Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

4.0 star property
Family-friendly 4-star hotel near Surin Beach

Choose dates to view prices

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

Photo gallery for Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Premium bedding, in-room safe, desk, blackout drapes
4 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110
  • Popular LocationSurin Beach4 min walk
  • Popular LocationBang Tao Beach15 min walk
  • Popular LocationKamala Beach7 min drive
  • AirportPhuket (HKT-Phuket Intl.)35 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Family Room, Multiple Beds (Standard)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Family Suite, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

About the neighborhood

Choeng Thale

Close to the beach.Within a 15-minute walk of the hotel, you'll find Surin Beach and Bang Tao Beach. Pansea Beach and The Plaza Surin are also within half a mile (1 km).

What's nearby

  • Surin Beach - 4 min walk
  • Pansea Beach - 9 min walk
  • Bang Tao Beach - 15 min walk
  • Kamala Beach - 7 min drive
  • Laguna Phuket Golf Club - 9 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 35 min drive

Restaurants

  • Wagyu Steakhouse - 6 min walk
  • Nalu Bar & Grill - 2 min walk
  • Khun Yaa - 7 min walk
  • Lomtalay - 7 min walk
  • Tukta - 10 min walk

About this property

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

Family-friendly 4-star hotel near Surin Beach
Holiday Inn Resort Phuket Surin Beach, an IHG Hotel offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness center, and a children's pool. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

Spa services, a library, and a complimentary children's club are also featured at the family-friendly Holiday Inn Resort Phuket Surin Beach, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 255 guestrooms or units
  • 4 levels
  • 4 buildings
  • 4 dining venues
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Holiday Inn Resort Phuket Surin Beach, an IHG Hotel offers 255 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include sports massages, Thai massages, facials, and body scrubs.

Languages

Chinese (Mandarin), English, French, Russian, Thai

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle
  • Limo/town car service
  • Secured self parking on site (THB 99 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: THB 469.62 for adults and THB 233 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Library
  • Playground
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 3000
  • Christmas Eve (24 December) Gala Dinner per child: THB 1500 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 4500
  • New Year's Eve (31 December) Gala Dinner per child: THB 2250 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 469.62 for adults and THB 233 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Secured self parking fee: THB 99 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Frequently asked questions

How close is Holiday Inn Resort Phuket Surin Beach, an IHG Hotel to the airport?

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel is 14.2 mi (35-min drive) away from the Phuket Intl. Airport (HKT) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel on Apr 29, 2024 start from $59.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel have an airport shuttle?

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel offers an airport shuttle 24 hours a day, on request, for a charge of THB 1300 per vehicle, one-way.

How close is Holiday Inn Resort Phuket Surin Beach, an IHG Hotel to the beach?

This hotel is a short 4-minute walk from Surin Beach and 15-minute walk from Bang Tao Beach. Don't forget your sunscreen!

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel, but buffet breakfast is offered for a fee of THB 469.62 for adults and THB 233 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Free parking is not available at this hotel. Self parking is available for THB 99 per night.

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel have a pool?

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel features 2 outdoor pools and a children's pool.

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a poolside location, and pool views.

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel have a spa?

This hotel doesn't have a spa, but it does offer sports massages, body scrubs, and body treatments.

How close is Holiday Inn Resort Phuket Surin Beach, an IHG Hotel to downtown Choeng Thale?

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel is 2.8 mi away from Choeng Thale.

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 273 out of 770 reviews" "
Rating 8 - Good. 324 out of 770 reviews" "
Rating 6 - Okay. 111 out of 770 reviews" "
Rating 4 - Poor. 41 out of 770 reviews" "
Rating 2 - Terrible. 21 out of 770 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Henri, west warwick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and resort.
Stayed 5 nights in Dec 2023

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Kyle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is very friendly and welcoming. Seems like the hotel management has forgotten about maintenance of facilities and rooms. Cracks in the cement, lights burnt out, toilet constantly makes a high pitch sound, frames around doors peeling, fridge in the room doesn’t work, eaves either broke Or leaking throughout the facility, swimming pool filtration system doesn’t actually work (have a portable filter pump that they only run at night) Breakfast is good but the same every day. Restaurant and drinks are way over priced, which is probably the reason why the restaurant is empty once breakfast is over.
Stayed 8 nights in Jul 2023

8/10 Good

David Charles Allain

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Some rooms are horrible and some are okay
The first room I got, the AC didn’t work, the phone didn’t work, the drawers on a cabinet were off track, and an electric plug to a lamp was loose and the lamp flickered off and on. I complained and they tried to send someone out to fix the AC. I finally got the manager to switch my room and they upgraded my room. The upgraded room was okay and the AC worked well. I tried the restaurant three times during my stay. The food was overpriced and not very good. The drinks at the pool bar were very good and the pool was nice. The hotel has some beautiful landscaping and the staff were friendly and helpful. There were a few power outages at the hotel during my stay, other hotels did not seem to be affected. One power and water shut off was planned and notice was given ahead of time. We were without water and electricity for about 6 hours.
Stayed 6 nights in Jul 2023

8/10 Good

Charles

Stayed 2 nights in Jul 2023

8/10 Good

BIASI GIANLUCA

Liked: Cleanliness
Overall a good room and less crowded area of Phuket. The resort is recommended mostly to families
Stayed 3 nights in Jul 2023

8/10 Good

Alice

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It s a great resort for family at a good budget. They organized amazing activities for kids. The overall hotel rooms could be considered as old.
Stayed 4 nights in Jun 2023

4/10 Poor

David, Dunfermline

Stayed 9 nights in Apr 2023

10/10 Excellent

Eric

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid-friendly, short walk to Surin Beach, and nice pool.
Stayed 4 nights in Apr 2023