away from Sengokuhara.

Hakone Hisui Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 58 reviews" "
Rating 8 - Good. 12 out of 58 reviews" "
Rating 6 - Okay. 1 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 1 out of 58 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

April, NY, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel .
Stayed 1 night in Sep 2019

6/10 Okay

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The hot baths at Hakone Hisui are wonderful. The facilities are very clean and tidy. Staff are professional and accommodating. I will be staying again.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very big and the atmosphere relaxing with lots of gardens outside and nice views
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Hakone Getaway
Modern and minimalist decor while preserving the Japanese aesthetic. Service was top notch and the dining experience first class.
Stayed 1 night in Apr 2019

10/10 Excellent

Yee Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unforgettable experience
Very beautiful hotel with good food & good onsen. A nice place for a relaxing stay
Stayed 2 nights in Nov 2018