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Royal Hideaway Playacar All Inclusive - Adults only

Star Rating
4.5 out of 5

Information

Reviews

4.5 / 5Wonderful
1,265 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Playacar Golf Club
    2 min drive
  • Popular Location
    Playa del Carmen Maritime Terminal
    5 min drive
  • Popular Location
    Yucatek Divers
    5 min drive
  • Airport
    Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    100 min drive

Choose your room

Book online or call:

1-855-214-3079
  • Luxury Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    • Free self parking
    • All-Inclusive
    Price is $340
    per night
    It only takes 2 minutes
  • Luxury Room (Royal view)

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    • Free self parking
    • All-Inclusive
    Price is $363
    per night
    It only takes 2 minutes
  • Luxury Room (Relax pool)

    Room Amenities

    • Resort view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    • Free self parking
    • All-Inclusive
    Price is $399
    per night
    It only takes 2 minutes
  • Luxury Room (Sunrise)

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    • Free self parking
    • All-Inclusive
    Price is $422
    per night
    We have 5 left
    It only takes 2 minutes
  • Luxury Single Room (Relax pool)

    Room Amenities

    • Resort view
    • Sleeps 1
    • 1 King Bed
    More details
    Exceeds max adults
  • Luxury Single Room (Royal view)

    Room Amenities

    • Sleeps 1
    • 1 King Bed
    More details
    Exceeds max adults
  • Luxury Single Room (Sunrise)

    Room Amenities

    • Partial ocean view
    • Sleeps 1
    • 1 King Bed
    More details
    Exceeds max adults
  • Luxury Single Room

    Room Amenities

    • Sleeps 1
    • 1 King Bed
    More details
    Exceeds max adults

About this area

Playa del Carmen

Located on the beach, Royal Hideaway Playacar All Inclusive - Adults only is in Playa del Carmen's Playacar neighborhood. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. 3D Museum of Wonders and Yucatek Divers are also worth visiting. Our guests appreciate the property's quiet location.

What's nearby

  • Popular Location
    Playacar Golf Club - 2 min drive
  • Popular Location
    Playa del Carmen Maritime Terminal - 5 min drive
  • Popular Location
    Playa del Carmen Main Beach - 5 min drive
  • Popular Location
    Yucatek Divers - 5 min drive
  • Popular Location
    Nuestra Senora del Carmen Catholic Church - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Spend the day relaxing on the beach or pampering yourself at Royal Hideaway Playacar All Inclusive - Adults only's full-service spa. All 200 rooms offer WiFi, balconies, and 24-hour room service. Guests will also find LCD TVs, minibars, and premium bedding.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/boogie boarding
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Policies

Check-in

Check-in between 3:00 PM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.31 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The restaurants at this property enforce a formal dress code. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Children 17 years old and younger are not permitted at this property.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Outdoor pool
  • Sailing
  • Sauna
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Computer station

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Fan
  • Premium bedding

Bathroom

  • Separate bathtub and shower

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Phone
  • Safe

Nearby things to do

Activities

4.5

Wonderful

5 - Excellent
883
4 - Good
240
3 - Okay
85
2 - Mediocre
32
1 - Poor
25
4.7
Cleanliness
4.7
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful Royal Hideaway Playacar All Inclusive - Adults only

Stayed 7 nights in Nov 2019

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities

Estuvimos cuatro noches la propidad Muy vien el servisio de meseros muy malo El serbiciode la conserge muy vien El serbisio del from des malo no buelbo a regresar A ese hotel

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Nov 2019

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Beach is beautiful accommodations mediocre staff awe full

Stayed 4 nights in Dec 2019

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Royal Hideaway Playacar resort was very cozy, just-right-size resort. All the amenities, pools and beach were within short-walking distance. Beach was very nice. Pool water was a bit cold. Jacuzzi was not warm at all. The resort was a little lacking in the variety of food/snack bars department. Lack of buffet is a big minus. No pool bar or grill that serves burgers, fries, etc during the day. Drinking bar selection was ok. The worst part about the resort was the service. Personnel was not always accommodating and not very attentive. It would easily take about 3 hours for dinner every night, even when prior reservations were made. Wait to be seated. Once seated, wait and have to ask to be given menus. Then have to ask for waiter to come and take orders. Even off-peak times, dinner took over an hour to be served after orders were placed. One dinner night was 8-11:30pm...a lot of waiting, not that much food. Due to these delays, unless dinner reservations were made for 6pm, it was almost guaranteed that night entertainment/show would be missed.

Stayed 4 nights in Nov 2019

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