46% Based on 132 reviews TripAdvisor Traveler Rating 3 out of 5

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Hotel Description

A family-friendly stay in Ko Kaeo awaits you at Boat Lagoon Resort. You'll be steps from Boat Lagoon Marina and 2 km (1.3 mi) from Royal Phuket Marina. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools, and a marina.

All 296 soundproofed rooms feature free WiFi, satellite TV, and in-room massages. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Select Comfort beds and premium bedding invite a good night's rest. Additionally, safes, hair dryers, and desks are available.

The restaurant, Harbour Restaurant, serves Thai cuisine and is open for breakfast, lunch, and dinner. The Lobby Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the fitness center and kids' swimming pool as well as access to ecotours and sailing. Business amenities include conference space, meeting rooms, and limo/town car service. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also RV/bus/truck parking, along with the convenience of an airport shuttle.

Within a 30-minute drive of this 3.5-star Ko Kaeo hotel, attractions include Phuket Butterfly Garden and Insect World and Surin Beach.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$56 per night

Premier Lagoon Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Lagoon Deluxe

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Deluxe

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Penthouse, 1 Bedroom, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

46% of guests recommend out of 132 reviews

Excellent 7
Good 51
Average 43
Poor 12
Terrible 19
Value <span>3.5</span> out of 5
Rooms <span>3.5</span> out of 5
Cleanliness <span>3.5</span> out of 5
Service <span>3.5</span> out of 5

Property Features

Boat Lagoon Resort offers its guests a marina, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include limo/town car service and meeting rooms. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at the family-friendly Boat Lagoon Resort. A roundtrip airport shuttle (available 24 hours) and an area shuttle are available for a fee.

  • 296 guestrooms or units
  • 4 levels
  • 10 buildings
  • 2 dining venues
  • 3 conference rooms
  • Built in 1995
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (25.4 km / 15.8 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Boat Lagoon Resort offers 296 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Select Comfort beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations and hair dryers. This Ko Kaeo hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Select Comfort beds
  • Minibar
  • In-room dining (limited hours)
  • Satellite channels
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Harbour Restaurant - Overlooking the pool and garden, this restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

Port of Call Beer Terrace - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar.

The Lobby Lounge - This bar serves light fare only.

Poolside Bar - This bar serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site
  • Sailing on site
  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 800.0 per night.

Pets

  • Pets and service animals are not allowed at Boat Lagoon Resort

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No elevators
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: THB 225 per person (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one way)
  • Rollaway bed fee: THB 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boat Lagoon Phuket
  • Boat Lagoon Resort Phuket
  • Phuket Boat Lagoon Hotel Rawai
  • Phuket Boat Lagoon Resort Rawai
  • Boat Lagoon Resort Ko Kaeo
  • Boat Lagoon Ko Kaeo

You should know

  • Boat Lagoon Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.