4.2 out of 5

With a stay at Sugar Palm Grand Hillside in Karon, you'll be in a shopping district and convenient to Kata Porpeang Market and Big Buddha.

This 4-star hotel is within close proximity of Kok Chang Safari Elephant Trekking and Dino Park Mini Golf.

Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and tour/ticket assistance.

Satisfy your appetite at the hotel's restaurant, which serves breakfast and lunch, or stay in and take advantage of room service (during limited hours). While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Property Features

Sugar Palm Grand Hillside offers its guests an outdoor pool, a children's pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at the family-friendly Sugar Palm Grand Hillside. A roundtrip airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Karon hotel.

  • 106 guestrooms or units
  • 11 levels
  • 3 buildings
  • Built in 2009
  • Dining venue
  • Bar by the pool
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

Sugar Palm Grand Hillside offers 106 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Rooms open to balconies. Satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Stocked minibar (select free items)
  • Day bed
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Baby Palm - This restaurant serves breakfast and lunch.

Room service (during limited hours) is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 6:30 AM to 10:30 AM for a surcharge. You can order a meal from room service during limited hours.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Windsurfing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Rafting nearby 
  • Scooter/moped rentals nearby 
  • Parasailing nearby 
  • Boat tours nearby 

Spa Services

  • Body scrubs 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time ends at 5:30 AM

Check-in time starts at 2 PM

Special check-in instructions:

Airport transportation is offered on request. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1300.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Sugar Palm Grand Hillside

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Fee for buffet breakfast: THB 450 for adults and THB 225 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one way)
  • Early check-in fee: THB 200
  • Rollaway bed fee: THB 1300.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Grand Hillside Sugar Palm
  • Grand Sugar
  • Sugar Palm Grand
  • Sugar Palm Grand Hillside
  • Sugar Palm Grand Hillside Hotel
  • Sugar Palm Grand Hillside Hotel Phuket
  • Sugar Palm Grand Hillside Phuket
  • Sugar Palm Hillside
  • Sugar Palm Grand Hillside Kata
  • Sugar Palm Grand, Hillside Hotel Kata Beach
  • Sugar Palm Grand, Hillside Phuket/Kata Beach
  • Sugar Palm Grand Hillside Hotel Karon
  • Sugar Palm Grand Hillside Karon

You should know

Sugar Palm Grand Hillside offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner. One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Registered guests are the only ones allowed to be in guestrooms. Pets and service animals are not allowed on site.