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4.4 out of 5

"Beautiful property exceeded our expectations. I heard there were a lot of negative reviews after we arrived and can’t imagine what anyone could compl ... " More

By a verified traveler on Mon 11 Nov 2019

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Hotel Description

4.5-star adults-only resort near Big Sur Station

Oceanside stay

Within 3 miles (5 km) of this Big Sur resort, you'll find Big Sur Station and Pfeiffer Big Sur State Park. Andrew Molera State Park is within 6 miles (10 km) and Big Sur Discovery Center is within 9 miles (15 km).

Luxury amenities

A full-service spa, 2 outdoor pools, and 2 spa tubs are featured at this luxury resort. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

Deluxe Room, 1 King Bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max
$2,075* Per night/room Apr 2 - Apr 3

Cottage

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Bathtub (vista Hot Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Fireplace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Spa, Big Sur)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alila Ventana Big Sur, All Inclusive Adults Only ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Alila Ventana Big Sur, All Inclusive Adults Only

Everyone (3) Family (1)
5 out of 5
Beautiful property exceeded our expectations. I heard there were a lot of negative reviews after we arrived and can’t imagine what anyone could complain about. Ventana was as close to heaven as I’ve ever been.

Posted by on Nov 11, 2019

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5 out of 5

Posted by on Sep 10, 2019

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5 out of 5

Best of Big Sur

You are going to splurge when you stay here, but it’s a small slice of hevan in the woods. My daughter and I stopped on the way down from San Fran and wished we had time for a few extra days. She talked me into morning yoga which was relaxing with some good stretching! We will be back~

Posted by , from KY on Jul 2, 2018

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5 out of 5
Outstanding! It is a great hotel with 2 beautiful pools and hot tubs. The food is excellent as well. The views are amazing.

Posted by , from Boston on May 3, 2018

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2 out of 5

Hotel charged 200 dollars per night deposit then held on to this money for three days after I checked out!!! Unacceptable!

Pros: Free breakfast, Quiet
Hotel is over priced for the quality. The restaurant was very expensive for super small portions. My debit card was charged 200 dollars deposit for each night I stayed and this money was not returned to me for 3 days AFTER check out. UNACCEPTABLE.

Posted by , from California on Oct 16, 2011

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4 out of 5

Nature's Paradise

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, hotel 5 star restaurant was great.
My daughter and I experienced a wonderful stay at the hotel. The grounds are pristine, with miles of walking trails. The breakfast buffet offered a hot and cold array of fresh food. The complimentary wine and cheese hour was the start of a perfect evening at the hotel restaurant. Yoga, vistas of the ocean, local wildlife (deer), with numerous fireplaces throughout the resort made for a memorable experience.

Posted by , from Corona Del Mar, CA on Feb 4, 2011

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5 out of 5

Amazing resort

Beautiful property on hwy 1 in Big Sur. The Inn is located at the top of a mountain surrounded by red woods and amazing views of the ocean. Upon arrival golf cart trucks help you with your baggage then drive you up the hill to the main building. We were offered a glass of wine while we checked in, our room was upgraded and the cary drove us to our room. The suite was huge, with spectacular views. The bed had soft cotton sheets, down quilts and tons of pillows! Leather chairs, flat screen TV, fireplace, a bottle of champagne waiting for us, a private deck with a hammock , a mini bar filled with yummies and more. Quaint trails that are light at night take you to the main restaurant- or you can get a ride in the carts if you wish. Free Breakfast daily with healthy options such as granola, fresh fruit, oatmeal, eggs, pastries etc. Free daily Yoga in the library. Wine and cheese from 4-6, Spa, heated pools, japanese hot baths, trails to explore, and more! The food in the restaurant was delicious!!! Ran the Big Sur Marathon while we were there-never wanted to leave Ventana Inn. As a mom of 6 kids It was nice to be at an adult only resort.

Posted by on May 1, 2010

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About the Alila Ventana Big Sur - Adults Only

Location 48123 Highway One, Big Sur, CA 93920

All-inclusive Details

All-inclusive room rates at Alila Ventana Big Sur, All Inclusive Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Alila Ventana Big Sur, All Inclusive Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Alila Ventana Big Sur, All Inclusive Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, and 2 spa tubs along with a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this resort measures 12000 square feet (1115 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Alila Ventana Big Sur, All Inclusive Adults Only. A free area shuttle within 5.00 mi is available. Free self parking and valet parking are available. This 4.5-star Big Sur resort is smoke free.

  • 59 guestrooms or units
  • 2 levels
  • 8 buildings
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle within 5.00 mi
  • Parking: Free valet parking and self parking

Room Amenities

Alila Ventana Big Sur, All Inclusive Adults Only offers 59 air-conditioned accommodations with DVD players and minibars. Rooms open to patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers. This Big Sur resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily.

  • Private patio
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • DVD player
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The Sur House Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Alila. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Reservation might be required for some facilities onsite
  • Caters to adults only
  • Debit cards not accepted
  • Gloves are available to guests
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • No elevators
  • Smoke detector
  • Minimum guest age is 18

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 105 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ventana Inn Joie de Vivre Boutique Hotel
  • Ventana Inn Joie de Vivre Boutique Hotel Big Sur
  • Ventana Joie de Vivre Boutique
  • Ventana Joie de Vivre Boutique Big Sur
  • Ventana Inn JdV Hotel Adults Big Sur
  • Ventana Inn JdV Hotel Adults
  • Ventana JdV Adults Big Sur
  • Ventana JdV Adults
  • Ventana Big Sur Alila Resort Adults
  • Ventana Alila Resort Adults
  • Ventana Big Sur Alila Adults
  • Ventana Alila Adults
  • Ventana Inn Spa a JdV Hotel – Adults Only
  • Ventana Big Sur an Alila Resort Adults Only
  • Ventana Big Sur Adults Only
  • Ventana Inn Spa Adults Only
  • Ventana Inn Spa a Joie de Vivre Boutique Hotel
  • Alila Ventana Big Sur Adults Only
  • Ventana Big Sur an Alila Resort Adults Only
  • Alila Ventana Big Sur All Inclusive Adults Only
  • Alila Ventana Big Sur, All Inclusive Adults Only Resort

You should know

  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.