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Reviews

4.5 / 5Wonderful
506 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Playa del Carmen Main Beach
    4 min walk
  • Popular Location
    Nuestra Senora del Carmen Catholic Church
    4 min walk
  • Popular Location
    Central Square
    7 min walk
  • Airport
    Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    101 min drive

Book online or call:

1-855-214-3079

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    About this area

    Playa del Carmen

    Located in Playa del Carmen, Thompson Playa Del Carmen - Adults Only is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.

    Popular Location

    What's nearby

    • Playa del Carmen Main Beach - 4 min walk
    • Nuestra Senora del Carmen Catholic Church - 4 min walk
    • Mamitas Beach Club - 6 min walk
    • Central Square - 7 min walk
    • Yucatek Divers - 10 min walk

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

    About this property

    Thompson Playa Del Carmen - Adults Only

    At Thompson Playa Del Carmen - Adults Only, spend the day playing on the nearby beach then return to dine at one of the hotel's 3 restaurants. All 92 rooms offer free WiFi, minibars, and LED TVs with digital channels. Other amenities available to guests include rainfall showerheads, free newspapers, and ceiling fans.

    Awards and affiliations

    • Thompson Playa Del Carmen - Adults Only is listed in the 2017 Condé Nast Traveler Top 100 List.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 15 per night

    Food and drink

    Continental breakfast available for a fee daily 7 AM–noon: USD 10-40 per person
    3 restaurants and 1 coffee shop/café
    3 bars/lounges

    Things to do

    24-hour fitness center
    Outdoor pool
    Spa services

    Family friendly

    Dry cleaning service
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Guest services

    Daily housekeeping
    Dry cleaning service
    Free grocery shopping service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    1 meeting room
    Conference space

    Outdoors

    Beach loungers
    Pool cabanas (surcharge)
    Rooftop terrace

    Spa

    Massage - deep-tissue
    Massage - sports
    Massage - Swedish
    Reflexology

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Braille signage

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Ceiling fan
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Rainfall showerhead
    Shower

    Entertainment

    55-inch LED TV
    Digital channels
    Premium channels

    Food and drink

    Minibar

    More

    Connecting rooms available
    Free newspapers
    Iron/ironing board
    Laptop-compatible safe
    Phone
    4.5

    Wonderful

    5 - Excellent
    356
    4 - Good
    93
    3 - Okay
    36
    2 - Mediocre
    10
    1 - Poor
    11
    4.8
    Cleanliness
    4.6
    Service and Staff
    4.4
    Amenities
    4.7
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I thought the property was amazing..the pool deck on the roof with the nightclub was awesome..was my first visit to Mexico and i loved staying at Thompson Plays Del Carmen

    Stayed 5 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The room was beautiful. Very clean and well kept. The only downfall of the room was the glass door for the toilet area. I think the door should be glossed. The rooftop pool was beautiful. Sadly, we were told that we could not use the comfy lounger beds unless we consumed a minimal amount at the bar/restaurant. As a paying guest of the hotel, I did not appreciate being told this. We should not be forced to pay more to use a lounger bed - I did not think this information is listed anywhere on the Thompson Hotel site either. Overall, it is a beautiful hotel and we had a great stay.

    Stayed 5 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The rooftop oasis was amazing. We rarely went to the beach. We had everything we wanted there, including an amazing view of the water. The hotel breakfast was superb. Not to be missed. Our waiter, Nelson, remembered our preferences by the second day. We felt like we were home.

    Stayed 6 nights in Dec 2019

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Beautiful hotel but not great for R&R

    After a 19 hour journey from Spain, I arrived

    Stayed 1 night in Dec 2019

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