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4.4 out of 5

"The hotel was very clean. The pool area was very nice " More

By a verified traveler on Mon 14 Jun 2021

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Hotel Description

3-star hotel near Pensacola Bay Center

Heart of Pensacola

Within a 15-minute walk of this Southeast Pensacola hotel, you'll find Pensacola Bay Center and Veterans Memorial Park. Pensacola Visitor Information Center and Lions Park are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$159* Per night/room Mar 31 - Apr 1

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard Pensacola Downtown ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard Pensacola Downtown

Everyone (7) Couples (1) Family (4)
5 out of 5

Posted by on Oct 14, 2022

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5 out of 5
Quite

Posted by on Aug 29, 2021

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5 out of 5
The hotel was very clean. The pool area was very nice

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 14, 2021 by GM

Thank you so much for the nice comments! We are glad you enjoyed your stay!

5 out of 5
Friendly staff

Posted by on May 31, 2021

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3 out of 5

Posted by on Feb 29, 2020

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5 out of 5
Property was clean and well kept Having a bar grill downstairs a plus

Posted by on Oct 6, 2019

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5 out of 5
The staff was very wonderful and so nice! The room was very clean

Posted by on Jan 2, 2019

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5 out of 5

Nice hotel, great location.

Pros: Convenience and friendly staff, clean and attractive room.
Friendly staff, always complimentary and helpful. Food was wonderful which was a nice surprise.

Posted by on Dec 11, 2017

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Comment from Hotel Management

Jan 30, 2018 by Jennifer Mason, General Manager

Dear Gina, Thank you for taking the time to review your recent stay with us! We always enjoy our guest feed back. Please consider staying with us if your future travel plans bring you back to Pensacola!

2 out of 5
Cons: The staff could clean better. Had a pull out bed never looked at or touched to straighten up.
Not great - sub par. Rooms were never cleaned properly. Working with the AC was a challenge. Ate breakfast in lobby - over $25 for 2 people and order still wasn't correct. No longer offer tea in the room, only coffee. Had to purchase own tea bags. No pool towels available when needed. No mirrors in the main living space - which isn't a problem but when someone is taking a shower or using the bathroom, one can't get completely ready.

Posted by , from Denver, CO on Jul 26, 2016

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4 out of 5

Good, but not great.

Pros: Very nice staff and location.
Cons: The quality, quantity, and price of the food in the hotel needs to improve.
Location: Great location, easy to go across the street to McGuires, Fish House was close by. Great location.
The rooms are starting to show a LITTLE WEAR. Was very clean however. The location is very good and the front desk folks were very friendly and professional. Food availability, in the hotel, was weak to marginal in price and quantity/quality Overall, it was pretty good, I WOULD stay there again, but it would not be an automatic decision. I would look around to see if there was something better and comparable in price.

Posted by , from Sebastian, FL on Nov 2, 2015

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About the Courtyard Pensacola Downtown

Location 700 E Chase St, Pensacola, FL 32502

Property Features

Courtyard Pensacola Downtown offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 900 square feet (81 square meters) and includes conference space. The business-friendly Courtyard Pensacola Downtown also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Pensacola hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 900 sq ft of conference space
  • 81 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Pensacola Station (9.5 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Courtyard Pensacola Downtown offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Courtyard Cafe - Onsite bistro. Guests can enjoy drinks at the bar.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.00–12.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Hotel Pensacola Downtown
  • Courtyard Pensacola Downtown
  • Courtyard Pensacola Downtown Hotel Pensacola
  • Pensacola Courtyard
  • Pensacola Marriott
  • Courtyard Pensacola Downtown Hotel
  • Courtyard Pensacola Hotel
  • Courtyard Pensacola Pensacola
  • Courtyard Pensacola Downtown Hotel
  • Courtyard Pensacola Downtown Pensacola
  • Courtyard Pensacola Downtown Hotel Pensacola

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.