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Grand Riviera Princess All Suites Resort & Spa All Inclusive

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Very Good
3,800 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course
    6 min drive
  • Popular Location
    Punta Esmeralda Beach
    9 min drive
  • Popular Location
    Grand Coral Golf Riviera Maya
    12 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    46 min drive

Choose your room

Book online or call:

1-855-214-3079
  • Deluxe Suite, Garden View (with jacuzzi)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds and 1 Queen Sofa Bed OR 1 King Bed and 1 Queen Sofa Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Tue, Dec 17
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast included
    • Free self parking
    • All-Inclusive
    47% off
    Price was $400Price is now $212
    per night
    It only takes 2 minutes

About this area

Playa del Carmen

Grand Riviera Princess All Suites Resort & Spa All Inclusive is located on the beach and in an area with good airport proximity. The area's natural beauty can be seen at Mamitas Beach Club and Playa del Carmen Main Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. 3D Museum of Wonders and Yucatek Divers are also worth visiting. Our guests appreciate the property's location for the sightseeing and nightlife.

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course - 6 min drive
  • Popular Location
    Punta Esmeralda Beach - 9 min drive
  • Popular Location
    Tres Rios Ecopark - 9 min drive
  • Popular Location
    Grand Coral Golf Riviera Maya - 12 min drive
  • Popular Location
    Guadalupe Church - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • Buffet Verde – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • La Hacienda – Theme restaurant with a bar offering Mexican cuisine. Serves dinner daily. Reservations required.
  • La Vaquería – Theme restaurant offering local and international cuisine. Serves dinner daily. Reservations required.
  • Mamma Mia – Theme restaurant with a bar offering Italian cuisine. Serves dinner daily. Reservations required.
  • La Fondue – Theme restaurant. Serves dinner daily. Reservations required.

About this property

Grand Riviera Princess All Suites Resort & Spa All Inclusive

Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess All Suites Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. All 674 rooms boast private spa tubs and offer free WiFi and balconies. Sitting areas and coffee makers are standard, as are plasma TVs with satellite channels.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Kids' club
Supervised activities for children between 4 and 12 years old
Entertainment
Access to onsite clubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 32 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 9 restaurants and 1 coffee shop/café
  • 9 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Motor boating
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • Business center
  • Conference space (5425 square feet)

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 30-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Private spa tub
  • Safe
  • Separate sitting area
  • Turndown service

Nearby things to do

Activities

  • Outdoor pool access
  • Scuba diving
  • Theme parks

Where to eat

  • Buffet Verde – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • La Hacienda – Theme restaurant with a bar offering Mexican cuisine. Serves dinner daily. Reservations required.
  • La Vaquería – Theme restaurant offering local and international cuisine. Serves dinner daily. Reservations required.
  • Mamma Mia – Theme restaurant with a bar offering Italian cuisine. Serves dinner daily. Reservations required.
  • La Fondue – Theme restaurant. Serves dinner daily. Reservations required.

Frequently asked questions

4.0

Very Good

5 - Excellent
1,634
4 - Good
1,214
3 - Okay
558
2 - Mediocre
226
1 - Poor
168
4.3
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.3
Property condition

2/5

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 9 nights in Nov 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    This property is a shame and full of discriminatory staff. I wouldn’t recommend anyone to have their vacation here. On our full last day at this resort, I visited their ice cream parlor and was denied the serving, reason being for my lack of clothing. I was wearing a T-shirt over my bathing suit that covered my modesty, despite this I told my father and sibling. They went upstairs to the ice cream parlor &spoke to the staff to fully understand why she denied the service, when they where also wearing a bathing suit short and same top as me. The manager didn’t do anything, stared at me and neither did he or the lady serving the ice cream apologized, wasted our time. She served three other families while this was going on. This hotel doesn’t respect females and female rights. This was not the first time I felt discriminated, despite being a platinum holder, the concierge at the platinum Rivera helped the American- Caucasian male rather quickly while we both waited on line and because I look Hispanic I was told to wait longer. This happened everywhere we visited, the staff gave Americans a better treatment. The hotel doesn’t even stand by their policies when it comes to the dress code, online the policy specifically ask for long pants for males and dresses for females at their restaurants. Multiple occasions I saw at the restaurants females with jeans and men with shorts. Breakfast was terrible and resort was far from everything outside. 20min car ride to playa del Carmen beach.

    Stayed 4 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I liked the wildlife the rooms were very spacious i didnt like the restaurants the buffets were good i liked the pools and beach

    Stayed 6 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    It is a big property , but need some TLC around the building , like painting , floor damage , leaks damage

    Stayed 3 nights in Dec 2019

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