Ratings based on 3,241 Guest Reviews

Hear it directly from our travelers
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by A traveler

Anniversary weekend

Posted Apr 25, 2016
Great Hotel and location. Close to shopping and a variety of bars and restaurants. Would definitely book another stay.
3 out of 5
by Paula from Rio de Janeiro

Não segue o padrão Sofitel

Posted Apr 24, 2016 on Hotels
Escolhi esse Hotel por confiança na marca, apesar do bom atendimento na recepção, as malas não chegavam. Foi preciso fazer duas ligações e esperar por 40min. O Hotel está velho, precisando de reformas. A limpeza do quarto deixa a desejar, minha bebê achou biscoito e veio comendo me mostrar. Terrível. Na saída, tivemos o mesmo problema com as malas e tivemos que descer com elas em duas viagens, pois o motorista nos aguardava.
5 out of 5
by William

This traveler left a rating score only Posted Apr 22, 2016 on Hotels
3 out of 5
by carin

Posted Apr 21, 2016 on Hotels
While the service was very kind and enthusiastic, I was disappointed by the actual condition of the room. Based on other Sofitel properties, and considering the nightly rate was one of highest for all Philly hotels ($360+/night), we were expecting/hoping for a high-end property. Our room was very clean, but had seen better days. Furniture was scuffed, wallpaper was peeling, upholstery was ripped and the whole hallway/room atmosphere was clean, but rather blahsey brown/yellow.
5 out of 5
by Donna

Great location, friendly staff!

Posted Apr 21, 2016 on Hotels
The Sofitel hotel is in a premium location in downtown Philadelphia. There were tons of bars, restaurants and stores in the neighborhood. They also had a beautiful plate of fruit and snacks out for me when I checked in and the staff was very friendly. Great hotel!
5 out of 5
by Robert from dewey beach

Posted Apr 8, 2016 on Hotels
awesome hotel
5 out of 5
by Margaret

This traveler left a rating score only Posted Apr 8, 2016 on Hotels
5 out of 5
by Ann

This traveler left a rating score only Posted Apr 6, 2016 on Hotels
4 out of 5
by Michael

This traveler left a rating score only Posted Apr 5, 2016 on Hotels
5 out of 5
by A traveler

Great hotel

Posted Apr 4, 2016 on Hotels
great hotel in a wonderful location. Would stay again.