"My husband and I found this hotel to be very comfortable and the staff was excellent with us! They made our stay so much fun! " More

By luvvy1, from Baltimore, Maryland on Wed 13 Apr 2011

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Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68 per night

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn West ratings based on 17 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 1.0 out of 5.0
2 out of 5

REALLY REALLY BAD HOTEL FOOD

Pros: close to convention i was a speaker they assigned the hotel
Cons: Room is big but poorly appointed furniture. No electrical outlets next to the bed.
I tried two of their restaurants plus room service. Just so so poor

Posted by , from San Diego on Mar 24, 2015

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4 out of 5

This hotel was very convenient and the staff was excellent!

Pros: Free breakfast, Close restaurants, Quiet
My husband and I found this hotel to be very comfortable and the staff was excellent with us! They made our stay so much fun!

Posted by , from Baltimore, Maryland on Apr 13, 2011

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5 out of 5

The hotel was great

This hotel was very nice service from staff. The room was clean so everything was great.

Posted by on May 29, 2009

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1 out of 5

Sleep in a Trash Bin, it would be nicer....

Whatever you do, avoid this property. I am shocked it falls under the Choice Hotels umbrella. The rooms were filthy, and simply disgusting. We found a dirty baby bottle found sticking out of the mattress, and no one to cared to answer any of our requests. The manager was rude to every person he came in contact with. He used language which is forbidden in this review. I travel professionally approximately 200 nights per year, and I'd prefer to sleep in the trash bin down the road then stay at this property.

Posted by on May 27, 2009

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5 out of 5

Comfortable

This was the second time we stayed at this hotel. The suite we stayed was big. The front desk staffs were friendly. The complementary breakfast was excellent. Its location is perfect--near the Phoenix downtown. Highly recommended

Posted by on May 22, 2009

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5 out of 5

The every thing was very good.

The room was much nicer than i had expected.The breakfast is wonderful and free.The hotle staff were nice and coutteous.We definitely be staying here again.

Posted by on May 16, 2009

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5 out of 5

very nice hotel

the hotel was very clean.staff performanceis good.

Posted by on May 8, 2009

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5 out of 5

Everything was perfact

The hotel was very clean,staff was friendly and help lot.... i like this hotel.

Posted by on May 8, 2009

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1 out of 5

Don't Waste Your Money

This place was horrible....poor maintenance everywhere. Toilet was broken and ran all the time. We complained but were told...that's the way it always is! Bed was mediocre, and the noise from traffic was terrible. This is a very noisy hotel with poor environment, and even poorer customer service. Don't Waste your money on this place!

Posted by on Feb 7, 2009

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1 out of 5

NEVER AGAIN!!!

If getting a good niight's sleep is important DON'T STAY HERE. Where to begin... noise from traffic, noise from surrounding rooms, noisy plumbing (toilet ran constantly), stopped up sink (desk clerk said the problem is in all rooms and has existed for years and is not due to a clogged trap). Must be very little insulation....you hear all noises from other rooms. The "continental breakfast" is a joke.

Posted by on Feb 7, 2009

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Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking