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93.0% Based on 1032 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

4-star Mediterranean resort near Quinta Avenida

Oceanside stay

At this Gonzalo Guerrero resort, you'll be well placed to visit Quinta Avenida and Playa del Carmen Main Beach, both within a 5-minute walk. Also, Mamitas Beach Club is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

Dining options, 10 beach bars

This smoke-free resort includes 2 restaurants, an outdoor pool, and a health club. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. Relax with a drink at one of the 10 beach bars and enjoy free perks like continental breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 29 guestrooms offer free WiFi and free wired Internet, as well as plasma TVs with cable channels. Room service, free bottled water, and ceiling fans are also available.

Deluxe Room, 1 Bedroom, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101 per night

2 Bedroom Pethouse

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

3 Bedroom Penthouse

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

93.0% of guests recommend out of 1032 reviews

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About the Acanto Boutique Hotel Playa del Carmen

Location 16th Street, Playa del Carmen, QROO 77710

Property Features

Acanto Boutique Hotel Playa del Carmen offers its guests an outdoor pool and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 10 beach bars. Free breakfast is served daily. WiFi is free in public spaces. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Acanto Boutique Hotel Playa del Carmen. You'll have access to the health club at a partner property. An area shuttle within 68 km and a roundtrip airport shuttle (available 24 hours) are available for a fee. Free self parking is available. This 4-star Playa del Carmen resort is smoke free.

  • 29 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 dining venues
  • 10 bars on the beach
  • Built in 2011
  • Continental breakfast (free)
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (56.8 km / 35.3 mi)
  • Property shuttles: Airport shuttle and area shuttle within 68 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Acanto Boutique Hotel Playa del Carmen offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2018.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 8 AM to 11 AM.

Acanto Boutique Hotel Playa del Carmen has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Hot springs nearby
  • Ropes course on site
  • Windsurfing nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 3
  • Thai massage
  • Outdoor treatment areas
  • Couples treatment rooms
  • Sports massage
  • Massages on beach
  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 55.0 per night.
  • Cribs (infant beds) are available for USD 35.0 per night.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 10 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Pets allowed (no fees)
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Pet deposit: USD 250 per stay
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Acanto Boutique Hotel Playa del Carmen offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.